Fray Antonio de Segovia 15, 47000 San Juan de los Lagos, Mexico
#8 of 31 hotels in San Juan de los Lagos
Guests' ChoiceBased on 10 hotel reviews
8.7Cleanliness
8.5
Comfort
8.3
Location
9.5
Facilities
8.3
Staff
9.1
Value for money
8.7
Free WiFi
7.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content
Showing 1 - 10
Reviewed: October 10, 2023
Cindy
United States of AmericaTo much noise people coming in And out (Late at night). Beds were not to comfy.
Stayed in October 2023
Reviewed: July 27, 2023
Veronica
MexicoCleaning
The location
Stayed in July 2023
Reviewed: July 19, 2021
Justin
United States of AmericaSomeone kept entering my room and in the bathroom ceiling I had seen someone in there and left immediately after I seen the person
Nothing much the church was under construction but the area it is in is close to all the shopping centers
Stayed in July 2021
Reviewed: August 8, 2023
Anonymous
United States of AmericaThere were no frills, no refrigerator, nowhere to cook or eat. The bed linens were worn out & fitted sheet couldn’t be fitted on account of how worn out it was. The blankets were also worn out, and the pillows as well which made them uncomfortable. The towels were very old and ragged needed replacing but all are the same. It seemed to me that the cleaning is not so good, or perhaps they have different standards. The doorknobs could use some cleaning, the room needed dusting. It’s also advertised with AC, well my room did NOT have AC. I didn’t complain about it until I was leaving. The front desk said that the owner decided not to put AC’s in the units with a balcony. I wish I had known that because I would prefer the AC. Lastly, there was construction across the street. Every day starting at 6:00 am starts the loud noise ALL DAY LONG. It made it difficult to concentrate, relax or think and have a conversation. Glad it’s over!!!
The architecture of the building, the balcony and shower stall.
Stayed in May 2023
Reviewed: December 18, 2023
Irma
MexicoThere are no comments available for this review
Stayed in November 2023
Reviewed: December 1, 2023
Sinuhé
MexicoThere are no comments available for this review
Stayed in November 2023
Reviewed: July 23, 2023
Jorge
MexicoThere are no comments available for this review
Stayed in July 2023
Reviewed: July 25, 2022
Cavazos
United States of AmericaThere are no comments available for this review
Stayed in July 2022
Reviewed: November 9, 2023
Hernandez
United States of AmericaThere are no comments available for this review
Stayed in November 2023
Showing 1 - 10
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content