Mombasa Road, 00519 Nairobi, Kenya
#66 of 173 hotels in Nairobi
Guests' ChoiceBased on 536 hotel reviews
7.9Cleanliness
8.1
Comfort
8.0
Location
8.0
Facilities
7.8
Staff
9.0
Value for money
8.3
Free WiFi
7.9
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 9, 2024
Mutizwa
ZimbabweStaff services.
Stayed in May 2024
Reviewed: April 11, 2024
Matthew
KenyaSwimming pool and gym available to guests. Airport shuttle includes included in price.
Stayed in April 2024
Reviewed: April 5, 2024
Adrian
United KingdomMet at airport by driver holding a name board
Stayed in April 2024
Reviewed: March 22, 2024
Dorcas
United KingdomStaff are kind Food is great Pick up and drop offs to the airport
Stayed in March 2024
Reviewed: March 20, 2024
Roger
United States of AmericaWe would have liked screens on the windows
airport shuttle, Breakfast
Stayed in January 2024
Reviewed: March 16, 2024
Ian
United KingdomThe breakfast was ok. Staff were attentive. Transport to and from airport was excellent
Stayed in March 2024
Reviewed: March 12, 2024
Claire
United KingdomEverything seems to echo in the hotel, eg, noise
Meet at the airport with a friendly member of staff, all staff at the hotel were very nice too.
Stayed in March 2024
Reviewed: March 10, 2024
Ahmed
United States of AmericaEverything was good
The breakfast was amazing
Stayed in February 2024
Reviewed: March 9, 2024
Oluwatoyin
NigeriaMay be the ambience and the surrounding environment
Breakfast was just ok. It had some local elements in terms of variety. It was timely and early for those with early flight out of Nairobi
Stayed in February 2024
Reviewed: March 5, 2024
Janis
United KingdomNo lift! Fortunately hotel staff carried our suitcases up 3 flights of stairs but we had to carry them down next day.
Rep at airport met us and taxi provided to hotel. Staff friendly and welcoming. Towels and bedding smelled clean and fresh. Tea/coffee making facilities. Shuttle to airport next day.
Stayed in March 2024
Reviewed: March 3, 2024
Neil
United KingdomFriendly and attentive staff, delivering a good service and always keen to help
Stayed in March 2024
Reviewed: March 1, 2024
Maria
EstoniaThat the pool was open only until 6pm
It was friendly and helpful, also really cute atmosphere.
Stayed in February 2024
Reviewed: February 27, 2024
Melissa
United States of AmericaStaff are kind and professional and will do anything they can to make your stay comfortable. The room is comfortable, the airport shuttle is reliable and free, and the breakfast buffet fills you up with quality food. All at a really good price!
Stayed in February 2024
Reviewed: February 27, 2024
Nikita
DenmarkPick up at the airport was a bit messy. First we could not find anyone waiting fo us, then came a woman and said that she is coordinating the shuttle from the hotel, and then after 20-25 min arrived the shuttle minivan.
The hotel is within 10 min drive from the airport in a quiet neighbourhood. Check in was easy and we had a good breakfast.
Stayed in February 2024
Reviewed: February 21, 2024
Graham
United KingdomV. friendly. Nice room, good restaurant and breakfast. Good value
Stayed in February 2024
Reviewed: February 17, 2024
Brandon
South AfricaIt did what it need to do, not great value for money but then Nairobi is generally expensive
Stayed in November 2023
Reviewed: February 12, 2024
E
United States of AmericaNeed much better lighting in room. Desperately need lamps by the bed.
Great location for airport of course. Great staff. Fabulous pool. Very good food.
Stayed in February 2024
Reviewed: January 15, 2024
Hamza
PakistanA very friendly and accommodating staff greets you there. The rooms are very spacious and the hotel provides free of cost shuttle to and from the airport. I cannot emphasize enough on the friendliness of the staff.
Stayed in January 2024
Reviewed: January 11, 2024
David
United KingdomUnfamiliar area but with pick up was OK
Pick up at airport Early morning call and early breakfast
Stayed in January 2024
Reviewed: December 30, 2023
Raffaella
ItalyThe room should be more curated, the shower cleaner and the mosquito net without holes
Stayed in December 2023
Reviewed: December 19, 2023
Keith
United Kingdom1. Would have liked a fan instead of air conditioner. 2. Some fly spray to deal with mosquitoes would be appreciated.
Lovely, friendly, helpful staff.
Stayed in December 2023
Reviewed: December 17, 2023
Diana
PhilippinesThe free airport pick up service and good value for money if you just plan to rest for a while.
Stayed in December 2023
Reviewed: December 13, 2023
Daniel
United KingdomThere was nothing that we didn't like. Maybe the poolside staff could have been a little quicker with the food and drink service and we were unable to use the safe in our room as it was already locked.
The breakfast was great with a wide choice and well-cooked food. We loved the fact it was 24-hour which made it convenient for our flight times. We were also very impressed by the pool area, especially the food which was delicious. The hotel's transfer 'shuttle' to the airport was also very handy and the staff were all very friendly. We also liked the little shop inside the hotel.
Stayed in December 2023
Reviewed: December 13, 2023
Susan
AustraliaNA
Service was great and the airport shuttle service made it so easy. The cleanliness was great and the breakfast was yummy too!
Stayed in December 2023
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