the room cleaning lady removed a credit card from us, which we used for the light switch at the entrance of the room, so that the phone will be charged also when we are not in the room and dropped it to the garbage!!! Was not possible to get the card back...

Very nice place in a great location in the middle of HAMRA district. No power failure due to generator. Nice and friendly service.

Stayed in October 2023

Wifi signal not strong, curtains need washing.

Staff, location, electricity 24/7, parking, A/C, cleanliness

Stayed in October 2023

Everything was reasonable and within my expectation

Stayed in September 2023

Wlan was relatively slow and worked sometimes not, but it was possible to phone or write with people via whatsapp wlan. Breakfast was ok, not special.

The hotel is a middle-to higher class type hotel, which is located in the Hamra district of Beirut. From there you access easily the Hamra street and a Spinneys supermarket is quite close. It is a big hotel with several rooms and the cleaning lady is cleaning every day (and puts some new water bottle, teabags, sugar,... and also fresh towels and linen) in your room. The room where I stayed was nice, bathroom was comfortable. The recommendations about what I read about the soap that it is sticking on your body is not really the case - the main problem is the low water pressure in the shower, but it is not so bad as described on the other reviews. I washed myself every day with this soap and I could wash the soap off my body (maybe I showered 1min more because of the lower water pressure, but it was ok). The room was spacious and had a balcony and an air condition, which worked relatively well. The receptionists were helpful and you could ask them for different things. I asked them for example if they know a driver who can bring me to Baalbek and back on the same day and they arranged it (you have to negotiate about the price of course, I think you could get a cheaper price if you stop a taxi on the street but it was ok). The price for the room was super reduced for my stay, thats the reason why it was worth it (around 70 Euroes per day) - this is a good offer. If it would cost twice this price would be too much, as on booking crossed out offer. They offer airport transfers that you can use. Especially for my flight that landed around at 0:00 in the midnight it is a nice service that you will be collected from the airport. The cost for the transfer from airport to the hotel were relatively high, but ok. Lebanon in general suffers several electricity blackouts every day and this hotel has well working generators that are working fast (max 30sec after the blackout) and supplying the hotel with electricity until the governmental electricity is maintained again.

Stayed in September 2023

If lobby has an AC

Location is good. Breakfast could be better by changing the food everyday

Stayed in August 2023

very friendly staff

Stayed in August 2023

Sauna / steam bath can only be used when you book an entire massage which is not really well rated here. Could not really find anything I liked at breakfast.

Staff extremely friendly & helpful from reception to cleaners.

Stayed in August 2023

Nothing

Location ,staff , amenities

Stayed in August 2023

Parking is limited, but there is a valet, pool is very small, and it will be suitable as a thub or for kids. It provides soup, shower gel, and shampoo dispenser, which is not with a good quality that you can use. It is an old equipped facility that requires some renovation and some replacement like light bulbs for example.

The room is clean and spacious, and the staff are very shearful. The location is in a very good location at Hamrra in the middle of Beirut. With 24/7 power, the 18th century room style meets the boutique concept. It provides many facilities and good value for money.

Stayed in August 2023

Bathroom and decor is a little dated, and the breakfast offering could be a little more varied. WiFi is not very fast, but good enough for basic browsing and WhatsApp. But again, it's excellent value for money compared to other similar hotels in the area, so it's worth it.

Excellent location, great value for money. Room is big enough, air conditioning.

Stayed in August 2023

Internet

Friendly Staff, Good location

Stayed in August 2023

The internet connection needs to be improved

Stayed in August 2023

Showers weren’t the best

Great location

Stayed in August 2023

The breakfast is very small and bad

The hotel is there star, no four

Stayed in July 2023

The pool small

Comfortable clean and the staff friendly upgrade my room

Stayed in July 2023

The sink didn't work in this room, but my friend fixed it before we reported it to the lobby downstairs.

This review is for our third stay out of three. We were giving a room on the 5th floor again, which was fine but not great. The staff was nice and the breakfast was good.

Stayed in July 2023

The sink wasn't working properly, but we were able to fix it ourselves.

This was our second of three stays in this hotel. We stayed on the 4th floor this time, which was much better than the 5th floor.

Stayed in June 2023

- The staff was nice, but not prompt. They insisted on taking our baggage to the room, but we had to call twice for it to be brought up as it never came. It would have been easier to bring it to the room ourselves. - The toilet flush wasn't consistently working. It was repaired soon after we checked in, but it broke again in the morning. We reported it to the front desk before we went to breakfast, but it had not been checked when we returned to the room. - We were given a room on the 5th floor, which allows smoking. We are not smokers, but the room didn't smell like smoke. We stayed at this hotel three times, two of which were on the 5th floor. Neither room on the 5th floor offered bathroom amenities, but they were offered in the room on the 4th floor. Maybe it was random, but I found the inconsistency strange.

- Good location within walking distance to many restaurants. There is a mini-market and a small take-out food vendor within a 2-3 minute walk from the hotel. - Great breakfast with many fresh options - Clean rooms with great AC

Stayed in June 2023

No variety in Breakfast

Clean Staff is excellent Warm welcome

Stayed in July 2023

Breakfast was of poor quality, we enjoyed much better in Lebanon. Service in the restaurant could be improved.

Upon arrival we were granted an upgrade. Made our stay even more pleasant. Extremely friendly personnel at the reception counter

Stayed in June 2023

Breakfast was delicious buffet , they don’t have much options but it’s still good compared to room rates . Internet is very slow & disconnects all the time . The pool was not clean .

Excellent hotel. Great service The room was very spacious, clean, and had the amenities we needed. Although the hotel is located in the heart of the city but the rooms are completely sound isolated by double windows . The people in the reception were very helpful, not just on checkin and checkout, but also in giving directions to spots. You can change money from reception which is recommended to avoid using USD in daily purchases. Finally this hotel location is great since it’s located in the center of city . You can walk through city & discover its secrets & it’s very safe area by way . All cafes , restaurants are 5 mins walk from the hotel .

Stayed in June 2023

Please replace the cover of the lit because its plastic and its really uncomfortable to sleep on it . Everything else really good!

Beautiful building, good location, beautiful room with balcony, good air-condition, very polite and helpful staff.

Stayed in July 2023

The internet is very slow

The rooms are so clean and comfortable, the location is excellent in the heart of al hamra, the staff are very friendly, i will back again of course

Stayed in July 2023

location , staff & facilities

Stayed in June 2023