Avenue Hassan 1Er, Hivernage, 40000 Marrakesh, Morocco
Based on 68 hotel reviews
6.8Cleanliness
7.4
Comfort
7.5
Location
8.6
Facilities
6.7
Staff
7.7
Value for money
7.1
Free WiFi
6.0
Real Bookers. Real stays. Real opinions.
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Showing 1 - 25
Reviewed: May 8, 2022
Chaimae
MoroccoNoise outdoors
Very good location, adorable staff
Stayed in May 2022
Reviewed: April 7, 2022
Mohammed
United KingdomFor 5 star hotel the breakfast was very basic. Same food everyday. Only the omlette, pastries and orange juice was good. Not much good variety. The gym was dark and had a bad smell. Not much equipment. Only basic machines. Hamam was not busy like pre-covid when i last visited. Only 1 staff managing it and doing the hamam. The gym definitely needs a good clean out and refurb with better equipment and bright lights!
The staff were pleasant. Rooms was nice. Some of the furniture could do with modernising to make it feel 5 star. Feels very old design in terms of the tables and cupboards. Overall nice location and good clean hotel but not really 5 star.
Stayed in April 2022
Reviewed: March 12, 2022
Salim
Saudi Arabianothing
all
Stayed in March 2022
Reviewed: October 25, 2021
Vinu
SwitzerlandReception Staff was very impolite. Made us wait over Half hour at checkout although WE had Paid on check-in as was thè hôtel Policy....WE were getting delayed for thè flight
Location
Stayed in October 2021
Reviewed: October 20, 2021
Szakris94
United KingdomEverything was fine.
The breakfast and the room.
Stayed in October 2021
Reviewed: October 10, 2021
Karim
MoroccoNo coffee or tea in the rooms
Rooms are big - pool is clean -
Stayed in October 2021
Reviewed: October 8, 2021
Rachad
MoroccoThe breakfast served in the room was very poor
The location
Stayed in July 2021
Reviewed: September 23, 2021
Khalid
BahrainI didnt like how they called me at night by the reception and asking me how much i paid for the room and when did u check in and by asking me personal questions and in the middle of the night . I was shocked to be treated like this special from the receptionist or the manager , who would wake up a customer and ask personal questions at night. Bathroom door was broken and u cant close the door.
The location
Stayed in September 2021
Reviewed: September 10, 2021
Ines
Switzerlandbreakfast not good
pool is nice
Stayed in August 2021
Reviewed: August 19, 2021
Maitha
United Arab EmiratesThere was no tissue available, no shampoos nor soap in the hotel like other hotels, yet i paid a full price!!!!
Stayed in May 2021
Reviewed: July 25, 2021
Anna
MoroccoGood service, fast check in, beautiful garden and pool area
Stayed in July 2021
Reviewed: June 23, 2022
Adam
Moroccobreakfast was very poor
nothing
Stayed in May 2022
Reviewed: May 21, 2022
Chou
MoroccoNothing
Everything
Stayed in May 2022
Reviewed: April 20, 2022
Abdelhakim
United Kingdomeverything… The hotel is falling apart.
staff very helpful.
Stayed in March 2022
Reviewed: April 4, 2022
Eoin
Irelanddef not a 5 star. maybe back in the day. bar was closed. 1 restaurant with poor selection. breakfast was ok. staff were very nice and accommodating. no atmosphere in the place. room was nice, but in places dated. no way is it a 5 star.
Stayed in April 2022
Reviewed: March 25, 2022
Gianmarco
ItalySheets were of a smaller size than the actual bed size and that is not comfortable and kind of weird.
great eggs preparation at breakfast, thanks Youssef! The room was pretty big for the money I paid for. A bathroom with a Bathtub is always a good thing.
Stayed in March 2022
Reviewed: March 22, 2022
Latif
United Kingdomstaff very friendly
Stayed in March 2022
Reviewed: March 22, 2022
Cat-dinh
Canadathe staff was not friendly, the doorman saw that I was coming down with my luggages and just sat there staring at me. the bathroom sink was clogged and weird black stuffs kept coming out of it. it is also poorly designed. why is the side table and the light switch so for from the bed?
the location is good
Stayed in March 2022
Reviewed: March 12, 2022
Salim
Saudi Arabianothing
everything
Stayed in March 2022
Reviewed: March 1, 2022
Anas
MoroccoDefinitely not a 5 star hotel. They definitely need to be audited.
The lady at the reception was nice enough to cancel the remainder of our disappointing stay.
Stayed in February 2022
Reviewed: February 27, 2022
Shoket
United KingdomThe beackfast was lacking a few things. They need to install a coffee machine.
It was in the center and everything was close by.
Stayed in February 2022
Reviewed: February 18, 2022
Salim
Saudi ArabiaNothing
Everything
Stayed in February 2022
Reviewed: February 18, 2022
Salim
Saudi ArabiaNothing
Everything
Stayed in February 2022
Reviewed: November 28, 2021
Salma
United States of Americathe room wasn’t clean. there were obvious spills from prior guests. the furnitures are outdated and broken down. there is also no complimentary water or anything provided in the mini bar.
the staff is very nice, as well as the location is prime
Stayed in November 2021
Reviewed: November 21, 2021
Hafid
United Arab EmiratesService is dreadful and staff is not responding to any complaint.
Stayed in November 2021
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