The staff could be more friendly

Ziwa was great, staff was good. The food portions were good too. It's not a place you go to have activities, it's a place you go to have peace and quiet and that we achieved.

Stayed in January 2024

Met my clients expectations

Stayed in August 2023

Nil

It’s a cozy lodge with good food. The story behind the Ziwa Bush Lodge is also meaningful - that an Australian come far away to support the orphanage here. I’m glad to stay at the lodge to know not only African animals but the Africans. Do ask the property to arrange a visit to the orphanage during your stay.

Stayed in July 2023

The check out process was a bit lengthy because there was no one at reception and we had to wait.

We kindly got upgraded to an executive room, which had more space. The hut was clean, beautiful, as are the hotel grounds. A serene place, it's like being in a playlist with birdsong. When we asked for some bread post-lunch time, because we were hungry after a morning game drive, we were kindly given toast and minced meat pastries for free. Dinner and breakfast were abundant and freshly prepared too. A wonderful experience and I recommend people to stay here.

Stayed in June 2023

- standard room, small, worn, no real garden / balcony furniture The standard room we had was very basic. it’s nice that it’s a small cottage, but the interior is very simple and quite dated. The bathroom looks worn and a bit dirty - even though I don’t think it is. The bed is ok.

it’s a nice lodge, lots of space, green, the restaurant area - on a small lake - is great. Food is pretty good.

Stayed in June 2023

Access road

Beautiful, quiet and clean.

Stayed in January 2023

The rooms were lovely and the staff were incredibly helpful and friendly.

Stayed in November 2022

All perfect

Utter heaven. Beautiful place, great room and staff. We’ll be back

Stayed in October 2022

Free wifi not paid. Great property/stay. Highly recommend

Stayed in October 2022

The late check-in time.

The ambience and serenity is to long for, the customer service was beyond our expectations. We loved our experience and would definitely be back more than once

Stayed in October 2022

Food was ok we stayed here for 3 nights were the menu changed each night which was nice although cannot say we had a memorable dish here.

staff were very friendly and helpful. The owners greeted us and ensured our stay went well. The rooms were lovely and clean and the shower was very warm and powerful with plenty of towels. At night it can get cool and rain in Nakuru where they provide thick duvets and hot water bottles this is a nice touch even though we did not need these.

Stayed in September 2022

Can't think of anything

Beautifully designed african style lodge in the middle of the bush in Nakuru. The place was built by the owner in order to finance the kids orphanage he has been managing for the past 25 years. That alone is a reason to book this amazing hand made lodge. Every time you book their room, you actually finance the Kenyan kids orphanage! The surrounding is amazing - everthing is green and the rooms are very beautiful. The pool area is very nice, although we didn't get to enjoy it because it was raining. There is a large pond outside the dinning area which really adds to the scenary. Highly recommended!

Stayed in October 2022

I think they can improve a little on meals especially the variety offered for vegetarians/vegans.

Ziwa Cottage was such a pleasant surprise. The place is cuter and more serene in person. I especially loved being surrounded by nature, the friendliness of the staff and cushiness of the bed! At night you can see the beauty of the shining stars - it really feels like you’re somewhere magical!

Stayed in July 2022

No negatives

Lots of birdlife at the property. The restaurant borders a man made lake which provides lovely views.

Stayed in August 2022

only 30 mins drive to the national park but over a pretty rough road

we stayed in the executive room and it was luxurious, spacious and clean. great communal dining area with fireplace that was much appreciated given the cool weather we had. swimming pool looked really nice too but it was unfortunately too cold for us to try

Stayed in August 2022

* Road from the property to the main road is very bad.

* Room is very simple arrangement and surrounded all the three sides with nature. * Dining facility and food is very very good * Staff are professional and trained. * Hot water at all times. * Linens and towels were good quality. * hot water bag in the bed to feel warm is unique.

Stayed in August 2022

There weren’t many people staying when we were there so the atmosphere was a little lacking. the lake overlooked by the restaurant could do with significant maintenance.

Rooms were spacious, and nicely styled. grounds were well kept and attractive - really nice pool and restaurant. Food was good and staff very helpful and pleasant.

Stayed in July 2022

Lack of communication regarding additional fees and important information when booking LN Park game drives. The added surprise fees made excursions much more expensive than originally communicated. When we brought the issue to the staff, they were not open to discussion and dismissed our concerns. Also, the hotel's inflated exchange rate for USD currency was extreme.

The room was spacious and the meals were good. The lodge is small and quaint, feeling personal and pretty quiet.

Stayed in July 2022

Can increase the breakfast variety：）

Nice n Serene，love the pond and bird sound

Stayed in June 2022

Can't think of anything

Everything. The tent was lovely and spacious, staff were very friendly, food was delicious and the restaurant had a lovely terrace overlooking a pond and a cosy fireplace inside.

Stayed in May 2022

The mattress is probably a bit old and not so comfortable. A new one will be welcome

Very nice place, good restaurant and beautiful rooms.

Stayed in May 2022

The meals could do more with variety. Include all food groups and spice this up with different menus. Additional activities for the children will be appreciated. Consider including organized trips to the nearby game reserves.

The rooms were spacious, clean and the overall environment calm and serene. The swimming pool was clean as well. Staff were friendly and ready to help. Check in and check out was seamless. Enjoyed the place!

Stayed in April 2022

The food was awesome.

Stayed in May 2022

Not a single thing

Serenity and quietness

Stayed in May 2022