904-0404 Okinawa, Onna, 1860-4 Serakaki, Onna, Kunigami-gun, Okinawa, Japan
#8 of 36 hotels in Onna
Guests' ChoiceBased on 41 hotel reviews
9.0Cleanliness
9.5
Comfort
9.4
Location
8.3
Facilities
9.4
Staff
9.2
Value for money
9.3
Free Wifi
9.2
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 25
Reviewed: June 1, 2024
Nadine
NetherlandsThe cooking utensils could be a bit more extensive.
Good service, all the facilities are proviced that we needed. Swimmingpool was well maintained. Really liked the optional breakfast services and the foodtrucks. Cleaning of the rooms took a while but the room was really clean afterwards. Overall we had a lovely time stay!
Stayed in May 2024
Reviewed: May 6, 2024
Candy
United States of AmericaOnly few breakfast options.
Hotel room was so spacious and clean, with good amenities. I enjoyed the stay.
Stayed in May 2024
Reviewed: April 30, 2024
Yi
TaiwanClean, comfortable
Stayed in April 2024
Reviewed: April 15, 2024
Steven
SingaporeThere is no sheltered area to unload passengers and luggage on a rainy day.
Very spacious and clean.
Stayed in April 2024
Reviewed: April 15, 2024
Nina
Hong KongThe lack of guidance or notice that the hotel operates on a on self serve basis. However once there, It was not a hindrance. It would just have been good to know in advance.
N/A Did not eat breakfast at the hotel.
Stayed in April 2024
Reviewed: February 19, 2024
Shih
TaiwanI hope the front desk can introduce more facilities e,g if we know there is hamburger dining car in the weekend, then that we don't need to bring food from downtown.
The cleaner is very helpful to clean my room since my son accidentally broke a glass toy.
Stayed in February 2024
Reviewed: January 13, 2024
Sarat
ThailandEnglish quick guides for remotes and washing machine. Google translate is always there but other places has a one-pager you could quickly reference.
Beautiful modern property. Spacious room with nifty appliances. I don't remember ever having a Dyson hairdryer in any rooms I've stayed. Comfortable bed. Good WiFi.
Stayed in January 2024
Reviewed: January 7, 2024
Marie
SingaporePublic transport is infrequent and limited - ideally go to this place with a car!
Large rooms, comfortable and huge bed, great view of the pool, quiet area but still has a konbini (Lawson) nearby as well as food options. Great option for a staycation. Many public beaches nearby that are peaceful but still pristine and beautiful. Staff are super friendly and will try to help as much as possble English speaking tourists like us.
Stayed in December 2023
Reviewed: December 26, 2023
Agnes
TaiwanNo chance to use the outdoor swimming pool due to bad weather. A pity.
Spacious room with in-room washing machine as a plus. Suitable for long stay summer vaca. Will definitely choose this place again next time!!
Stayed in December 2023
Reviewed: December 18, 2023
Yeoh
SingaporeNot much shops near by. Breakfast was limited.
The big room! The check in and check out process was super fast. Within few minutes we are done using a touch pad. The chill out area at the lobby was comfortable.
Stayed in December 2023
Reviewed: December 12, 2023
Ng
SingaporeThe sofa beds were too short for adults.
Good view, and value for money.
Stayed in December 2023
Reviewed: December 10, 2023
Keng
Singaporenil.
Very attentive to the stuffs inside the room..comes with Dyson hair dryer, good air purifier and dehumidifier included. Attentive hotel room even though it looks simple from outside.. recommended. Spacious room. Heated swimming pool.
Stayed in December 2023
Reviewed: July 26, 2023
Wong
Hong KongSwimming pool is smaller than expected, but it’s still very comfy, clean and enjoyable. The staff is a bit passive and i find out they are not in the counter all the time which makes me a bit confused when I need to ask questions. Although I’m fluent in Japanese but I have never called a taxi in Japan, so when the staff refused to call the taxi, I was quite shocked since all accommodations I stayed in Okinawa never refused.
The room is spacious with washing machine and a big bath room and balcony which is amazing. I really love the design of the entrance and lobby and it’s very relaxing to chill there. I did not dine in the hotel restaurant as I would like to try other local cuisines. Although it’s not related to the hotel, I went to a restaurant called manzou table nearby, and it happened to be one of the best restaurants I ever had in my Okinawa trip!
Stayed in June 2023
Reviewed: July 14, 2023
Vivian
United States of AmericaExcellent property nothing to dislike
Cleanliness, friendly, excellent amenities, not an area that need improvement.
Stayed in June 2023
Reviewed: June 25, 2023
Arthur
SingaporeWalls are a bit thin.
Convenient location with nice restaurants and a konbini nearby. Bus stop right outside the hotel in case you wanted to head up to Nago or back to Naha.
Stayed in June 2023
Reviewed: June 17, 2023
Myra
Hong KongWhile you found the induction cooker is out of order, the staff are nice and help us wholeheartedly.
Stayed in June 2023
Reviewed: June 9, 2023
Huang
Taiwannone.
The pool, my son love is very much.
Stayed in June 2023
Reviewed: June 6, 2023
Wai
Hong KongIt was very obvious that the hotel was renovated from a hotel building, and the corridors to rooms were not air-conditioned. It got quite hot when walking from the lift to rooms, or when waiting lift. As we visited Onna at non-peak seasons, a lot of restaurants around the hotels were not operating. It was quite difficult to find food during my stay.
Breakfast was good. But it would be much better if the service time extend to 10 am or later. The environment is very comfortable, quiet and definitely would recommend this hotel to anyone who seek a getaway from the busy city life. The design of the hotel lobby was superb and the staff was very helpful and friendly.
Stayed in June 2023
Reviewed: June 2, 2023
Kaori
CanadaEntrance of the room was outside. Concerned about bugs coming in. It was difficult to find out how to turn off one of the room lights. Had to pull the cable to find its switch.
The room was very clean and good size for us.
Stayed in May 2023
Reviewed: May 13, 2023
Jing
New ZealandBedbugs
Modern, new
Stayed in May 2023
Reviewed: May 13, 2023
Anita810
Hong Kongdont expect too much service as they positioned themselves as a hotel for Gen Z. They have baby bed on request though
The location is very close to Manzamo and various restaurants. Big rooms and beds, provide ample space for my 8 month old baby to move around.
Stayed in May 2023
Reviewed: April 11, 2023
Ju-lan
Taiwanhave a wonderful experience there ! Recommend!
Stayed in April 2023
Reviewed: May 27, 2024
Wei
SingaporeThere are no comments available for this review
Stayed in April 2024
Reviewed: May 21, 2024
Francesca
ItalyThere are no comments available for this review
Stayed in May 2024
Showing 1 - 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content