Had booked the ground floor without knowing it had no windows

Changed my room to the first floor on arrival when I requested which was much appreciated.

Stayed in April 2024

Streets leading up to the property and rubbish

Clean lounge, beautiful decor, nice terrace, lovely bathroom and shower, clean bedding, heating Sufyan was very accommodating during our stay - it wouldn’t have been the same without him!

Stayed in March 2024

Our room was a bit dark.

Beautiful traditional Riad

Stayed in October 2023

Difficult to find, but the staff arranges everything to make it easier. We had a taxi pick us up at the train station through the riad, which left us in a nearby square. At the square there was a member of the staff waiting for us to take us through de medina and to guide us to the riad. When we got there we were amazed by the riad and the view from the terrace

Stayed in August 2023

Hard to find location

Extremely nice riad, staff and an excellent dinner (as good as any other I had in Morocco, including at noted restaurants)

Stayed in June 2023

The riad and room were beautiful. What you have to walk through to get there HORRIBLE. Don’t trust google maps for the location, it gives u the wrong info, directions. For example Place Seffarine shows is 10 minutes waking one direction, and literally u walk 1 minute towards another direction and u are there.

Stayed in May 2023

Beautiful property, wonderful staff, great location and excellent food, highly recommend.

Stayed in April 2023

THIS PLACE IS MAGICAL! A beautifully designed Riad and relaxing oasis right in the middle of the Medina, serving amazing food (by far the best we had in Fez) and run by kind and truly inspiring people. Simply a gem.

Stayed in March 2023

Really attentive, welcoming staff , really keen to make our stay and use of facilities as comfortable as possible.Beautifully decorated and spacious Riad , room and bathroom. Good breakfast.

Stayed in March 2023

We loved everything! Strongly recommend it

We loved how the staff made us feel very welcome, the wonderful Riad and it's decoration, and the delicious food.

Stayed in February 2023

The house was beautiful and service was great. The managers go out of their way for you and the location is historical. Their dinner is also very good.

Stayed in February 2023

This was such a wonderful hotel! When you come out of the little alley it's breathtaking inside! So tastefully finished with traditional and modern mixed. But what made it so memorable was the quality of service provided by Sufyan and the rest of the team. They went above and beyond on all levels, from meeting us to show us the way, having tea waiting, cooking us a special meal and being so helpful and friendly. Not intrusive, but the perfect amount of support. We're looking forward to seeing them all again!

Stayed in January 2023

Excellent property. It's beautiful inside and the rooms are unique and comfortable. The managers Sufyan and Younus are both very helpful and friendly. They also helped with transport to and from the airport and arranging a last minute day tour for us. Would stay here again if/when I come back to Fes!

Stayed in December 2022

The street to enter the property is tricky and seems dangerous to a western eye. To be clear , riads of this stature are often off the beaten path. The manager met me at the taxi drop off and escorted me in the first time, going out of his way. Done once, it was easy to find again. Look high up for signage with Dar Logo.

stunning riad in the heart of the Medina. The staff could not have been more helpful and the meals they prepared were the highlight of my trip!

Stayed in December 2022

Clean, tasty food, nice atmosphere and very friendly stuff. Sofian was a lovely company in the morning and he is pleased to help with anything you want. Thank you!

Stayed in December 2022

staff were exceptional - helpful, warm, welcoming. diner was best meal we had in Morocco and breakfasts were very good. Riad was more beautiful than photos. rooms were tastefully decorated and comfortable. very clean. we felt safe in area and east to walk to main attractions. small touches like music and candles made for nice atmosphere. we felt like a guest in their home. a great place to have an authentic morocco experience.

Stayed in December 2022

- Due to the location you could smell the tanneries sometimes - the riad is very hard to find at first, but in general Fès is a city with a lot of very small and narrow streets, so you will get used to it :D

This is a hidden gem. The riad is exceptionally beautiful, the suite was spacious and comfortable with traditional decoration and art. The food was fantastic (one of the best we had during our Morocco trip) and the best of all was the rooftop with a breath-taking view over the Medina. Wow! We will come here again

Stayed in October 2022

For my purposes it was a little too far to other areas. However, it is really close to many tourist attractions.

Stunning Riad! Exceptional art and quality furnishings.

