Quinta Avenida entre calle 8 y 10, 77710 Playa del Carmen, Mexico
#188 of 250 hotels in Playa del Carmen
Guests' ChoiceBased on 84 hotel reviews
7.1Cleanliness
7.5
Comfort
7.9
Location
9.0
Facilities
6.9
Staff
8.4
Value for money
7.7
Free Wifi
8.0
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End of dialog contentReviewed: March 15, 2025
Zoltan
United Statesthey were under construction. my room was missing a safe. they relocated to a better room. the hot water didn't work well. the shower was minimal.
very convenient to party scene.
Stayed in March 2025
Reviewed: February 21, 2025
Dalseg
United StatesGreat location and couldn't beat the value. Maybe it was low season in February so the room was only $45. Or maybe just a great price. The room had two comfy beds, balcony, mini fridge and nice bathroom.
Stayed in February 2025
Reviewed: February 4, 2025
Gabriel
United StatesGrounds and pool need upkeep and remodel
Location, the price breakfast was exceptional but not many choices. Made orders not buffet style and it’s around everything
Stayed in February 2025
Reviewed: April 27, 2024
Monica
United KingdomNot so modern facilities, no lift but they help you with luggage if they can. Unfortunately building works were happening right next to my room so it was noisy.
On the same street of all the restaurants and night life
Stayed in March 2024
Reviewed: February 25, 2024
Karen
CanadaWhen I booked just asked for a specific room and didn’t get it , however got it switch the following day. So it was inconvenient. The room was clean basic room on the new side, however got to see the room in the old section and it was larger with a little kit here, I will be booking that one when go back and very Mexican❤️Also the breakfast that was included was great at the fah restaurant. I would stay there again.
Hidden little hotel with the Fah restaurant attached right on 5 th between 8 and 10.
Stayed in February 2024
Reviewed: February 22, 2024
Carolina
AustraliaThere is a problem with the drenaje so if you leave the bathroom's door opened, the smell can spread to the room, I recommend to open the window in the bathroom, close the toilet's lit and close the bathroom's door, also keep the balcony's door opened.
The location is great. This hotel and actually city is great for people who wants to have fun and party. The music next door is on until 3am and guests have 20% discount. If you want a quiet place, go to a resort out of the 5th Avenue. The room has a nice Mexican design, beds are comfortable, very nice balcony!
Stayed in February 2024
Reviewed: February 13, 2024
Elise
United StatesFixtures in bathroom and kitchen didn’t work well or at all and overall bathrooms were kind of dirty.
Penthouse Apartment was beautiful, large and had personality.
Stayed in February 2024
Reviewed: January 19, 2024
Sara
United StatesToo loud! The blaring music went all night past 2am on some nights which made sleep impossible (the little ear plus they left in room did NOTHING! Also no microwave on property or ice both inconvenient
Good locstion
Stayed in January 2024
Reviewed: January 4, 2024
Victoria
United StatesNot enough towels , Or amenities given out . Toilets were broken .
Location
Stayed in December 2023
Reviewed: January 2, 2024
Robert
CanadaMuch better than my last visit year before. Decent room, ice cold AC
Stayed in December 2023
Reviewed: November 28, 2023
Emmanuel
FranceThe music from the bar stays loud late in the night
Nice place
Stayed in November 2023
Reviewed: November 22, 2023
Lynda
CanadaIt was very loud. There were bands playing till 1 am. They did offer ear plugs.
Right on 5th Ave. So close to the beach and all that 5th Ave has to offer
Stayed in November 2023
Reviewed: October 30, 2023
Myddhc
United Stateskitchen should have blender ready. not enough hot water.
location is champ! very effective to go anywhere from the location! beach is only less than block to the beach. the place is imperfect for Young family. not for elderly with STAIRS!!
Stayed in October 2023
Reviewed: June 22, 2023
Francisco
United StatesThe rooms are adequate but dated. Need some updates
The staff is amazingly helpful. Location is great and the pool is well kept.
