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  4. Reviews of Plaza Beach Hotel

Reviews of Plaza Beach Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Off Malindi Road, Bamburi Beach, North Coast, 80100 Bamburi, Kenya

Review Score

Based on 102 hotel reviews

7.0

Score breakdown

  • Cleanliness

    7.8

  • Comfort

    7.7

  • Location

    8.8

  • Facilities

    7.2

  • Staff

    8.2

  • Value for money

    7.4

  • Free WiFi

    3.3

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Showing 1 - 25

  • Reviewed: March 5, 2024

    8.0
    Nice clean room, 1-2 min walk to the beach
    • Leisure trip
    • Couple
    • Double or Twin Room with Garden View
    • Stayed 1 night

    Room was well cleaned, nice that the the beach is just a 1-2 min walk from our room. We only stayed for one night so didn't use much of the facilities.

    Stayed in February 2024

  • Reviewed: January 7, 2024

    6.0
    The hotel is functional. The billing process though was not smooth.
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Garden View
    • Stayed 6 nights
    • Submitted from a mobile device

    The furniture & Fixtures were old. I didn’t have a fridge in my room for first 2 days. The safe was to be opened by the manager only so I didn’t keep my valuables in the safe.

    The location is perfect. The food was fresh & enough for all guests.

    Stayed in January 2024

  • Reviewed: December 9, 2023

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Double or Twin Room with Sea View
    • Stayed 5 nights
    • Submitted from a mobile device

    Slow service and restaurant

    Older hotel overall, I would rate it at 80% Food was good

    Stayed in November 2023

  • Reviewed: December 7, 2023

    7.0
    Alright.
    • Leisure trip
    • Couple
    • Double or Twin Room with Sea View
    • Stayed 1 night
    • Submitted from a mobile device

    It’s old , the furniture and the things like toilet seats and sinks are exhausted and kinda not clean.

    The hotel is big with nice swimming pool and the location is great.

    Stayed in November 2023

  • Reviewed: October 30, 2023

    8.0
    Perfect private, intimate kind of experience with a great view and pool! Great staff
    • Leisure trip
    • Couple
    • Double or Twin Room with Garden View
    • Stayed 4 nights

    The breakfast and dinner food variety is a bit limited but what is available is quite adequate. The staff are friendly and requests made to prepare the available foods in a certain way is promptly executed.

    The room was clean and spacious. Our request to have a hair dryer and some additional shower gels were promptly attended to. The very friendly housekeeping staff, Ray and Kazungu, were always happy to help. Their swimming pool is one of their best features and the attendant, Frank, makes every activity worth it. The grounds are well maintained and the complementary madafu (coconut water) served as you chill was very welcome. Amos, one of the ground staff, even took the time to tell us more about the palm trees. For breakfast and dinner, the variety is a bit limited but what is available is adequate.

    Stayed in October 2023

  • Reviewed: October 27, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Sea View
    • Stayed 6 nights
    • Submitted from a mobile device

    The crows

    The beach front and friendly staffs

    Stayed in October 2023

  • Reviewed: September 8, 2023

    7.0
    Good
    • Leisure trip
    • Group
    • Double or Twin Room with Pool View
    • Stayed 3 nights
    • Submitted from a mobile device

    No kettle. Poor lighting in room.

    Location, garden pool

    Stayed in September 2023

  • Reviewed: August 5, 2023

    7.0
    A Nice Place.
    • Leisure trip
    • Solo traveler
    • Double or Twin Room with Sea View
    • Stayed 1 night

    The staff were very helpful when I asked if I could get a late check out also arranged for a taxi to take to the airport at a very good rate. There was not many people in the hotel so the meals were very limited but what they had was good. I had a pleasant stay.

    Stayed in August 2023

  • Reviewed: July 22, 2023

    8.0
    Very Good
    • Business trip
    • Family with young children
    • Double or Twin Room with Sea View
    • Stayed 8 nights
    • Submitted from a mobile device

    Loud music at. the pool

    Nice simple hotelbat the beach, good swimming pool. Good fresh brew coffee Nice hotel, without fake deluxe

    Stayed in June 2023

  • Reviewed: May 31, 2023

    7.0
    The rooms were clean, comfortable, and friendly staff provided a cozy and inviting space to relax
    • Business trip
    • Solo traveler
    • Double or Twin Room with Sea View
    • Stayed 2 nights

    As a guest who values punctuality, it would be greatly appreciated if the breakfast service could be more aligned with the advertised schedule 7.a.m.

    The quality and variety of the food were impressive, and the flavors were absolutely delicious. The chef and kitchen staff deserve praise for their culinary skills and attention to detail.

    Stayed in May 2023

  • Reviewed: May 1, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Sea View
    • Stayed 5 nights

    Food on the buffet often isn't re-filled in time. Food and drink orders from the pool or sea front can take a very long time. Only instant coffee available.

    Nice setup with a big pool, many kids around so our son found some playmates easily. Free swim training available for both kids and adults. They don't have a problem if you sometimes bring own food and even warm it for you.

