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Reviews of Grand Hotel Urban This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

Tsiombikibo - Lot VE 12 Ambatovinaky Ambatonakanga, 101 Antananarivo, Madagascar

#9 of 75 hotels in Antananarivo

Guests' Choice

Review Score

Based on 89 hotel reviews

8.5

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.0

  • Location

    9.0

  • Facilities

    8.7

  • Staff

    9.1

  • Value for money

    8.7

  • Free Wifi

    8.8

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: September 8, 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    no taxi

    Restaurant, bed rooms and the rooftop

    Stayed in August 2024

  • Reviewed: August 31, 2024

    8.0
    Lovely for transiting through Tana.
    • Leisure trip
    • Travelers with friends
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    It’s quite far from the airport.

    The terrace is lovely, and the design of the hotel and rooms was lovely, but unexpected.

    Stayed in August 2024

  • Reviewed: July 26, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 2 nights

    There was noisy part the night before my flight home and I did not sleep very much.

    Good breakfast.

    Stayed in July 2024

  • Reviewed: July 21, 2024

    9.0
    Great view from the terrace in a nice city boutique hotel
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    There was an outage of water and the hotel charged us the water we needed to clean the toilet

    Great breakfast, amazing terrace, comfortable rooms, very nice staff, excellent food, roof top bar with a view

    Stayed in July 2024

  • Reviewed: July 19, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Food was excellent. Waiting staff were amazing. They were very accommodating, and really took care of me as a solo traveller.

    Stayed in July 2024

  • Reviewed: June 22, 2024

    9.0
    Wonderful
    • Business trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The rooms are small but nice and clean. And the the was the most comfortable I have slept in in weeks!

    Stayed in June 2024

  • Reviewed: May 31, 2024

    10
    Great place to stay
    • Leisure trip
    • Couple
    • Superior Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Great terrace, beautiful rooms, great service. Would definitely stay there again!

    Stayed in May 2024

  • Reviewed: May 27, 2024

    8.0
    Modern, nice taste, great food, and decent location.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    We stayed twice crossing through Tana. They had to relocate us the first time as the bathroom (piping) had a strong odor. The music in the bar area was not of an annoyance and contradicts the nice restaurant ambience … The management should moderate it

    Modern building, beginning of the sloping Tana center. Short walk to a nearby small park and market to watch local life. 5-10 minute walk to the heart of town. Restaurant had great food, juices, and great sitting area and view of sloping Tana. Staff at restaurant fantastic, check in so-so

    Stayed in April 2024

  • Reviewed: May 24, 2024

    8.0
    The best facilities during my vacation in Madagascar
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    A pool would have been nice.

    Excellent and staff were equally good.

    Stayed in May 2024

  • Reviewed: May 10, 2024

    8.0
    I enjoyed my stay. I particularly appreciate how polite the staff were.
    • Leisure trip
    • Group
    • Superior Double Room
    • Stayed 4 nights

    The food was good, and being in the town centre made the hotel convenient and easy to access.

    Stayed in April 2024

  • Reviewed: March 2, 2024

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Friendly staff and nice views

    Stayed in February 2024

  • Reviewed: November 18, 2023

    10
    5 star hotel experience here
    • Leisure trip
    • Solo traveler
    • Superior Double Room
    • Stayed 2 nights

    super friendly staff - not just one person, but everyone there. from the servers to the reception to each of the doormen. i loved it & recommend others to come. super clear facilities, great interior decor, looked very luxury, amazing views of the cityscape and hills from each window, great views from restarant, great ambiance & food choice of restaurant, could not have asked for better. also the staff went out of their way to get me on some tours to check out the lemurs. super loved it

    Stayed in November 2023

  • Reviewed: November 16, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    in the standard double room the shower flooded the whole bathroom due to the lack of curtain or other splash guard

    cleanness, bed, room design, location, good water pressure (which is rare in Madagascar)

    Stayed in November 2023

  • Reviewed: November 13, 2023

    8.0
    Almost perfect!
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    So why only an 8 on Booking.com. Well 2 reasons one was that the wi-fi in the room was pretty useless although it was fine in the hotel reception areas but not ideal when you are trying to work. The other thing was the polyester/cotton sheets which were cheap and scratchy to the skin. A hotel of this standard can surely run to 100% cotton sheets. Maybe I am getting too fussy but a good night's sleep is a thing for me!

