Bathroom needs a upgrade a bit.

Value for money. Loved the foot spa and Onsen. Games room and kitchen were also a plus. Good location and helpful receptions.

Stayed in April 2024

Nothing

I really like traditional rooms in the hotel and hot spring, 6min walk from the station.

Stayed in March 2024

Dirty futon

Price

Stayed in March 2024

Not enough plug outlets in the room

Stayed in March 2024

Smelly room and dirty bathrooms. My floor (3rd) didn't even have a bathroom, so you have to walk either up or down the stairs for it.

Nice location nearby the bus station. Staff was nice as well.

Stayed in March 2024

Shared bathroom and onsen is not cleanliness for us.

Staff was so nice and friendly so much.

Stayed in January 2024

No lift, and property could use some makeover.

Good value for money. The room was huge for the price you pay. The owner/manager was really knowledgeable and friendly. There's a basic onsen within the property.

Stayed in February 2024

The kitchenware was old and a bit rusty.

The spa was good and they have a big shared kitchen and the common areas had manga, and other games so it was nice

Stayed in February 2024

Futons and pillows were a bit thin and hard to sleep on (we had a family room for 3). Not having an elevator was a bit hard with large luggage but that's pretty normal in Japanese accommodations.

Onsen was great, hostel offers lots of free things like the foot bath and bike hire. Very good value for money. Feels like staying at grandma's place which is a bit old and worn but cared for.

Stayed in January 2024

The building is too old. A window is not closed because the hoses which is connected with air conditioner. So cold wind was entered at night near the window.

This hotel is cheap. It has a cotton candy machine and onsen. My kids like them. The owner is kind and can communicate in English.

Stayed in January 2024

no complains

Well equipped kitchen and tatami sitting place for eating. There is a washing machine without dryer. You can hang your clothes to dry somewhere but I didn't check. Real flowing (not recirculated) onsen water which is nice and hot. A bit old and rundown but clean and serves travel/ rest needs.

Stayed in November 2023

It's run down and could probably be cleaner.

This place has character and charm. The man at the reception desk was helpful and friendly, and let me store my bag after I checked out. They have a list of recommended restaurants. There is a small onsen onsite and a foot bath in front. The dining room is nice and seems in the traditional Japanese style. Attached to it is a room with a rubber cork shooting game. I liked this accommodation, although it is, as others have said, runs down. But it cost $15 for one night, which is the lowest I've paid in Japan.

Stayed in December 2023

Parking was a little expensive (700¥) but there was lots of space

The onsen was lovely and the tatami room was lovely for a family stay

Stayed in December 2023

very unstable wifii on second floor some might find it important: quite lively common room/ kitchen - somebody was cooking dinner at 1 am. I didnt mind- smelled good:-)

you get what you pay for (mine was 16EUR per one night) Its old and could use some repairs but the location is good and price is great

Stayed in December 2023

The bathroom in the room could be updated and cleaner.

The traditional atmosphere was great.

Stayed in November 2023

Whole place is a bit dated and could do with a refurbishment. Kitchen could also do with a deep clean and new extractor fan

Cute traditional rooms and really helpful staff. We loved the hostels onsen and footbaths, and the free bike use, cotton candy, tea and coffee available. Large kitchen and social areas also

Stayed in September 2023

Except for the room itself, the rest was really unclean. I didn't want to walk around without slippers..at all

Decent location, nice room with a toilet.

Stayed in September 2023

Fridge was a little smelly like someone left some food too long. Is pretty far from the Hells but easy to take the bus there, not walking distance.

Good value, lovely town, nice little onsen and outside foot bath. Only stayed a couple nights but we were satisfied.

Stayed in July 2023

Room was small, facility is old.

close to the station. Staff is friendly and kind.

Stayed in May 2023

The futon were quite thin (compared to other places). Only two electric sockets for the whole room & bathroom (for three travelers it's a little lacking).

The place feels cozy and comfy (despite or maybe because of a bit outdated rooms and facilities). The rooms are basic, but clean and serve the purpose well. Downstairs there is a great spot for hanging out, with a guitar and toy rifles (you can shoot for prizes like at a fair). The kitchen has two fridges and a lot of space. The onsen was under reconstruction, but we got a free ticket to a nearby public onsen, which was hot and nice. The staff was really helpful and attentive.

Stayed in June 2023

no elevators so kids take care of stairs!

onsen is very good! baby bath is helpful! my kids enjoyed making cotton candy and shooting gallery! I enjoyed talking to foreign staffs because I’m learning English! flexible check in!

Stayed in May 2023

The washrooms were a bit inconvenient, rooms a bit tight fit, and bathwater a bit too hot for me. Nothing serious tho. Still a very good place to spend a few days.

Common spaces were nice, there's an Onsen bath available, service was good.

Stayed in April 2023

Amazing staff, great location

Stayed in April 2023

The bathroom was old and very basic. This is the first time I have to pay to have a towel in a hotel/guesthouse (not talking about hostels). When we can have bikes for free at the same time, we found that quite weird. Nevertheless it was not expensive, but still.

Very traditional feeling given by this hotel. Our room with the futons was big and great, especially as we had the family room we could use the 5 futon and make it more comfortable (less hard). Clean and cosy. There is a kitchen that you can use. The common space is really nice. We enjoyed the onsen inside the guesthouse, even if it was pretty small. Two really nice perks : they lend for free bikes, so we used them to go to Beppu Hells. And you can make and eat cotton candy for free too. The staff was helpful. Conveniently located, close to the station.

Stayed in April 2023