The breakfast was not as expected, very limited choices and food quantity with paid extras. Toilet in the room clogging every now and then, lack of toilet brush. No chair in the room. Spa sessions with extra costs and European prices. Very low lights in the room and lack of accessible electric plugs.

The staff was very friendly and always available, giving us the best tips and suggestions. The pool and the decorations of the facility. Free drinking water that you could refill every time.

Stayed in June 2026

They didn’t have phone incase you needed anything you had to go downstairs to the reception to talk or inform

Loved the vibe of the hotel and amazing location

Stayed in April 2026

Only one thing (which really lets the place down): on check in I paid my room but was charged in Pesos (all their prices are quoted in US Dollars) but at a very disadvantageous rate from USD. They apply a “house FX rate” which effectively bumped up the confirmed rate in USD by another $11 - not huge but the principle is offensive. Charge my card in USD if you quote in USD, or else quote your rates in MEX and charge in MEX!

Classy renovation w great a/c in a cosy green setting. My room was an enormous suite done in a contemporary classic style w own private terrace and huge bathroom w walk in glass monsoon shower. Breakfast is simple and stylish. Pool is tiny but designed like an open cenote and a great area to chill with your tunes or a book. Beach towels provided in room. Location pleased me a lot - far from hotel zone (15 min bus to beach 🤷‍♂️) but heart of old Cancun w dozens of diverse restaurants and coffee shops within ten minutes walk. Very safe area even only 10 mins from bus station.

Stayed in April 2026

The room was humid and not comfortable, very noisy all night long

The staff

Stayed in April 2026

The only thing that needs to be improved is the flushing system.

Very nice staff, we left the suitcases for a couple of hours after the check out. The room was very big and beautiful with a nice terrace.

Stayed in March 2026

- sink was leaking in our room but nothing crazy - safe ran out of battery but they sent someone to fix it asap.

What we liked: (we only stayed for 1 night stopover) - the hotel feels like a little oasis - the pool - facilities but we didn’t get a chance to use (include a remote work space and an oyster bar!) - nice staff - tv set up (Netflix, YouTube etc) - spacious room

Stayed in March 2026

Washrooms need to be updated a bit. They were clean but could use some TLC. You have to walk up the stairs to get to your room, but we needed the exercise. The stairs are tight, so it could be a challenge for elderly people. Some noise at night from the restaurant next door, but it's jazz-type music, which we liked.

Breakfast was great at this location, they had something different every morning. If your looking for big portions and meat you may not like it as much. very nice back area to hang out and get away from the crowded streets.

Stayed in March 2026

Very sprawling...didn't feel as secure as some places in downtown cancun.

Quiet neighbourhood and near ADO station.

Stayed in February 2026

The check-in seemed to be complicated and took time. Full breakfast offered but the coffee was strange and undrinkable.

Comfnortsble room, very pleasant staff.

Stayed in February 2026

Location! Great restaurant near by

Stayed in February 2026

The bedroom had a noticeable odor that felt a bit old and musty, similar to a basement. On a positive note, it was great to have both a Mexican restaurant and an oyster bar on site. While the food itself was okay, the service was excellent and the restaurant staff really stood out.

The staff were very friendly and helpful. The boutique-style decor is unique and creates a cozy, welcoming atmosphere.

Stayed in February 2026

The room was clean and spacious but old fashioned and in need of reading/bedside lights other touches to make it more comfortable.

Friendly helpful team, really nice location, on site restaurants and coffee shop

Stayed in January 2026

The only downfall for us is that there are no mirrors in the rooms. There is only one mirror in the bathroom which will steam up when showering so makes it difficult to get ready especially if there are two of you sharing a room. The shower is a rainfall shower with good pressure but for confidence a hand held shower would be ideal. The toilet when you flushed it in our room tended to leave a bad smell. It would go away overtime but at times a bit unbearable.

The property is very beautiful and in touch with nature with so many of plants around. The decor is calming and beautiful. The staff were very friendly and attentive, always there to support with a smile. The location was great. Walking distance from so many amazing restaurants, coffee shops supermarkets etc. The room was very spacious offering so much comfort. The bed was massive also.

Stayed in January 2026

Nice surroundings and comfy room. Best breakfast we had during our stay.

Stayed in January 2026

The bar staff and check in staff were lovely. Didn't meet housekeeping but they were on top of everything. Great place, quirky and much nicer than a boring hotel.

Stayed in January 2026

As mentioned above

The staff were nice the lighting in our room needed to jve bigger bulbs. Some bulbs were missing bulbs very dark in room.not much breakfast options for free breakfast included with room stay.alao were weren't able to gave tequila one night. Pool was cold, ran out cheese, tea as well. However location was great, with a few changes like we mentioned it's good value.

Stayed in January 2026

The beside lights didn't work.

Very cute, clean and well located hotel. Good breakfast. Nice pool to cool down.

Stayed in December 2025

My room was super humid, not the nicest smell, I understand the environment and everything, but in other spaces around Mexico I slept, this was never a problem. I also arrived fairly late due to my flight being late and I was waiting almost half an hour for the receptionist, which is not the nicest, when you arrive past midnight and you want to sleep.

Nice place to bridge the trip. Fairly good location, clean rooms. Friendly staff. Charming place, with lots of facilities.

Stayed in December 2025

Room lighting was a little dull when trying to work. The request not to "introduce " alcohol to the hotel particularly as they sold it. Never had that before. Maybe you could get drunk but only if you bought it from them!

Great to bridge the gap between Huatulco and Isla Mujeres. Unique experience

Stayed in November 2025

it was just amazing with the Staff support and the nice rooms, the food, the location. I had a really good time and didn´t miss any. If you asked for help, you got it on point. The location is amazing if you planning a sightseeing in the city center. Also the central Bus stop is next to you. Thanks for the amazing place and people who working everyday for us - THANKS.

Stayed in October 2025

There were some red stains in the pool. Looked unpleasant. No charging outlet near the bed neither chair to seat if in need to use the phone while it’s charging.

It’s a decent hotel with professional staff

Stayed in October 2025

It was tip central - everyone wanted to be tipped. Bit of a shock after just arriving. Worse in Cancun than elsewhere in Mexico

Great hotel - very stylish and great facilities. a boutique hotel.

Stayed in September 2025

The room was clean and spacious and we liked the boho feeling and the vibe of the hotel. We also loved the breakfast

Stayed in September 2025

Very few amenities in the room and hotel grounds

cleanses and nice atmosphere

Stayed in September 2025