Hotel Mariano Escobedo 756 Colonia Anzures, 11590 Mexico City, Mexico
#43 of 542 hotels in Mexico City
Guests' ChoiceBased on 481 hotel reviews
9.0Cleanliness
9.4
Comfort
9.4
Location
9.4
Facilities
9.1
Staff
9.3
Value for money
8.7
Free WiFi
8.6
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We are currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 3 April 2024
Karen
United StatesNothing comes to mind.
The location was wonderful, the room was comfortable and clean, and we enjoyed the breakfast. The staff was also very kind and helpful.
Stayed in February 2024
Reviewed: 31 March 2024
Franziska
United StatesMy pyjamas went missing and the staff did not make the most urgent effort to solve the problem. They found it by the end of the night (the cleaning staff must have taken it by mistake) but there was no real apology. It could have been handled better!
Room was very large and a nice view (I imagine even nicer on the higher floors). We received a free welcome drink as well which was nice.
Stayed in March 2024
Reviewed: 31 March 2024
Christopher
GermanyThe hotel has no outdoor spaces or open-air bars. That said, you do not need to walk far to find one.
Location, good-sized and very comfortable room, excellent view over Chapultepec, proximity to Reforma, Polanco and Roma Nte. The breakfast was also excellent. Compact hotel with good mix of guests (i.e. not just tourists). Very safe area. Fantastic value overall.
Stayed in March 2024
Reviewed: 24 March 2024
Mariusz
PolandAll was ok
Good location, clean, nice stuff
Stayed in March 2024
Reviewed: 16 March 2024
Roni
IsraelCouldn't find a hair dryer in the room
Very spacious and comfortable room, nice amenities, helpful staff
Stayed in March 2024
Reviewed: 16 March 2024
Paul
United StatesNo swimming pool, mostly a business hotel (and I wasn’t on business), overpriced breakfast, strict limits in the room on bottled water and nespresso without being charged, no regular coffee in the room.
Great location in Chapultepec, helpful staff, clean.
Stayed in March 2024
Reviewed: 12 March 2024
Dan
United StatesThis is not specific to the hotel, rather the location which is not very walkable. We found ourselves walking on busy streets to simply go to restaurants.
Beautiful hotel. Very comfortable beds. Nice shower and amenities. Good wifi.
Stayed in March 2024
Reviewed: 6 March 2024
Katherine
Dominican RepublicLocation, room
Stayed in March 2024
Reviewed: 24 February 2024
James
United StatesThe entire staff was exceptionally friendly, helpful, and attentive.
Stayed in February 2024
Reviewed: 21 February 2024
Julia
United StatesThe waiters who served breakfast were generally very unfriendly and provided poor service (with the exception of two young boys who served on the first and last day). The others were almost rude, and you had to be very attentive to get coffee served or ask countless times to get things brought to you.
The rooms and the view. The cleaning staff 👍
Stayed in February 2024
Reviewed: 18 February 2024
Zain
United KingdomAs close to five stars without being a five star condition prior
Staff make it akin to 5 stars. Breakfast was good Room with park view is must
Stayed in January 2024
Reviewed: 13 February 2024
Lisiane
United StatesAmmenities are amazing, room super clean, people are nice and kind. In a very good area and easy access to all other neighborhoods to visit in MX city
Stayed in February 2024
Reviewed: 10 February 2024
John
United StatesCouple things I didn’t like were I had to leave early and I could not get my money back for the days I wasn’t there. Other than that the only thing that I didn’t like was the shower opened inward instead of outward so you would get water all over the bathroom floor getting in and then the overhead showerhead I’m not necessarily a fan of have a showerhead that comes out of the wall just so I can Angle it how I like it
The people were nice many spoke English, which is good for me because I don’t speak Spanish. The whole hotel was clean. It was modern. I had a nice nice view. The restaurant was excellent as was the bar and the Jim had an incredible view.!
Stayed in February 2024
Reviewed: 9 February 2024
Mariana
MexicoNo sound isolation, I could clearly hear my neighbor and his family talking, watching tv, etc. Including I woke up one night when they arrived around 3AM.
