nothing

all area is very clean

Stayed in August 2025

I was traveling with my mom and her siblings and stairs were inconvenient for them.

Picturesque, quiet, and friendly staff.

Stayed in April 2025

It was close enough to downtown to get there by walking 10 minutes even for my pregnant wife. But still far enough to avoid the noise of the cars and nightlife as we went for a romantic getaway this time.

Stayed in June 2025

nissan hospitality and very clean. We can relax in this hotel very much.

Stayed in May 2025

no dislikes

Lovely breakfast

Stayed in April 2025

Internet service is deficient. Breakfast dishes had almost no salt.

Very close to the main square. Comfortable rooms. Nice and clean building.

Stayed in April 2025

The stairs, lol. They are what helps give it the charm, but I tend toward the lazy. Also just know that the parking is offsite. They are good about telling you to give them notice when you need your vehicle. I did just this and mine was delivered exactly on time!

Adorable! All the rooms are separated by stairs or terraces. Each room had its own outdoor area. Mine had a balcony. Good location within walking distance to Centro and many sites. Staff was so helpful! Notable pride in service. The front desk even loaned me an umbrella for the unexpected May shower.

Stayed in April 2025

The breakfast was super good. Location of the hotel is 100% worth it.

Stayed in April 2025

Great people and service

Stayed in March 2025

Nothing in particular that I can think of. We had a great stay.

The property is beautiful! Also an excellent location (7min walk from the wedding we were attending). We felt well taken care of by everyone. I would 100% go back again.

Stayed in March 2025

The shower had terrible pressure. There was enough hot water so one could shower, but just barely. Also, the hotel was significantly downhill from the Principal Plaza, so it was a bit of a trek to reach some of the town's major attractions. Not a big deal, but the sidewalks being very narrow, and cobblestone, with lots of automobile traffic, made each morning's excursion more difficult.

The room was very comfortable; great king bed. The staff were exceptionally nice and helpful. The breakfasts were good, though anything beyond their offered items was an extra cost.

Stayed in February 2025

It was just a little dark inside but otherwise a lovely space throughout.

Breakfast was great - I think it would be nice to have one or two more options that is not extra charge. The staff is EXCELLENT. We asked for some kind of breakfast to be prepared for the next morning because we have to leave at 5:30 before breakfast was served and the reception person gave us some fruit, coffee and juice. Very nice!

Stayed in March 2025

Many stairs

Large room, central location

Stayed in March 2025

There was no door or divider between the two bedrooms.

Beautiful property with all the plants Great breakfast Nice common sitting area Comfortable room , bed Very nice shower Central location

Stayed in January 2025

Breakfast was not great.

Convenient location close to the center of town. We appreciated the quiet, comfortable room. We enjoyed the courtyard and the art in the common areas.

Stayed in February 2025

Excellent location as only a short distance from central churches and the action. Breakfast was excellent with fresh fruit and your choice of eggs, pancakes, toast, etc.

Stayed in February 2025

No hot water from sink. Shower acceptable. Internet spotty in room.

Breakfast was great. Good location but not enough sesting when you are also serving public as well as guests. One morning, no seats available. First time, this ever happened to me at a hotel.

Stayed in February 2025

Only minor inconveniences. Room safe was handy, but it was very small (ipad or laptop would not fit). Also an electrical upgrade is needed to add more plugs for laptops and phone chargers. Be careful moving around, there are lots of steps to trip on when moving from one room to another (surprise and uneven steps are problematic everywhere in San Miguel de Allende). No elevator, so not great for those with limited mobility. We are not in that category, but they still helped us carry our bags to room.

Nice boutique hotel. Location was fine, only 5-8 minute walk to Plaza Principal (The Jardin) and main parroqia church. Walking 10-15 minutes will get you to the Biblioteca Publica, the other key churches, Instituto Allende, Jardin Juarez, and El Chorro. Note that walking is a challenge due to very narrow sidewalks and lots of uneven pavement, cobblestones, holes in walkways, etc. The hotel is cute in that each room has a name instead of a number. From hotel's inner courtyard, there are steps up and around to each room with common / shared patios and tables and benches to relax outside. Our room (Alcotraces) and bathroom were nice (but limited counter space in bathroom--so tight for two). Room included a small couch and comfy chair. Hotel staff were very helpful and courteous, especially breakfast staff. Breakfast was included in the rate and it was very good. For a small additional charge, we could get cappuchino (vs. brewed coffee) as well as special items like tamales and french toast (highly recommended).

Stayed in February 2025

I liked everything

Within walking distance to a lot

Stayed in February 2025

Took a long time to get the water hot.

Great suite with our own private patio. Clean quaint Mexican decor. Friendly helpful staff. All filtered water. Great breakfast.

Stayed in January 2025

There was nothing to dislike about the property or staff !

The property was comfortable, clean and beautiful. The staff were friendly and welcoming!

Stayed in February 2025

Nothing, all was perfect!

Everything

Stayed in January 2025

No door separating the bedrooms. Please at least offer a screen or curtain.

Good location. The breakfast was very good. Having 2 bedrooms gave space for friends staying together.

Stayed in January 2025

Noise, I think this anywhere with the city tho

Room was a nice size and clean

Stayed in December 2024