Antonio Dovali Jaime, 70, 01219 Mexico City, Mexico
#117 of 541 hotels in Mexico City
Guests' ChoiceBased on 87 hotel reviews
8.7Cleanliness
9.3
Comfort
9.2
Location
9.1
Facilities
8.8
Staff
9.1
Value for money
8.5
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 2, 2024
Nitzan
IsraelA little pricey in comparison to similar hotels in the area
Beautiful hotel in a great location. The facilities are all well maintained and the food is great. This is our third time here and we will definitely be back.
Stayed in April 2024
Reviewed: April 8, 2024
Arturo
MexicoIt was clean and welcoming.
The hospitality was good
Stayed in April 2024
Reviewed: December 17, 2023
Exner
Mexicowould have been better if my suite had a couch for sleeping in stead of the terrible uncomfortale futon/couch.
concierge were amazing
Stayed in November 2023
Reviewed: September 18, 2023
Bruno
MexicoIt will be great if we could have someone to prepare eggs, omellets, etc at the breakfast
Stayed in September 2023
Reviewed: June 23, 2023
Sergio
MexicoIt’s fine
The location
Stayed in May 2023
Reviewed: June 8, 2023
Mark-edward
United States of AmericaThe pool was nice but chilly.
The staff was very attentive and accommodating. We love the room and the location. Awesome shower and great bedding.
Stayed in March 2023
Reviewed: June 3, 2023
Jorge
MexicoStaff at front desk is very slow
Size and quiet of room
Stayed in May 2023
Reviewed: May 21, 2023
Ken
BelgiumNothing
Very clean, excellent service
Stayed in May 2023
Reviewed: May 1, 2023
Philippa
AustraliaThe small warm pool was very dirty. Desperately needed a clean as water was murky/cloudy with visible floaties.
The rooms are lovely, very quiet, comfy beds. The breakfast buffet was also great. Staff very friendly.
Stayed in April 2023
Reviewed: April 16, 2023
Alessandro
MexicoWifi
Stayed in April 2023
Reviewed: March 23, 2023
Matilde
Netherlandsno toiletries
bed, size of the room
Stayed in March 2023
Reviewed: October 17, 2022
Federico
Italygood but a little bit old fashion. No spa.
very nice location and service
Stayed in October 2022
Reviewed: September 24, 2022
Nitzan
IsraelWe had constant issue with the water (either there was a shortage for many hours or the water came out very hot or very cold), which made it a bit uncomfortable for us. The cleaning service was very slow. Parking arrangement is inefficient and tiring.
Nice hotel in a good location right above the Samara shopping center. The pool is pretty (even though it was too cold for a swim), the 24/7 gym is a great addition and the breakfast which was already included in the room rate was good. Reception staff was friendly and helpful most of the time.
Stayed in September 2022
Reviewed: September 10, 2022
Yonit
United States of Americavery modern and beautiful. breakfast was great, really amazing chilaquiles
Stayed in September 2022
Reviewed: May 30, 2022
Ohad
IsraelGreat location, Executive lounge, Very Clean,.
Stayed in May 2022
Reviewed: December 27, 2021
Jasmine
United KingdomPool was closed for maintenance but they still let us sunbathe so not too bad either!
Staff were excellent and so helpful
Stayed in December 2021
Reviewed: November 28, 2021
Delia
United States of Americalocation
cleanest, professional
Stayed in November 2021
Reviewed: July 16, 2021
Erick
MexicoEverything is great
The attention, food and rooms are excellent
Stayed in July 2021
Reviewed: March 21, 2024
Mila
MexicoThey overcharged my card and didn’t take responsibility on the return
Stayed in December 2023
Reviewed: November 19, 2023
Helio
BrazilIt is not 100% included. The hotel should have explained before booking what is included and what is not.
The swimming pool complex, dolphin tour and the restaurants
Stayed in October 2023
Reviewed: April 24, 2023
Toni
Australiainflexible with refund options when we were unable to stay one night. we gave plenary of notice.
nice clean
Stayed in March 2023
Reviewed: March 19, 2023
Jose
United States of Americathe shower was horrible, no pressure and no way to have the water at a mid temperature, since the first day I complained at the front desk about it and they did not do anything about it. also the tv was not working properly and the toiletries were almost empty.
Stayed in March 2023
Reviewed: March 4, 2023
Luisa
MexicoPool was incredibly cold, so was the jacuzzi. We were told by maintenance crew that the water heater wasn’t working.
modern and clean
Stayed in March 2023
Reviewed: February 19, 2023
Bigao
United Kingdomthe quality of food, definitely something they need to improve.
the staff were super kind and helpful, the location was very good with a small mall just at the bottom of the hotel. the gym is open 24/7 also very good .
Stayed in February 2023
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