Very clean room, comfortable beds.
Stayed in January 2024
Reviewed: 8 February 2024
Cheryl
United StatesThe breakfast was exactly the same every day, no variety. And while the fruit selection inlcuded some tropical varieties, overall the breakfast lacked any local cuisine. Most of the activities and dining we did were in Roma and Condesa, rather than nearby.
The beds were amazingly comfortable! We had a park view room, which was nice and spacious. Every staff person we encountered was friendly and cheerful. The shower was lovely. We appreciated the included breakfast, which had a lot of options. And the location next to the park was convenient; we enjoyed using the bike share station around the corner.
Stayed in February 2024
Reviewed: 4 February 2024
Marianna
NorwayCan’t say anything negative
Amazing view, great location and friendly staff. They provide with quality products and cosmetics. Fully satisfied with service had a great stay
Stayed in February 2024
Reviewed: 29 January 2024
Christine
United StatesWhile there are two local restaurants and a small coffee shop nearby, you need to take an Uber or taxi for find good dining alternatives. But transport is very inexpensive and easily found.
Excellent hotel. The large, beautifully furnished suite on the premium 14th floor had a huge, curved, floor-to-ceiling window with a spectacular view overlooking Chapultepec Park and castle (and sunset each night). The bed was very comfortable and the bed linens were of high quality. The bathroom was lovely and included two large sinks and an enclosed, walk-in shower. There were also two separate toilet rooms (one near the living room area, the other off the large bathroom.) A table near the elevators on the floor offered free water bottles, tea, coffee, apples (and cookies in the morning). Service was friendly and quick. The hotel was conveniently located - within walking distance of serveral museums in the park and a quick Uber ride to the historic center. The photos on the hotel's website are accurate. Overall a wonderful experience and we would happily stay there again.
Stayed in January 2024
Reviewed: 28 January 2024
Carlos
United StatesNothing
Amazing location, facilities and staff!
Stayed in January 2024
Reviewed: 28 January 2024
Pelayo
SpainLocalization y gimnasio
Stayed in January 2024
Reviewed: 19 January 2024
Miro
Germany- room service toke much to long to bring the food!!
- Location and area - the small and clean gym - Edgar, the concierge, was amazing when I needed help getting my passport from a different hotel in another city. He worked really hard and was very smart in solving a tough problem with the other hotel. Edgar was super helpful and took care of everything quickly and smoothly. He knew exactly what to do and made sure I was happy with everything. I'm so thankful for his help and I would tell anyone who needs a great concierge to go to him. - David was also very accommodating in other topics. The rest of the staff also seem to be very focused and well trained to ensure good service
Stayed in December 2023
Reviewed: 17 January 2024
Regina
United Statesnothing
The staff, concierge, front desk were very helpful especially David. Always plenty of bottled water for the guests.
Stayed in January 2024
Reviewed: 16 January 2024
Neeta
United StatesWhen we checked in on Dec 30th they couldn't give us an upper floor room so put us in on the 1st floor. We were able to move into an upper floor room only after Jan 1st. Eventually they gave us a 15th floor room with a great view. However, there was a permanent cloudy patch on the window that partially obstructed our view.
The Fiesta Club on the 16th floor was great - good food and views but the staff in that restaurant was slow and overwhelmed at times. They had only 2 people serving the whole room and they couldn't keep up at times.
Stayed in January 2024
Reviewed: 14 January 2024
Natalia
United StatesNothing
Big and comfortable room, quiet and well equipped. We had a room on the 9th floor with a great view on park and castle. Staff were very nice. Haven’t tried breakfast or gym, nothing to say about them. Location is great for those who want to see a lot of the city - the hotel is conveniently located between Polanco, Roma and across the park.
Stayed in January 2024
Reviewed: 14 January 2024
Carlos
United StatesNice room. Good location.
Stayed in November 2023
Matrei am Brenner, Austria
Chia, Italy
Maryland Heights, USA
Búzios, Brazil
Amed, Indonesia
Cotignac, France
Pistoia, Italy
Castelfidardo, Italy
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content