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Reviews of Pulai Springs Resort Official This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

20Km, Jalan Pontian Lama,, 81110 Skudai, Malaysia

#16 of 50 hotels in Skudai

Guests' Choice

Review Score

Based on 1070 hotel reviews

7.7

Score breakdown

  • Cleanliness

    8.0

  • Comfort

    8.1

  • Location

    8.0

  • Facilities

    7.9

  • Staff

    8.3

  • Value for money

    8.0

  • Free WiFi

    7.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: April 15, 2024

    7.0
    Memorable as it was during Hari Raya. Overall, it was a pleasant stay.
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    The road to the hotel has multiple potholes and really needs to be repaired. There was shortage of staffs at the lobby. Everything was self service including picking up our own bags to our room.

    The breakfast was superb. There was a variety of food offered and the taste was good.

    Stayed in April 2024

  • Reviewed: April 10, 2024

    8.0
    Dont think RM10 per towel for extra is necessary since room is not cheap
    • Leisure trip
    • Family with young children
    • Three-Bedroom Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Sahur choice not much variety for 2 days almost same menu Extra towel cost RM10 :(

    Room is spacious, aircond is cold

    Stayed in April 2024

  • Reviewed: March 28, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Three-Bedroom Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Very low water pressure

    The staff are friendly.

    Stayed in March 2024

  • Reviewed: March 19, 2024

    7.0
    Well maintain place and pleasant staff
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 2 nights

    walking distance to the other pools and major facilities under renovation.

    room was well maintain and comes with few swimming pool

    Stayed in March 2024

  • Reviewed: March 14, 2024

    7.0
    Good
    • Leisure trip
    • Group
    • Three-Bedroom Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    The property a little bit run down, toilet got chocked, toilet door cracked, and the room lighting was too dim, not suitable for reading.

    It’s value for money, likes the swimming pool.

    Stayed in March 2024

  • Reviewed: March 11, 2024

    8.0
    Pulai Spring Resort Johor
    • Family with young children
    • Studio Suite
    • Stayed 1 night
    • Submitted from a mobile device

    1) No night activity. We went to the spa and sport center at 8pm and it's closed. We thought it will be open until 10pm. 2) The restaurant on the main building only open until 6pm. Last room service order is 4.30pm. 3) The small shop have limited goods and no souvenir of any kind that have the resort name or picture. 4) The view from the pool 'tak best' because there are construction going on only 100 meters from the pool. We have to smell smoke and dirt from the construction site while swimming.

    1) Our studio room is spacious for us. The bed and pillows are comfortable. 2) Bathroom is okay. 3) The pool is okay but not the view. 4) Breakfast also okay but a bit bland esp the pasta section. 5) Check in and check out is so easy and smooth. 6) The staff are great. Always greet with a smile.

    Stayed in March 2024

  • Reviewed: February 26, 2024

    9.0
    It’s amazing staying there.. Feel shoud stay at least 2 night 🥰
    • Leisure trip
    • Family with young children
    • Four-Bedroom Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The road to reach the Resort from main road quite bad in condition. Maybe because of the housing project in progress. However the holes ontw quite dangerous especially if you travel at night

    The breakfast was great..a lot of choices and delicious too

    Stayed in February 2024

  • Reviewed: February 25, 2024

    7.0
    -
    • Leisure trip
    • Family with young children
    • Three-Bedroom Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Car park - look very old

    The swimming pool

    Stayed in February 2024

  • Reviewed: February 21, 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Three-Bedroom Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    Need more maintenance

    Stayed in February 2024

  • Reviewed: February 5, 2024

    7.0
    Okay
    • Leisure trip
    • Family with young children
    • Studio Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Construction view.

    Many choices of pool.

    Stayed in February 2024

  • Reviewed: January 31, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 2 nights

    There are construction project going on around the hotel, so some of the roads can be very dark leading to the hotel. The shower drain in our room was clogged (our fault for not letting the hotel know)

    The rooms are large and cozy. The ambience around the resort is marvelous, on a golf course nestled in the forest. Very quiet and peaceful. Staff were very helpful and friendly. Would love to come here again!

    Stayed in December 2023

  • Reviewed: January 26, 2024

    8.0
    If you wanna heal, can book with them
    • Leisure trip
    • Travelers with friends
    • Deluxe Suite
    • Stayed 1 night
    • Submitted from a mobile device

    No extra activities can be found inside the resort.

