The shower head wasn’t working properly but an easy fix so not a big deal.

Great value. Very nice Riad and very friendly and helpful staff. Very nice food. Very comfy beds. The property location is only 10 minutes from main square and 2 minutes from medina. It’s a little hidden through small streets but safe area. 5 minutes away from spot where you can get taxis. Hamza is being amazing and helpful the whole way through. Great service.

Stayed in January 2024

it was sometimes hard to find someone from the hotel to just ask for recommendations etc. also unfortunately the wifi doesn’t really work.

nice little riad. We found the location ideal as it was walking distance to the souq but still in a quiet area of the medina. The staff was lovely and overall a great place to stay when you want to visit Marrakech

Stayed in May 2023

The excursions organization could be improved:

the breakfast was excellent, the staff really kind. The jacuzzi is a plus. The terrace is really nice.

Stayed in April 2023

-AC is not very strong. Not too bad in winter, but maybe when it's warmer, it could be an issue? But not a problem for us!

-Super friendly staff! Hamza was very helpful, friendly, and easy to communicate with. He gave us advice on how to avoid scams, places to visit, and helped with coordinating taxis and porters. After our first night, we also got upgraded to a bigger room because there was space - what a treat! The lady who prepared breakfast was very sweet! Unfortunately, we weren't able to communicate much (my French is limited), but she was helpful and remembered our drink preferences, which was a nice touch. -The terrace is relaxing and cute! That's where you have breakfast. -We didn't use the spa service, but heads up that you need to let them know I'm advance so they can warm everything up. -Could be a pro or con depending on your preferences, but it's a little bit of a walk from the busyness of the souks. We liked that it was close enough to everything, but not so out of the way.

Stayed in March 2023

Staff were great, facilitated requests, organised day trips etc

Stayed in November 2022

Very friendly and helpful hosts

Stayed in October 2022

The people who work in the riad are pretty amazing. Extremely helpful and kind, especially Abdo who went with me in the medina and prevented me from getting lost. The pool and the jacuzzi are of great value to restore energies.

Stayed in August 2022

They don't state the Riad is located in a remote narrow street not accessible by car. There is a 15 minutes walking in a total darkness which I did at night. I feared for my life completely lost in those streets. Also breakfast very basic. The straw that breaks the camel's back is the cleaners either stole or threw away my airpods Pro while I was having breakfast. I will never know what happened as the management never got back with a proper answer or refund what is the damage. Definitely much better places to stay than this.

Very basic

Stayed in August 2023

This wasn't an issue for me, but there are two house cats in the riad which may cause some issues for people with allergies. Due to the indoor swimming pool there was a slight smell of damp, but this didn't affect my stay. Just a heads up, the riad is hidden in the backstreets near the medina which may seem intimidating for people travelling to Marrakesh for the first time. Look out for an orange camel sign which indicates where the riad is.

Although the riad is in the heart of the medina, you can barely hear any noise, it's very quiet and peaceful. Abdo was extremely helpful and was able to print out our boarding passes for us (you can't use the electronic boarding passes at Marrakesh airport). Overall it was a pleasant stay.

Stayed in August 2023

They tried to scam us into paying a second room fee for the night as they claimed they haven’t received the money from booking.com. They told us we need to pay again and then sort it ourselves through booking.com. We told them it was their issue to solve with booking.com as we have already paid. My partner then spoke to the manager who magically said the money has just come through from booking.com. We felt that they were taking advantage of the fact we had just been through a very stressful situation with a flat tyre, and knew they had a chance of us just giving in and paying again. The room was very old fashioned and no towels or soaps were provided.

Host was kind and helped us bring our luggage from the car to the property.

Stayed in July 2023

The best part has been the ospitality. We felt like at home and supported. Very clean and nice Riad with amazing terrace for sunbathing and chill. Breakfast simple but really, really good!

Stayed in April 2023

It is very difficult to find on the first few days - there are camel signs to find it though which did help.

The staff were very friendly and so helpful. The location is brilliant - right in the heart of Marrakesh.

Stayed in March 2023

Appalling customer service from Hamza, the person in charge, who didn’t complete the check-in formalities on arrival and sent Abduraman at 11.30 pm to our room when we were fast asleep to collect the tax charges of 5€ plus our pending food bill of 14€. Please note that the room charge was already paid in full before arrival. When asked if we could pay the next day at check-out (as it is common practice in most hotels based on our traveling experience), we were rudely treated and denied our request on the grounds that there would be no staff available at 9am (which was actually not true). When asked if we could pay by card he insisted that it wasn’t possible. We asked to speak with the manager and we were aggressively verbally treated and were asked to leave the premises at midnight by Hamza if we didn’t pay right then (which we anyway never disagreed on). They also asked to keep our passports as deposit until the morning. We have never been to a such a shockingly inhospitable property in 20 years of traveling. By far, the worst customer service we have received in our lives.

Location and ground staff (cooks, cleaning staff and nightwatchman) who were very kind and helpful.

Stayed in March 2023

Everything was amazing, nothing to complain about

Thank's to Hamza that was not just an amazing host but also a friend in this days that I've sent in Marrakesh. Thank's to the girls that are working there always smily and lovely.

Stayed in January 2023

Everthing was fantastic!

Both the bedroom and bathroom were very spacious and clean, the mattress was huge and really comfortable, we loved the vibe of the spa and the service Florence gave us, she dropped us at the airport herself after preparing a coffee and some pastries at 4am!! It is definitely worth it and excellent price! The location is also great! Very near to the main square and there are camels signs to guide you and find it more easily.

Stayed in December 2022

staff not speak much English

nice interior

Stayed in November 2022

I have nothing bad to say about this place.

This riad was perfect, close to the Medina and everything you might want to see and also close to the taxi rank. the riad itself was beautiful and incredibly comfortable with great facilities. the room was spacious and clean with a large beautiful bathroom. The staff really made our stay here memorable, they were kind and accommodating and helped with anything they could. thank you all so much for such an enjoyable stay!

Stayed in October 2022

A bit confusing to find the riad but if you follow the camels its pretty easy

Abdul was the best host !

Stayed in August 2022

No negatives at all

Stayed three nights. Hamza the host was amazing and booked everything for us. Quite location near Marrakesh. Excellent food. Nothing was too much trouble for us. 10 out of 10. Highly recommended. Would definately stay here again. Thankyou

Stayed in June 2022

Incredible staff , place and location

Stayed in April 2022

There are no comments available for this review

Stayed in December 2022

There are no comments available for this review

Stayed in December 2022

There are no comments available for this review

Stayed in May 2023

There are no comments available for this review

Stayed in April 2023