Stayed in October 2022

no hot water and the dinner was way too expensive

location was amazing

Stayed in July 2022

The location at the end of a long dead end alley. The plunge pool on the roof was not open (I’m still not sure if it’s a plunge pool or just a fountain) The guy at the reception speaks English but he doesn’t seem to understand it very well. He organized a guide to show us around one morning but somehow when the guide was confirmed the price went from 40 euros to 60. When we came back he told us that 60 was for a full day (we never asked for a full day, not even through the messages on booking). The guide was knowledgeable and knew the city well but when we gave him 60 euros he just took them and didn’t told us it was 40 (you don’t need to tip on top of the price) He showed us the street signs that indicate dead end alleys all around the medina.

It is hard to rate this riad because the whole experience was tainted by the fact that it is located at the end of a dead end alley of more than 200 meters. Lonely Planet mentions the 7 turns to reach it (it is well signed by the riad, look for the logo on each turn) but fails to mention you have to walk to a dead end (that gets narrower in the end) We stayed here a month after the earthquake and though Fes was not affected it was in our minds the fact that houses could crumble down on us along the alley, the only way out. We didn’t feel very safe going around and coming back to the riad at night. There was nothing suspicious on the way (apart from a man who was always hanging out half way) but the fact that once in the alley there was no escape made us feel vulnerable. We then enjoyed dinner in the riad both nights. The food was delicious, abundant and freshly cooked. The riad is nice and well maintained, the room was nice though lights were too dim. We had a good breakfast, served in the patio and on the roof terrace.

Stayed in October 2023

The bed sheets were stained so were the towels and when i told them about it they said its rust from the washing machine. Staff partied with guests till 1 am and when i complained about the noise i was told they were French friends of the owner. But they did stop being loud. Rooms were too dark. I asked for large double bed. Got two twins next to each other during sleep they would move which made it hard to sleep

Fatima was helpful and breakfast was good.

Stayed in September 2023

can’t complain :)

fantastic hospitality and super friendly staff!

Stayed in May 2023

This is part 2 of my review as it wasn't fully posted! Was confronted on 3 occasions day before departure if I could pay the balance in CASH Dirhams. The next morning I spent the day out in the medina! Was messaged 2 times through whattsapp about the cash payment. When arriving back i received a knock on the door once again asking if I could pay in cash! Before and after breakfast the last morning he once again BOTHERED ME about the cash! Upon leaving Sufoan asked again the same question. When I took out my wallet. he looked into it and asked directly how much cash that I had?? This was intrusive and rude! I became very angry and yelled at him and told him how I felt because his only concern at this point was MONEY!! At this point I decided to pay by card! Sufoan didn't offer us any help with a taxi. We asked for assistance and he told us to use the regular taxi! We had 4 cases and wanted a porter and their taxi service to help with our departure! His behavior was appalling and he became very antagonizing and condescending. Smirking and laughing at me. As if I had no RIGHT to speak up for myself. His energy from the night before and the final morning switched my opinion of the Riad! He also approached me and I told him to back away and stay out of my space. So disingenuous! What happened to the nice and welcoming man we met on day one!! Was fake. Just an ACT!

The women that worked in the Riad! Bed is comfortable. Hot water is plentiful.

Stayed in April 2023

the rooms are clean but very basic , NO TV , NO kettle , NO real toiletries ( a soap dispenser and 2 small shampoo in the shower)a bed and lamp with few decorations and obsolete wall plugs ( no charging ports )

breakfast is poor with no rich ingredients ( few olives, a scoop of jam, one bread divided in 4 pieces and they bring one small hot pancake each this is for 4 adults) amount for 4 adults is the same for 2 people and when asked for 2 more oz of milk for our coffee we were charged for it! it took us 10 min to explain and convince the staff that they are serving us less compared to next door table of 2! and they say " if you ask for more we would bring you " and at the same time they charged us for coffee milk ! they offered to remove the charges at the end but we have already paid for it with the 10 min of pointless argument. in the confirmation message they wrote" we will pick you up from the parking with a porter cart" but they don't say that you will have to pay that porter both ways ! the rooms are clean but very basic , NO TV , NO kettle , NO real toiletries ( a soap dispenser and 2 small shampoo in the shower) , the location is central but not easily accessible from the main streets, you have to cross through 7 narrow and dark allies ( hence the name) to get to it so at night it felt uncomfortable although we didnt feel unsafe. in summary, i think one have to be genuinely generous to run a hospitality business be it a restaurant or B&B ) poor value for the money we paid , re-affirmed my wife`s and my previous experience with this type of ( authentic accommodation ) to stick with predictable standard known accommodation

Stayed in November 2022