Beds to stiff. Breakfast could be better.

Locartion brilliant, nice swimming pool area.

Stayed in April 2024

pool was beautiful and hotel is positioned between the old and new towns

Stayed in April 2024

We tried the restaurant Fouquets twice. Very nice ambiance. The food was terrible. The waiters were unprofessional.

Stayed in April 2024

N/A

Location, location, location

Stayed in April 2024

The property was wonderful and the perfect size/amount of guests. The pool was amazing with the perfect sunbathing area. Breakfast was good and we had option of having to our room as well which we did a couple of times. The location was ideal, close to walk to most places and we only got taxis if we were eating out at night time. We often had lunch at the hotel pool restaurant which was lovely also and relaxing atmosphere. The only thing I would have to complain about is the AC in the rooms, we weren't sure if this worked properly and both My mum and I had a stuffy nose/sore throat in the mornings. Overall staff couldn't have been nicer & the rooms/facilities were perfect and I will definitely be back!!

Stayed in March 2024

The private pool was too cold for use and the main pool was also on the cold side.

The Hotel & Ryad were absolutely beautiful, clean and generally well maintained.

Stayed in November 2023

nothing it’s was just perfect !

The location is perfect and a few minutes walk from the markets ! the hotel is beautiful and extremely clean! and the staff are really nice and helpful

Stayed in May 2023

Nothing

Lovely Pool

Stayed in April 2023

Staff, location, facilities, food were all exceptional. Spa was wonderful Breakfast delicious Room was so huge and I've never had so much wardrobe space in any other hotel.

Stayed in May 2023

There was nothing we disliked at all

The hotel is wonderful and the room as comfortable as you could possibly ask for. The staff and service (not to mention the food) were exceptional. Thank you Adel and everyone who took such wonderful care of us. Thanks also to the recommendation from the wonderful Concierge for an amazing meal in the old town at La Tangia. I have absolutely no qualms about recommending the Hotel to anyone asking.

Stayed in May 2023

Wi-Fi was terrible all the way through, service was patchy apart from when you complained and the manager got involved who was incredible by the way - really went out of his way after the issue happened to make sure we were happy. but fix the Wi-Fi honestly a 5* hotel like that to have poor Wi-Fi is not good enough - just couldn’t work there all the way through the trip

the ryad was beautiful with incredible furnishings hotel resto was decent albeit I got a dodgy stomach from a meal one day the location is the best thing though you can walk pretty much anywhere in marrakech within 20 mins

Stayed in February 2023

We upgraded to a Ryad which was amazing.

Stayed in February 2023

nothing to complain about really,,all was good

everything was 5 star,,especially the staff every single person was amazing. i will always go back

Stayed in November 2022

Nothing not to like.

Very central. walking distance to both New Town and Medina. Perfectly quiet away from the hustle and bustle outside.

Stayed in November 2022

Staff

staff and location

Stayed in November 2022

Perfect, comfortable hotel in the center of Marrakesh!

Stayed in October 2022

Nothing

Everything

Stayed in October 2022

only negatives were that the pool wasn’t heat nor was the indoor pool in the spa

great location - walk out into the madness of Marrakech or walk inside for peace and quiet. The Medina is only 10 minutes away. large rooms, big breakfast buffet. large pool area.

Stayed in September 2022

nothing

fantastic hotel great location beautiful rooms extremely helpful staff very clean vip treatment throughout the stay can’t fault anything

Stayed in August 2022

drinks quite expensive

everything very luxurious

Stayed in July 2022

The gym could have been better equipped

Everything from staff, property and facilities are superb, I couldn't ask for more.

Stayed in July 2022

We had the 3 bedroom Riad, it was something special, the pictures don’t do justice, the staff was so attentive, the Riad was so specious, would definitely come again and recommend it to everyone!

Stayed in July 2022

really i wish they Renovation on rooms

super great location every thing near you can walk to the center and the staff the best really there Souad 👌🏼she is the best and really everyone there staff

Stayed in June 2022

I would have likes to have used the spa more but it may not have been as welcoming as I would have hoped.

I loved the size and location of the room. The staff were super friendly and nothing was too much trouble for them. The hotel was ideally situation to explore the wonders of Marrakech. I would wholeheartedly recommend this hotel.

Stayed in May 2022