    A healing spot

    Stayed in December 2023

  • Reviewed: January 13, 2024

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Three-Bedroom Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Same floor..

    Stayed in December 2023

  • Reviewed: January 9, 2024

    8.0
    Major upgrading needed
    • Leisure trip
    • Family with young children
    • Three-Bedroom Suite
    • Stayed 2 nights

    I am so sorry but the hotel should start to invest in upgrading their facilities such as toilets etc. The cleanliness of the hotel is so worrying. Since most of the furniture and items in the room are heavily made from wood, more maintenance is needed to keep them clean. The apartment sink and drawers etc are quite dirty as well. All in all, they have to upgrade and hire more people too. There was no bell boy during our stay, we have to get our own luggage trolly and bring them to our room ourselves.

    I appreciate the fast response from the facilities team in regard to any issues that we had during our stay. The hotel is a bit outdated but some of their facilities are okay.

    Stayed in December 2023

  • Reviewed: January 5, 2024

    9.0
    Satisfied
    • Business trip
    • Family with young children
    • One-Bedroom Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing

    Good

    Stayed in December 2023

  • Reviewed: December 29, 2023

    8.0
    Very nice place and some of that good and some of should be improved.
    • Leisure trip
    • Couple
    • Studio Suite
    • Stayed 2 nights
    • Submitted from a mobile device

    All activities need to paid. Some of Bicycle not good condition and not suitable for child below 12 years.

    I like the breakfast and pools.

    Stayed in December 2023

  • Reviewed: December 25, 2023

    7.0
    A good stay to relax after a busy day.
    • Leisure trip
    • Family with young children
    • Three-Bedroom Suite
    • Stayed 2 nights

    Parking spaces are limited. Bellboy services are only til 8pm. If you arrive later, you had to bring all your luggage by yourselves. But the hotel allows you to use their trolley. The elevators are small and there are only 2 of them. Yellow Flag: This is not the resort fault, but there is an ongoing construction behind the hotel (pool view) causing a bad view from the room.

    The apartment is spacious. The furnishing is excellent. Good beds, 2 big TVs. Adequate kitchen. 3 toilets are always good for families. The food for breakfast are flavorful. Variety of choices including local and continental cuisines. Swimming pool is nice and spacious.

    Stayed in November 2023

  • Reviewed: December 25, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Food not really delicious

    Environment

    Stayed in December 2023

  • Reviewed: December 23, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite
    • Stayed 1 night
    • Submitted from a mobile device

    Staff jaga towel kerek 😂

    Receptionist sangatla frenly

    Stayed in December 2023

  • Reviewed: December 18, 2023

    8.0
    good stay
    • Family with young children
    • Four-Bedroom Suite
    • Stayed 1 night
    • Submitted from a mobile device

    nearest parking space is limited

    spacious

    Stayed in November 2023

  • Reviewed: December 17, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Deluxe Suite
    • Stayed 1 night
    • Submitted from a mobile device

    We are stayed at Room 07-37 and the room was not soundproof. A lot of noise came from Room 07-36 guest and annoyed to us. Hope to improve the soundproof to ensure the guest can stay with leisure.

    Overall good place to stay if improve the room soundproof.

    Stayed in December 2023

  • Reviewed: December 14, 2023

    7.0
    Good
    • Business trip
    • Family with young children
    • Studio Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The area did not clean . Leaves everywhere. Food just ok . Room cleanliness just ok .. No discount for elderly. The unfriendly staff.

    The pool . The food . The room has no spoon or plate . The apartment has no microwave.

    Stayed in November 2023

  • Reviewed: December 2, 2023

    7.0
    Good
    • Business trip
    • Family with young children
    • Three-Bedroom Suite
    • Stayed 1 night
    • Submitted from a mobile device

    The area is not clean 😕. The room ok breakfast ok .

    Stayed in November 2023

  • Reviewed: December 1, 2023

    8.0
    good
    • Leisure trip
    • Couple
    • Deluxe Suite
    • Stayed 1 night
    • Submitted from a mobile device

    traffic jam

    na

    Stayed in November 2023

Showing 1 - 25

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