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Reviews of Hotel Santa Paula

Calle de la Veracruz No. 15-A Col. Centro, 40200 Taxco de Alarcón, Mexico

#2 of 32 hotels in Taxco de Alarcón

Guests' Choice

Review Score

Based on 58 hotel reviews

9.3

Score breakdown

  • Cleanliness

    9.5

  • Comfort

    9.5

  • Location

    9.7

  • Facilities

    9.4

  • Staff

    9.6

  • Value for money

    9.1

  • Free Wifi

    8.5

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: August 25, 2025

    9.0
    Lovely and amazing stay. Very friendly staff!
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No breakfast included…

    Lovely for a weekend getaway…

    Stayed in August 2025

  • Reviewed: March 30, 2025

    9.0
    Wonderful
    • Leisure trip
    • Solo traveler
    • Small Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The food at the restaurant was average or below

    Stayed in March 2025

  • Reviewed: February 4, 2025

    10
    The staff was excellent, very friendly, and easy to collaborate with.
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The small double room with a king bed was compact.

    The property is charming, has a lot of character, and is maintained in excellent condition..

    Stayed in February 2025

  • Reviewed: January 5, 2025

    8.0
    Lovely place to stay
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The room was smaller than I expected, and had no window.

    Staff were very friendly, and the location was excellent.

    Stayed in January 2025

  • Reviewed: January 5, 2025

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The rooms are a bit old

    Nice little hotel, well located

    Stayed in October 2024

  • Reviewed: November 7, 2024

    9.0
    Everything from the location to the hospitality was excellent
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    The ventilation system could be better

    The decor, location and staff were all top notch! The food at the restaurant was also great and great views from the terrace.

    Stayed in November 2024

  • Reviewed: October 14, 2024

    10
    Stunning little hotel with great views and excellent location.
    • Leisure trip
    • Group
    • Small Double Room
    • Stayed 1 night

    Nothing at all.

    Stunning little hotel with beautiful rooms, a swimming pool and excellent views from the rooftop restaurant. The. location is very good - a 5 minute walk to the main square and church.

    Stayed in October 2024

  • Reviewed: October 13, 2024

    9.0
    Very very nice and close to main atractions.
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The room we stayed in the beds are not full double beds, so for a couple its bit tight to sleep comfortably if you use to full size or king bed. Not a dealbreaker and will stay here again.

    The hotel is very nice. Small but super. Stayed only one night would like to stay longer.

    Stayed in October 2024

  • Reviewed: October 6, 2024

    9.0
    Wonderful
    • Solo traveler
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Close to noisy streets

    Very nice and well mantained. Also nicely decorated

    Stayed in September 2024

  • Reviewed: September 30, 2024

    10
    Perfect place to stay at, great atmosphere!
    • Leisure trip
    • Couple
    • Small Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    It was peaceful and beautiful!!

    Stayed in September 2024

  • Reviewed: September 8, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 1 night

    Great location and beautiful place.

    Stayed in July 2024

  • Reviewed: August 15, 2024

    9.0
    Lovely place and lovely people.
    • Leisure trip
    • Solo traveler
    • Double Room
    • Stayed 3 nights

    My room was on the street and there was too much noise and some exhaust and early morning car and motorbike noise. Next time I would request a different location. Pool is tiny. I did not use it however. Internet service is spotty and needs to be improved. Breakfast is not available in the restaurant until 8:30 am and that is a little late and wastes some valuable time in the day. I suppose you can walk to another location if it does not upset your morning routine. Interior room lighting is not successful and could use a thoughtful review.

    A beautiful hotel. All decorations are very thoughtful and promote a sense of unity and coziness. Beds are very comfortable. Water pressure is strong—a great shower. Excellent attitude from all personnel. Hotel is romantic and a good place for that type of thing.

    Stayed in August 2024

  • Reviewed: June 5, 2024

    8.0
    Ok
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The room I got was in a viewlwless corner, even though the place was empty.

    The location was good, The place is OK. It was a pretty little hotel, but the value was not there. It's not terrible, but it is not great.

    Stayed in May 2024

  • Reviewed: June 1, 2024

    10
    Great place but needs a/c
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    No air conditioning.

    Great service and great decor. Restaurant was excellent.

    Stayed in May 2024

  • Reviewed: January 17, 2024

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    The ambiance of the hotel and the location

    Stayed in January 2024

  • Reviewed: December 25, 2023

    10
    I’d choose this beautiful hotel again for the next time.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Everything was great. I’d stay there again on a top room that is much quieter.

    Location was great. Great views and great staff. The water was hot and the room was clean. The only issue was that the room opened to the street and the street was loud with vendors and people walking by. The hotel was beautiful and I would stay there again. I enjoyed the pool with warm water and beautiful scenery.

    Stayed in December 2023

  • Reviewed: November 15, 2023

    10
    Charming hotel with great staff and central location
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights

    I have zero complaints!

    This hotel was so charming and cute, the rooms were clean and very well kept, the staff was amazing and so helpful, and the location was very central which meant that we could walk anywhere in the town really easily! In addition the little rooftop restaurant attached to the hotel was delicious and some of the best Chilaquiles I have ever had! Overall this place was great and I would highly recommend staying here!

    Stayed in November 2023

  • Reviewed: September 16, 2023

    10
    Gorgeous little hotel with fantastic restaurant.
    • Leisure trip
    • Family with young children
    • Small Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Great location, gorgeous atmosphere and generous staff.

    Stayed in September 2023

  • Reviewed: July 10, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room with Two Double Beds
    • Stayed 1 night

    Great view, wonderful pool, great staff and the restaurant is beautiful!

    Stayed in July 2023

  • Reviewed: June 7, 2023

    8.0
    A gem of a hotel
    • Leisure trip
    • Couple
    • Double Room with Two Double Beds
    • Stayed 1 night
    • Submitted from a mobile device

    We asked to change rooms as the room we were given was dark and had a number of garbage bags in front of it - all afternoon. The receptionist was fantastic and accommodated our request immediately with a beautiful room upstairs with a balcony. The rooms get extremely hot in the summer and a fan didn’t do a lot to cool us down.

    The staff were wonderful, so accommodating and helpful. We had a beautiful breakfast and the service was great. The location was perfect and our room was immaculate after we changed from our original allocation.

    Stayed in May 2023

  • Reviewed: December 10, 2022

    10
    super cute hotel
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    great location, amazing room, cute swimming pool, amazing staff! Paulina is the best receptionist for sure! it’s really calm and beautiful hotel. Value for money at its best.

    Stayed in December 2022

  • Reviewed: November 26, 2022

    9.0
    Very quaint and colorful hotel
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    one of the locks was about to fall off

    It had a great comfy bed, great roof fan and nice view of the outside

    Stayed in October 2022

  • Reviewed: October 19, 2022

    9.0
    Lovely stay, great experience which I plan to hopefully repeat.
    • Leisure trip
    • Group
    • Double Room
    • Stayed 1 night

    The Internet/wifi was not the best, but I expected it. Hard to have video calls, do not recommend it if your sole purpose of the visit is work. The beds are not the comfiest, but decent enough to sleep in.

    The location is great, right in the middle of town (which is not too big) so it is easy to walk anywhere from there. The building itself was amazing, very pretty, and traditional. Just the views from the hotel are worth the stay. The restaurant had good food and very good prices. The staff was incredibly polite and helpful.

    Stayed in September 2022

  • Reviewed: October 19, 2022

    8.0
    good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    no restaurant expect for breakfast

    everything

    Stayed in October 2022

Showing 1 - 25

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