057 Phothisarath Road, Ban That Luang, 85671 Luang Prabang, Laos
#20 of 212 hotels in Luang Prabang
Guests' ChoiceBased on 77 hotel reviews
9.3Cleanliness
9.6
Comfort
9.5
Location
9.1
Facilities
9.5
Staff
9.6
Value for money
8.8
Free WiFi
7.5
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: April 15, 2024
Musa
Spain-
Excellent staff, beautiful property, very clean. It’s actually much better than the pictures you see here on booking.
Stayed in April 2024
Reviewed: April 1, 2024
Amy
JapanJust the beds...weren't great. Not comfortable for any of us, even the kids! Though the mosquito net canopy was gorgeous and we enjoyed piling in together for bedtime stories. And either there are no rooms that can accomodate 2 children's beds, or perhaps they were already booked. And no suites. We ended up with two rooms and one parent in each room (which we knew ahead of time) Not exactly as romantic as we'd hoped, but the rest of the experience was so beautiful.
Our whole experience was beautiful! We loved the food, the pool was sublime, the attention to details in decor and casting a bit of a historical spell over the whole property...gorgeous! Staff was especially attentive and genteel.
Stayed in March 2024
Reviewed: March 25, 2024
Graham
IrelandLeaving!
Beautiful building in a tranquil location. The staff were absolutely amazing,the service was excellent. Food excellent. Room was spotlessand really well attended to. Can't wait to go back.
Stayed in March 2024
Reviewed: March 12, 2024
Alexandra
RomaniaNothing to improve actually
We totally enjoyed pur stay and we will definitely come back. Food, architectural design, house vibes, staff, and the decor - just my style
Stayed in March 2024
Reviewed: March 5, 2024
Dinara
GermanySteeped in history, this charming hotel delights with thoughtful touches. Expect friendly, helpful staff and delicious authentic cuisine. Can't wait to return!
Stayed in February 2024
Reviewed: February 16, 2024
Linh
VietnamLove everything
It’s a beautiful French- Colonial Styled villa. The architecture itself is breathtaking.
Stayed in February 2024
Reviewed: February 5, 2024
Sonnyinmtl
CanadaIf I had to complain about something, the mattress and pillows seemed like they may be due to be replaced.
This property is just beautiful and will make you feel like youve travelledback in time.. The decor is amazing, and the pools and grounds are perfect. The rooms are also spacious. The hotel is far enough from the action to be peaceful but close enough to walk to it. We loved this property and would highly recommend it for a stay in Luang Prabang.
Stayed in February 2024
Reviewed: February 1, 2024
Nicola
AustraliaNothing - it was perfect
Stunning hotel - beautiful rooms, garden and artwork. Fabulous food. Thoroughly delightful in every way.
Stayed in January 2024
Reviewed: January 22, 2024
Dimple
United KingdomMore variety of food on the menu would be great
I stayed here in 2011 and it was fabulous as it was then. Beautiful, charming and amazing staff. Rooms are lovely. They whole place feels like a beautiful home - private and not crowded, great spa and lovely staff
Stayed in January 2024
Reviewed: January 12, 2024
Niccolò
Italynothing
everything
Stayed in January 2024
Reviewed: January 10, 2024
Kerry
United States of AmericaLovely staff! Beautiful property. Walkable location. Peaceful & tranquil. Excellent stay.
Stayed in January 2024
Reviewed: January 2, 2024
Omer
United States of AmericaEverything was great. Wish we had more days to spend at this place. Hotel manager and staff were all great and extremely friendly. The best place in Luang Prabang!!!
Stayed in December 2023
Reviewed: January 2, 2024
Geoff
ThailandThe location is slightly removed from the town center, but in a way this is quite nice to get away from the crowds and relax in the peace and serenity of the beautiful property.
We loved the charming vintage character and scale of the the hotel. Very comfortable and homey with beautiful garden and water courts. The staff, F&B and service were all first class.
Stayed in December 2023
Reviewed: December 7, 2023
Trevor
AustraliaA charming boutique hotel well located, it is within walking distance to many sites and some great restaurants. The hotel has a functional bar area, two swimming pools and retreat areas to relax. Gardens are well cared for. Our room (corner suite) was spacious, airy and comfortable. Staff were pleasant and always helpful. A standout was the Manager (Robert) who was always visible and on hand to assist and recommend restaurants, tours and the like. The restaurant overlooks a beautiful lily pond ... such a peaceful and relaxing resort.
Stayed in November 2023
Reviewed: November 16, 2023
Patrick
SwitzerlandThe Junior Suite was too expensive versus normal room ( difference was not meaningful enough) but management was very arranging
Beautiful boutique hotel Location Staff friendliness
Stayed in November 2023
Reviewed: September 15, 2023
Micaela
PortugalThe hotel provides bycicles but they were not in good conditions.
I liked everything. The place is very calm, in a quiet area, in front of a beautiful temple, where you can watch the Almsgiving ceremony without crowds of tourists. The restaurant is very good, the decoration and architecture of the hotel are exceptional. Perhaps it would justify breakfast having a small buffet instead of an à la carte service. This subjective assessment of the breakfast and the bycicles conditions does not alter my overall rating of exceptional. The gardens and pool area are magnificent. The staff are absolutely exceptional in terms of politeness, availability and efficiency.
Stayed in August 2023
Reviewed: September 4, 2023
Anton
United Arab EmiratesEnglish level of waiters and barmen.
Location, room and hotel area are awesome!!
Stayed in August 2023
Reviewed: July 19, 2023
Surendran
United KingdomNothing
Amazing old hotel with lots of history. Beautiful interiors. Staff were lovely & warm. They were very engaging & answered my many questions about the city. A great breakfast which was in a beautiful setting. I would recommend the hotel to all.
Stayed in July 2023
Reviewed: July 5, 2023
Natalie
AustraliaThis was the most beautiful property I have ever stayed in. I couldnt stop taking photos, every where you look is so appealing to the eye. The staff are so helpful and friendly and the food is wonderful. Would stay here again in a heartbeat!
Stayed in July 2023
Reviewed: June 13, 2023
Carla
Laosbeautiful and full of charm, the staff went out of their way to be accommodating
Stayed in June 2023
Reviewed: June 5, 2023
Xiaolan
Chinano
The food is delicious, we enjoy food of different styles and flavors, great!
Stayed in May 2023
Reviewed: April 1, 2023
Tone
United KingdomA little far out of town but as a consequence very peaceful which is a compromise well worth making. A Tuk Tuk into town was easy only cost £2.50 for 4.
The hotel is very peaceful and tranquil. Staff were all very friendly and helpful.
Stayed in March 2023
Reviewed: February 9, 2023
Roland
Switzerlandgreat breakfast. very good staff. very welcoming
Stayed in February 2023
Reviewed: January 12, 2023
Katherine
United Kingdomcan’t think of anything- having to leave!
Satri House is a sublime, gorgeous attention to detail period property which envelopes you for the perfect stay in Luang Prabang. The bed was extremely comfortable, the breakfast Asian soup was wonderful, the pool was amazing- all surrounded by heavenly gardens and statues.
Stayed in January 2023
Alcañiz, Spain
Gatlinburg, USA
Mackinaw City, USA
Interlaken, Switzerland
Torquay, UK
Cusco, Peru
Gudauri, Georgia
Hangzhou, China
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content