    The outstanding feature of this boutique hotel is the customer service. Despite them struggling with my rudimentary French and me struggling with their English nothing was too much trouble. The manager kindly upgraded my room at no extra cost after some very minor confusion at check-in. Every day they provided me with fresh milk for my morning tea at no charge and they even changed some money for me on a Sunday when the banks were closed. The room was very nice. All white and minimalist design. Very hot water and good water pressure and nice thick towels. Air con was quiet and efficient. I ate a couple of very passable meals in the restaurant which was not expensive. The terraces were comfortable and cleaning was to a good standard.

    Stayed in November 2023

  • Reviewed: October 31, 2023

    10
    Hard working
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    I love the staff, all of them are hard-working, good people.

    Stayed in October 2023

  • Reviewed: October 2, 2023

    10
    Incredible staff
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very very loud on the first floor facing the street. It’s on a big hill so the cars really have to accelerate. Ear plugs are a must or sleeping will be tough. Didn’t love how the lunch buffet was out for hours on end. The flies on the seafood salad weren’t exceptionally appetizing.

    The staff was amazing. When my airline company suddenly pushed my flight by 11hrs they helped me contact the airline company and also allowed me late check out. Clean, comfortable room. Comfy bed and pillows. Lovely bathroom.

    Stayed in October 2023

  • Reviewed: August 23, 2023

    10
    A very nice hotel to stay in Tana when in town
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night

    This hotel is wonderful for the comfort and luxury offered at the price point. Room is spacious with large bath and shower, AC, and the hotel is in a quiet location of the center. It is next door to Le Petit Verdot for a wonderful meal with amazing lunch value menu du jour and nearby a great ice cream shop. Staff is professional and courteous. I would stay here anytime.

    Stayed in July 2023

  • Reviewed: June 24, 2023

    10
    Fantastic location, outside terraces with great views and a really good restaurant
    • Leisure trip
    • Solo traveler
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I would maybe exchange the pillows. :) But still it was 10/10 experience for me.

    The location of the hotel is perfect - halfway between Upper City and Lower City. Walkable distances. The staff is super friendly, professional and polite. Very, very nice. The restaurant is really good. I had 2 dinners there and both were delicious and reasonably priced. The restaurant got busy on Friday evening but that is no surprise to me. The terrace on the entrance floor and the roof terrace are just fantastic. You can have a drink and enjoy wonderful panorama of the city. The internet connection is fast and reliable both in the room and in the common areas.

    Stayed in June 2023

  • Reviewed: May 8, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Room a little too tight.

    The view from the terrace.

    Stayed in May 2023

  • Reviewed: February 1, 2023

    10
    wonderful
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    perfect hotel in Tana -- walk up to Queen's Palace 🤗

    Stayed in February 2023

  • Reviewed: January 30, 2023

    10
    Exceptional
    • Leisure trip
    • Travelers with friends
    • Superior Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    the environment at the neighborhood

    the style of the interior design and the food at the restaurant of the hotel

    Stayed in January 2023

  • Reviewed: January 24, 2023

    10
    great hotel
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    very comfortable room, good restaurant, helpful friendly staff, great location

    Stayed in January 2023

  • Reviewed: January 14, 2023

    8.0
    Very Good
    • Business trip
    • Solo traveler
    • Standard Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    clean,well located,friendly staff

    Stayed in January 2023

  • Reviewed: November 24, 2022

    7.0
    Lovely hotel , well situated , will recommend to others but please sort out your wifi !!
    • Business trip
    • Solo traveler
    • Standard Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Wifi reception non existent in my room which made it very difficult working in my room . Wifi in public area also not so great so in the end went down to Hotel Corbyn to get better wifi. Staff not that knowledgeable with where to eat nearby . Did not recommend Le petit Verdot nearby . Someone else told me about it and zi ended up going twice !

    Food great , interiors lovely , location good

    Stayed in November 2022

Showing 1 - 25

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