Stayed in June 2023
Reviewed: May 12, 2023
Michael
United StatesThe (very friendly)staff at check in didn't speak English unfortunately. (I know it's Mexico and my responsibility to comprehend them). I was charged more than double for my stay and didn't know it. The next day another (friendly, English speaking) staff member promised a refund of the difference would be seen in my account in a couple weeks. Some beds are harder than others. The live bands at the connected restaurant are SUPER LOUD and play very late as all along 5th Ave. Maybe why they supply the included breakfast in the morning. I can sleep through muffled noise, plus I brought a speaker and played white noise which helped me. Ear plugs are included on the night stand. Lol
Great staff, beautiful scenery steps off 5th Ave. Great security gate used. Great AC, good breakfast included. Cool clean pool available. I got a great rate when I booked using Booking.com. Be sure to confirm it when checking in. First room, the bathroom was so small the shower actually sprayed on the toilet also. It was a crazy design. Staff gladly moved me. Would definitely stay there again, but only for the great rate I got. Too many options near that to settle.
Stayed in May 2023
Reviewed: May 11, 2023
Aga
PolandVeeery loud but it wasnt a problem for us at all for 2 nights. Breakfest wasnt tasty as Well as coffee..
Fantastic location. Comfortable bed.
Stayed in March 2023
Reviewed: March 21, 2023
Esteban
Argentinathe notice and the moisture on the walls
location and breakfast
Stayed in February 2023
Reviewed: March 16, 2023
Robert
CanadaRoom very dated, poor storage, cement floor full of patchy repairs, bed hard as a rock, actually made both sides of my hips feel bruised, even though they weren't. Pillows very comfortable, bed is horrible. Mirror in bathroom is useless and lost reflection ( see lobby picture) Black mold in the washroom, little to no water pressure making showers difficult At 100 Canadian dollars per night, shop around, there's better out there.
Fabulous location, great staff in the hotel and attached Fah restaurant and bar with amazing live music nightly Right on the 5th Ave strip in the middle of everything. Short walk to the beach
Stayed in March 2023
Reviewed: March 6, 2023
Ingrid
United StatesThe kitchen was stocked but perhaps not with all you need. The hardest thing about this place is it gets ALL the sound from FAH, and neighboring construction. It was super loud until 2p, especially in the upper bedroom. We had to leave a day early because we just weren't getting any sleep and had morning activities. I've stayed downstairs, first floor, and the sound was not nearly so loud.
We stayed in the apartment. Its huge. It would be a fantastic place for a family or group. Its more like a house, with 2 large bedrooms upstairs, one of which is more like an apartment of its own: 3 rooms and bathroom; another bdr downstairs with bath, plus a 3rd bath. 2 terraces, living room, big kitchen and dining room!
Stayed in January 2023
Reviewed: February 26, 2023
Oscar
Costa Ricait’s located next to a couple of bars, the noise it’s too much in the night. Also the beds were full of insects that bother us
the location and the breakfast
Stayed in February 2023
Reviewed: February 23, 2023
Richard
CanadaDislikes: Bathrooms can use updating Because of the location right on 5th Ave, it is Very noisy between 7PM -2AM as the restaurants close by play their music very loud.
Likes: Right on 5th Ave Very nice landscaping in the courtyard with pool Friendly and helpful staff Excellent choice of breakfasts menus
Stayed in February 2023
Reviewed: January 3, 2023
Burak
Germanyit was central and therefore very loud.
it was central
Stayed in December 2022
Reviewed: December 29, 2022
Paul
Mexicovery expensive for the quality of hotel/hostel 1st night we didnt have any water and unable to shower, we changed rooms and in the new room 2 days out of 5 there was no HOT water. The wifi also didnt reach as far as the 2nd room.
Location was great(if you dont mind loud music until 1am from the bar connected to the hotel) breakfast was great and waiter service was very good and with a great attitude
Stayed in December 2022
Reviewed: December 5, 2022
Tatiana
Costa RicaVery loud place.
The hotel is very well located and the breakfast is incredible. PLEASE take into account Its not possible to sleep here before 1:30 AM because the hotel is also a bar with live music.
Stayed in December 2022
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