expensive

location

Stayed in April 2024

Excellent facilities and great customer service from the staff

Stayed in April 2024

Took a bit of time to get to the lifts/elevators The location is ok

I liked the room and it’s views, Staff were friendly and helpful Concierge team were outstanding

Stayed in April 2024

Everything ! Very nice, clean and confortable hotel.

Stayed in April 2024

Beautiful scenery, friendly and helpful staff , like the room so much .

Stayed in April 2024

Nothing

Great view, wonderful service

Stayed in February 2024

no bath salts in room. had to pay for a shower cap to use the pool. use of the sauna is not included in the price of the room. could not connect personal device to the tv.

great location and amazing view from bedroom. staff very friendly and helpful.

Stayed in February 2024

Nothing specific

I really enjoyed my stay there. Bit over priced especially the sea view rooms

Stayed in January 2024

Spotted on for cleanness and comfort. I would love to see more eco-friendly features such as opting out for towel/sheet changing.

Staffs especially in the concierge service were exceptional.

Stayed in December 2023

What a wonderful experience from start to finish! My gratitude to the team for their warm hospitality and kindness. A special mention to Mr Ben Park the Duty Manager who was always present and there to assist. Will be back for sure and is undoubtedly the best hotel I have stayed in Busan.

Stayed in December 2023

Beautiful views from the room. Lovely amenities.

Stayed in November 2023

The location is quite far from busan train station. There is not much thing to do nearby the hotel.

The hotel hardware is good. Staff is good. Room service is good.

Stayed in December 2023

There was an uncomfortable smell from the toilet. Probably it was leaking, which should be fixed.

The location was one of the best in the world. The view from my suite was amazing.

Stayed in December 2023

There weren’t many food options for people with dietary requirements, we really wanted to eat in the restaurant but there wasn’t much we could eat. It made the stay a bit disappointing, but we were just happy to be in such a beautiful place. The only other thing was the next morning we wanted to order a coffee so I called room service and the operator was quite rude, when I asked her for the iced americano her response was “now!?” In a bit of a rude tone, I wasn’t sure what the concern was….

The room and view was beautiful! Most staff were very accomodating, helping with bags and taking good care of us :)

Stayed in November 2023

HAD GRAAG EEN SMPKERS CORNER GEZIEN BIJ DE BAR OF RESTAURANT

LOCATIE GOED, BREAKFAST GOED, RETSAURANTS HMM NOT THAT FANTASTIC, REDEPTION AND CONCIERGE SERIVCE VERY GOOD

Stayed in November 2023

None really

True to it’s 5-star rating, the hotel was very clean and the staff provided excellent service. Our room was spacious enough for 2 people with a good view of the marina. The bed and pillows were very comfortable thus ensured a good rest for us.

Stayed in November 2023

Amazing views of the Busan bridge from the room. The staff were extremely helpful and friendly. The rooms are very confortable and the breakfest in the hotel is delicious. Our stay was wonderful in Park Hyatt!

Stayed in October 2023

Excellent service. Very comfortable beds and walk-in shower. Very good breakfast and restaurants for dinner.

Stayed in October 2023

The breakfast was quite expensive (but also very tasty, so we still paid it every day)

The views were amazing!!! Lovely room and great staff. And great location too

Stayed in September 2023

things are missing after staff cleaned the room.

good location, good view. very nice design of the room and makes you relaxed and feel comfortable.

Stayed in October 2023

amazing views of the Busan bridge - lights up at night and creates a great spectacle. The rooms are super comfortable and the breakfast in the hotel is the best I've had. A short walk from the hotel is Haendai beach - an awesome place to hangout with the family

Stayed in October 2023

Apart from excellent rooms very good breakfast the view from floor 32 was stunning The view fro our room really good blackout the same. Geting used to the light setting took somrtime The staff out front at reception and otherwise left nothing to be desired. Our stay was wonderful in Park Hyatt

Stayed in October 2023

I think the hotel is 25% overpriced

the breakfast, friendly staff

Stayed in September 2023

The breakfast arrangements are a bit strange and feel the a la carte could be better. Perhaps it is just the comparison with the Grand Intercontinential where I'd stayed earlier but the service seemed confused (we were given wrong orders on multiple days) and while the food was certainly nice, it just seemed to lack the higher quality I'd expect at a park Hyatt. Additionally, seating for breakie seemed muddled and found quite often familesi with noisy kids would let them play their iPads at high volume kinda of disrupting the breakie atmosphere. Often it felt like the staff were a bit overwhelmed at breakfast by orders and logistiics. That said, it was good. Just expect it to be excellent at the Park Hyatt for what you pay.

The hotel is nice, the staff are gracious and welcoming, and the location and view of the bay and the bridge are really great. It's a very nice place to stay.

Stayed in August 2023