The location and cleanliness.

The staff - super friendly and helpful throughout my trip.

Stayed in April 2024

It would have been better to add a photo of the entrance to the riad so it's easier to find. It's not too difficult, but a photo of the entry gate would make it a little easier to notice.

I really enjoyed my stay at the riad. The staff is extremely helpful and very nice. The breakfast at the rooftop was really good. The manager of the riad made sure we have everything we need for the stay. I would definitely recommend staying here if you'd like to have easy access to the medina. Despite being in the centre, I was surprised how quiet it was!

Stayed in March 2024

The staff were all amazing, going over and above. Helped me plan my days. Breakfast was gorgeous and so much of it. Be sure to try the egss too. The whole riad was exceptionally clean. My room was beautiful and very comfortable.

Stayed in December 2023

The breakfast was lovely and was catered towards us. We had such a lovely host Sayeed who went out of his way to actually wake up earlier than the time for normal to serve us breakfast as we had activities that day and had to leave early in the morning. The riad and rooms were up to date and clean. Alongside this the wifi was very good! We stayed in multiple different riads during our stay in Morocoo but me and my partner can confirm this way definitley the best by a mile. The additional luxurys off the hot tub and beautiful balcony view to overview medina was a surprise that allowed us to relax at night. Once again thankyou to our host Sayeed he is a lovely kind hearted attentive person who went out of his way to make us feel at home and well catered! :)

Stayed in October 2023

everything was clean .. location was amazing … staff were very helpful

Stayed in May 2023

The room was very nice and bigger then we expected, also clean. The bathtube is little but very comfy! This Riad is perfect if you like to stay in the very center of La Medina. Good breakfast freshly prepared everyday, with few choices (all very good). We really appreciated the kindness and availability of the staff, they’ve been really nice with us and open to all of our needs/questions. Thanks to the guy that prepared us an orange juice at 4.30am before going to the airport, very kind of him :)

Stayed in May 2023

Syed was exceptionally helpful with good recommendations for restaurants and activities. He booked restaurants, spas and a quad biking trip on our behalf. He was incredibly polite and friendly, as were all the staff. Rooms were a good size and very clean. We made good use of the hot tub and the breakfast was great. The location was also perfect, as it is very close to the square but far enough so that you don't hear a sound if you want to escape the hustle and bustle. Would highly recommend

Stayed in April 2023

I didn't like the fact that there is really no swimming pool. There is a pool, but it's a bit of a misrepresentation on the website because it's a 'body of water' in that sense but not a pool you can swim in and it's inside. That's partly my fault however as I didn't look into it enough. Being a traditional Riad would mean there isn't a pool unless they were to have one put in on a rooftop for example. On one of the very hot days, I did attempt to go in but the water was so cold- like ice and so I gave up. Also, it's right in the main reception area and would feel uncomfortable in a swimsuit there. Not the fault of the Riad of course, it's the design of the building. The breakfast was ok, but not exceptional. I would have liked more variety and was so looking forward to something really special in Marrakesh. The other factor is that it is very small - perhaps only four to six rooms? I'm not sure. There isn't really a focal point and so you can't meet other travellers. As I was alone, that would have been nice. The room I was in was very small and there was no dressing table. The lighting in the bathroom was not great for make-up and it would have been nice to have that. The whole place could do with some beautiful flowers and general foliage. It was a bit bland.

I enjoyed my stay at the Riad Carllion. The staff were very supportive and attentive, going out of their way to help. The place itself was authentic. It was very quiet - I was on the terrace at the very top and it was perfect for sleeping. Having the terrace with chairs outside and the rooftop was nice although I couldn't really make use of it as it was too hot. It was 40 degrees on the day I arrived and didn't drop much over the five days. Would be perfect if I had gone when it's about 22-25 degrees. It's easily accessible from all the hustle and bustle of the market and main square. Said and Fredericka were very kind and so hospitable, making the stay enjoyable.

Stayed in May 2023

Swimming pool not available

Breakfast

Stayed in April 2023

The Cleanliness of the whole place

Stayed in March 2023

Our jacuzzi in our room wasn’t working and they only managed to fix it the evening before we left but they were so nice about it that they arranged for us to each have an hour long massage in our room which was excellent. Great customer service.

Great location. 5 minute walk to the markets in the square but quiet enough not to be disturbed by the hustle and bustle of it all.

Stayed in March 2023

Very helpful manager, lots of good advice and recommendations. Helped us with a daytrip to the Atlas mountains and with our onward travel. Comfy quiet room.

Stayed in March 2023

rooms had air conditioning however felt like there is not good air circulation

clean, elegant, nice staff

Stayed in March 2023

a serene tranquil space in the heart of Marrakech, with a lovely welcoming team ❤️ great little on site hammam and rooftop views

Stayed in January 2023

extremely nice staff, all of them. a nice room and Riad

Stayed in October 2022

Small room.

Breakfast choices were great, manager and staff were super friendly and helpful, smart TV in rooms, housekeeping on a daily basis, nice roof top, clean rooms , flexible check in/out depending on availabity of the rooms, nice shower.

Stayed in May 2022

the breakfast was not worth it for a such a nice hotel. they should give fruits and some protein such as eggs or else. the airport transport was soooo expensive saying for only €20 but then plus €17 with a hidden tax which is almost double the price!!!!! (i had to leave for my flight at 4am)

the area is so quiet (considering Marrakech center is so noisy), the room is soooo comfortable

Stayed in May 2022

I have been given a non functional room, nothing was working , TV, AC ( damaged remote control), shower handle. The room was very cold and when I covered my self I got too hot basically I didn’t sleep as the level of comfort was 0. I was at risk to get sick and ruin all my travel. That’s why I decided to leave the following day and I was generous to ask for a refund to the second night only. I choose this place based on high rate but I hope there is no discrimination when giving rooms to guests and the service is standardized among all guests.

Good staff

Stayed in December 2023

The hotel is about 10 minutes from the square and the center is completely pedestrianized, arriving with suitcases and walking through the streets with suitcases is difficult. The owner of the Riad had an attack with the wheelbarrow lords, but it was resolved. My stay was not good because on the first night I went out with friends, I didn't take the keys to the Riad and I left my passport. We were stopped by the police and not even the owner answered and the Riad number on the internet did not work. Traveling alone I didn't feel safe in my accommodation, I checked out the day after and the owner didn't even suggest returning the money, not even partially.

Employees are loving and attentive. The owner gave me a map and explained the interesting places in the city.

Stayed in May 2022

There are no comments available for this review

Stayed in February 2024

There are no comments available for this review

Stayed in March 2024

There are no comments available for this review

Stayed in December 2023

There are no comments available for this review

Stayed in September 2023

There are no comments available for this review

Stayed in October 2023