Avenida Paseo de la Victoria 3781, 32543 Ciudad Juárez, Mexico
#13 of 25 hotels in Ciudad Juárez
Guests' ChoiceBased on 523 hotel reviews
8.3Cleanliness
8.4
Comfort
8.3
Location
9.4
Facilities
8.2
Staff
8.6
Value for money
7.8
Free WiFi
7.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 4, 2024
Laura
United States of AmericaIt’s safe to say the staff was awesome.
Good place to stay and safe and it was a walking distance to the consul.
Stayed in April 2024
Reviewed: April 1, 2024
Ma
MexicoToo noisy. Beds are uncomfortable, mattresses are hard. Towels are very old.
Across from El Consulado de Juarez, close to mall and many nice restaurants. Take the tour, it’s very cultural and enriching.
Stayed in March 2024
Reviewed: March 18, 2024
Carlos
United States of AmericaStaff, clean, location
Stayed in March 2024
Reviewed: March 9, 2024
Enedina
United States of AmericaMore space in the breakfast dinning area.
Breakfast was ok, but it can be better. Location was perfect.
Stayed in March 2024
Reviewed: February 17, 2024
Nieblas
United States of AmericaPillows.
Staff was very friendly!
Stayed in February 2024
Reviewed: November 22, 2023
Remedios
United States of AmericaBreakfast is the same every morning. They need to add variety for the main dish and other options for milk. Front desk needs to be more friendly, specially the evening/night staff. Wifi signal is poor. Rooms are too small.
Distance. Convenient location in front of US Consulate.
Stayed in November 2023
Reviewed: November 18, 2023
Arcega
United States of AmericaI wish there was more ventilation
Stayed in October 2023
Reviewed: November 4, 2023
Fernando
United States of AmericaThe bed was too firm. The shower head was not working properly.
The convenience of the location.
Stayed in November 2023
Reviewed: November 1, 2023
Roxana
MexicoSmall
Staff
Stayed in September 2023
Reviewed: October 11, 2023
Anthony
United States of AmericaNight receptionist had horrible customer service , other than that the stay was great
It was comfortable & room service was great , always very attentive
Stayed in October 2023
Reviewed: September 16, 2023
Guest
United States of AmericaOne major thing I didn’t like and it’s a personal preference is the Bed was too hard. Did not sleep too well due to this issue.
The staff is wonderful. The kindest most helpful staff you can meet. So impressive. So close to the Consulate…very convenient. Very good , fresh complimentary breakfast daily.
Stayed in September 2023
Reviewed: August 25, 2023
Gonzalez
United States of AmericaI had to pay extra for laundry and the room didn’t have iron , not a little refrigerator for drinks, I had to go get ice
Great location, security
Stayed in August 2023
Reviewed: August 22, 2023
Matilde
United States of AmericaCleanliness The location had a dirty smell Need more attention on that aspect of the place. Rooms had a dirty smell need more Cleanliness.
Buffet was ok .
Stayed in July 2023
Reviewed: August 12, 2023
Andres
MexicoThe beds and A/C in our bedroom.
Location and treatment from the staff.
Stayed in August 2023
Reviewed: August 3, 2023
Sanchez
United States of Americaoverall it everything was good, just the spaces are small and it was crowded the beds are small not very comfortable.
I love the location and the breakfast it was really good
Stayed in August 2023
Reviewed: July 12, 2023
Ismael
United States of AmericaNo microwave or mini fridge
Location
Stayed in July 2023
Reviewed: July 5, 2023
Christine
United States of AmericaThe beds could have been more comfortable.
The environment was clean, safe, and friendly.
Stayed in July 2023
Reviewed: June 19, 2023
Montserrat
United States of AmericaFront desk staff needs to be more friendly
Breakfast was great as well as location for visa work
Stayed in June 2023
Reviewed: June 14, 2023
Alva
United States of Americathe mattress
the location and staff
Stayed in June 2023
Reviewed: May 14, 2023
Dora
MexicoThe rooms are small but thats why its called Junior. The only thing I didnt like was the laundry service. I put my clothes in the dryer 2 times & it didn't dry. The lady at the front desk said I could only put 10 pieces of clothing so I did. when I told her it wasnt drying she said thats because you probably put more than 10 pieces of clothing.
Its the closest hotel to the american conulate
Stayed in May 2023
Reviewed: May 11, 2023
Vogeler
United States of AmericaGood..
Stayed in May 2023
Reviewed: April 21, 2023
Jose
United States of Americahotel needs better shampoo
I didn’t like the restroom
Stayed in April 2023
Reviewed: March 26, 2023
Antonia
United States of AmericaI think that the bathrooms need fans
location
Stayed in February 2023
Reviewed: March 22, 2023
Alejandra
MexicoN/A
clean and location
Stayed in March 2023
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