    Stayed in April 2023

  • Reviewed: January 17, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Sea View
    • Stayed 3 nights
    • Submitted from a mobile device

    Rooms have not finalized renovation perfectly

    Great with excellent staff and facilities

    Stayed in January 2023

  • Reviewed: January 1, 2023

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Double or Twin Room with Pool View
    • Stayed 1 night

    They wanted me to pay for dinner even though I had already payd through booking.com the food was not so good

    the hotel was beautiful

    Stayed in December 2022

  • Reviewed: December 24, 2022

    8.0
    Hopefully, the facility will be our first choice to stay next time!
    • Leisure trip
    • Couple
    • Double or Twin Room with Pool View
    • Stayed 4 nights
    • Submitted from a mobile device

    The guy (Sadik ) who was assisting us taking our luggage to the room and taking out the luggage during checkout has impressed us. He was really helpful and more than willing for any assistance!

    The breakfast was fine and met my satisfaction.

    Stayed in December 2022

  • Reviewed: December 11, 2022

    7.0
    I will give them 3.5 stars. Hotel is very good for a budget traveller
    • Leisure trip
    • Solo traveler
    • Double or Twin Room with Pool View
    • Stayed 2 nights
    • Submitted from a mobile device

    The hotel is pretty old, needs an update on the room.

    Low budget hotel with good buffet. The hotel was good, great customer service, always willing to help, Sophie, one of the staff is amazing. Buffet is good for the price, stayed here for 2 nights. Directly in front of the beach, did snorkeling.

    Stayed in December 2022

  • Reviewed: December 4, 2022

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Pool View
    • Stayed 16 nights
    • Submitted from a mobile device

    5th time I've stayed here fantastically set beach front paradise Nice staff 👍 Due to flight changes lost a day travelling and a day at the end Then I was astonished when checking out that I was charged for not checking in on the first day and charged again for the room we out to check out a day early Not impressed and after that presented with a stack of bar bills which we had played cash Basically we got ripped off Bloody shame love this place T Sheard

    Stayed in November 2022

  • Reviewed: December 1, 2022

    7.0
    Good
    • Leisure trip
    • Couple
    • Double or Twin Room with Pool View
    • Stayed 3 nights
    • Submitted from a mobile device

    lack of dstv in the room for world cup matches

    Stayed in November 2022

  • Reviewed: November 20, 2022

    7.0
    My stay at Plaza Beach Hotel, Mombasa.
    • Business trip
    • Family with young children
    • Double or Twin Room with Pool View
    • Stayed 2 nights
    • Submitted from a mobile device

    The room furniture are abit dated. There was repainting going on in some corridors and there were no warning signs. They need to replace their towels.

    The location is excellent. The rooms are very spacious. The staff are very good. The food is good.

    Stayed in November 2022

  • Reviewed: November 16, 2022

    8.0
    Very Good
    • Business trip
    • Couple
    • Double or Twin Room with Pool View
    • Stayed 1 night
    • Submitted from a mobile device

    Should modernisev

    Stayed in November 2022

  • Reviewed: August 29, 2022

    7.0
    We came to have a break from fast paced life in Europe and we found the Plaza Hotel was peaceful and
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Pool View
    • Stayed 7 nights
    • Submitted from a mobile device

    There wasn't any English Breakfast which my family (kids) love. Was dissappointing but staff were very professional in tackling issues and gave my children alternatives which made their day. Improving the Breakfast menu should be considered. We as parents loved local dishes.

    Breakfast times flexible for family. We however loved the location of Hotel.

    Stayed in August 2022

  • Reviewed: July 19, 2022

    6.0
    comfortable stay
    • Business trip
    • Solo traveler
    • Double or Twin Room with Pool View
    • Stayed 2 nights
    • Submitted from a mobile device

    limited breakfast options

    stay was comfortable 😌

    Stayed in July 2022

  • Reviewed: June 22, 2022

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Double or Twin Room with Pool View
    • Stayed 3 nights
    • Submitted from a mobile device

    No hot water in showers and breakfast wasn't great very poor in fact

    .they were all very niceLocation was perfect staff were very Friendly and helpful

    Stayed in June 2022

  • Reviewed: April 21, 2022

    7.0
    The place is nice....great location....very nice staff ...clean ...nice food...
    • Business trip
    • Family with young children
    • Double or Twin Room with Garden View
    • Stayed 4 nights
    • Submitted from a mobile device

    Mosquito net

    Location Buffet Cleanliness

    Stayed in April 2022

  • Reviewed: April 17, 2022

    6.0
    Pleasant
    • Leisure trip
    • Travelers with friends
    • Double or Twin Room with Pool View
    • Stayed 1 night
    • Submitted from a mobile device

    No idea how mosquitos got into our room there was quite some when we got to the room. Dinner and breakfast not so impressive... And overall not so nice hotel maybe, had so much nicer ones in Diani.

    On the beach and pretty nice staff.

    Stayed in April 2022

Showing 1 - 25

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