Nothing

The staff and service was good

Stayed in April 2024

They charged us an extra euro or two per person even though the booking.com receipt clearly suggested that we already paid for the "City Tax" when we booked

Stayed in May 2024

Staffs and the friendly environment

Friendly staff Reception and the bellboy were excellent and helpful I recommend for those who are transiting and traveling to Morocco 🇲🇦 to try this place as most of your needs shall be satisfied here.

Stayed in May 2024

Very friendly staff. Shuttle from the airport was very convenient and available every half an hour on the hour and half hour.

Stayed in April 2024

Nothing.

This place is perfectly located near the airport, but still amazingly quiet. The shuttle is free and runs often. The on-site restaurant (and bar) are attractive and serve quite good food at sensible prices. A good bed and shower. All the things you need to relax the night before a flight.

Stayed in April 2024

Small tv

We’ve been coming to this hotel for last five years but last two stays has improved alot ! Using upgrade for reasonable price and multi culture workers,good quality food and good room service.

Stayed in April 2024

The hot water kettle was faulty. The bathroom wash basin had partly collapsed and was on a slight incline, but it was still useable.

Good breakfast at a reasonable price. Very comfortable bed. Good wi fi.

Stayed in April 2024

The room was a little outdated. All the surfaces were formica. The bed needed new pillows.

Exceptionally clean and was pleased about the mini fridge being cold. The AC worked great. The room was large with a new TV. Great price for the room that included a free airport shuttle.

Stayed in April 2024

N/A

Free airport shuttle every 30min the hotel is split into 2 hotels. Many Air Maroc transit passengers are booked here. I booked it by myself and received a call after 30min to tell me I was upgraded to the other hotel next to it. Thanks Hassna Staff are well behaved, check-in was quick, room clean, good wifi and food watee pressure. Bed mattress is hard which is good for a quick 6h sleep before my 2nd flight.

Stayed in April 2024

Practical for early flights

Stayed in April 2024

The room was a little too hot (we were travelling in winter so the central heating was on) but the fact that we could open our windows made that immaterial.

It’s one of the best airport hotels I’ve experienced anywhere in the world. The staff was exceptional, always smiling even when they were fasting for Ramadan, and made our one night stay extremely comfortable.

Stayed in March 2024

The room was amazing 🤩 spacious, clean and the view on the pool was magnificent. The staff is very helpful and polite. They would do everything to make you stay amazing.

Stayed in March 2024

The room card stopped working after a few hours. Had to go to reception (which was very busy) again to get it working.

Stayed in March 2024

Some improvement in the training staff at the front desk would be nice. I meant at check out time ,check in was really smooth and staff were very nice.

We stayed there for one night since we had an early morning flight to catch. Rooms were nice and comfortable,dinner was really good. Breakfast were traditional and the server named Youseff made us feel welcome and took care of everything. Besides this front desk guy at check out needs to be a bit more attentive. Driver who dropped us at the airport was rude with people who didn't pay him the Tip, he was literally shouting at them in French.

Stayed in March 2024

The hotel manager walked in the restaurant during breakfast, welcomed passionately all the europeans clients and judged me for eating

The room was clean and comfortable The shuttle is extremely helpful and always on scheduel The overall vibe of the hotel is really relaxing and the decoration is top

Stayed in March 2024

Food choices were limited and expensive

Convenient, clean, nice pool area, bathtub in room, airport shuttle

Stayed in March 2024

Wasn't as nice as rooms in previous bookings. Price was quite higher than in previous bookings. Value for money was much lower than previously.

Good service from receptionists.

Stayed in March 2024

The room needs refreshment: socket near the bad didn't work, some furniture is rather old. The price for the room with such issues is a bit high

Transfer from the airport, comfortable bad, good staff

Stayed in March 2024

Could use a little scrubbing around the edges of the tub and grab hadles to get out of the tub/shower.

Great location, free airport shuttle, attentive staff, great massages, nice restaurant and pool, spacious rooms.

Stayed in March 2024

Nothing

Everything was Ok, just one important thing about shuttle, I took a long time to collect my luggage, so I had to wait an extra half hour for the shuttle at 2am, when it would be preferable to have the hotel guests' timetable so that the shuttle could collect them in time, given the tiredness of the journey. I want to thank the restaurant staff, the fact that I arrived late at night, I woke up late in the morning, we went down for breakfast but at its end, the staff was about to pick up the buffet, except that the kindness of the chef and staff: Amine, Youssef and Achraf ; allowed us to enjoy the delicious buffet consisting of a variety of Moroccan dishes very refined and well presented.

Stayed in February 2024

not really close to anything.However we knew that and just needed to be close to the airport.

proximity to airport

Stayed in March 2024

Close to airport, free shuttle service

Stayed in February 2024

shuttle

Stayed in February 2024

All good, no complains

I can't really say much about the Relax Hotel because I was upgraded, so the room was very nice, comfortable bed and all in best order. The free airport shuttle is very convenient and recommendable, too.

Stayed in December 2023