More tea / coffee in room

Location and view

Stayed in May 2024

As I was driving during our stay with Horizon, it could be better that the property offer complimentary parking instead of RM5 per entry.

The location was great as the property was located in the heart of the city center. Easy access to food, shopping and entertainment.

Stayed in May 2024

More tea and coffee

Location andf view

Stayed in May 2024

Clean and nice

Stayed in March 2024

The hotel room fixtures and fittings are all a bit bashed and there’s a lacklustre feel about it. The w.c. douche didn’t work and the safe needed new batteries.

Good location near to the night market and quay. Rooms had all the necessary facilities and amenities. Kettle, safe, ironing board, air con. Quiet outdoor pool area on 4th floor. Though limited space and only 2sunbeds.

Stayed in May 2024

Breakfast could have been better, not the place to stay if you want the beach.

Great location for exploring KK. Comfortable, quiet room. Good value dining.

Stayed in May 2024

Fridge not working when I checked into room. Stingy with toilet paper had to call housekeeping to bring more (they only bought me 1 roll). Instructions for safe wrong/not clear. Had to call maintenance to look at safe. Finally got it working. Pool only had 2 sun lounges so nowhere to lie except on edge of pool. For a 5star hotel it is unacceptable that they don't check fridge and have clearer/correct instructions on safe. Cleaning staff hopeless, they only made my bed, didn't empty rubbish bins, didn't wash coffee cups, didn't replace toilet paper. Unacceptable for category of hotel

Location. View from my deluxe room. It had a mini fridge (which didn't work so it had to be replaced) all toiletries, hairdryer, iron, well equipped gym, breakfast was excellent with alot of choice. I had 1 meal there and it was excellent.

Stayed in April 2024

the lighting is kinda dark

location is strategic

Stayed in March 2024

Ants! Its everywhere. Bathtub draining extremely slow. No secondary lock in our room. The toilet mirror light(???),the wires was exposed. Maintenance need to do more since it's an old hotel. Don't replace things with cheap stuff.(Our pipe knob was from Mr.DIY.lol)

Location! Location! Location! I was glad they started back again the buffet breakfast...though not much choices but better then the set breakfast. The room is big and very comfortable. Thought there was that old musky smell but it's worth it. Pool was nice, gym equipment very limited but if you alone, you'll get a full workout. Overall, it was a nice staycation.

Stayed in April 2024

We hang up at the door to clean room for changing towels and toilet paper is very low. But we come back, they do not change new roll paper and small towel just change one. Why? I think this is basic check.

Good location, good staffs

Stayed in April 2024

We stayed city view at 13F, great view which is better than sea view at 9F. Staffs can answer any questions friendly. Will order again if there is opportunity to visit again.

Stayed in April 2024

There was plenty on offer but the quality of the breakfast was very poor and was relatively expensive

Stayed in March 2024

not much overall was a great stay

Location near to market, handicraf market and durian street. Many shop around. All can reach in walking distance. Good Breakfast. Room is big.

Stayed in March 2024

I needed to pay the room deposit which would be reimbursed later.

Good location for walking around the city centre. Breakfast included in the room price was nice and had variety of local cuisines.

Stayed in March 2024

bathroom could be cleaner, but really those were minor things

we're accomodated on 12th floor, so the view was amazing, room was sunny and big, with all the equipment you need for few nights stay. amenities were bit older but all in good condition. Room 30m2 more than enough, there was plenty of space for our 4 luggages.

Stayed in March 2024

Shower glass door did not have any rubber stopper / seal on the bottom part hence it will hit directly the cement and have risk for glass breakage. Besides that water from shower area will flow to the toilet area and will make it slippery. Lighting on vanity bathroom mirror should be improved. In house guest need to pay for the parking fee. 🥲🥲 Otherwise, everything else is okay.

Comfortable, affordable and good place to stay.

Stayed in April 2024

Superb location and viewing! This is an old hotel but the facilities are well maintained. Good local style breakfast and friendly staff.

Stayed in April 2024

Nil

Good breakfast spread

Stayed in March 2024

Relaxing

Stayed in April 2024

Power fuse blew up by the lamp during our stay, and didn't get much of an apology. Could have injured partner.

Lovely staff, returned back three times throughout my Borneo stay. Staff we're very attentive and polite, very positive experience there. Rooms were all very good sizes and clean, and great amenities. Good gym, and decent pool

Stayed in March 2024

Room wasn't refreshed between days. Ran out of shampoo and toilet paper

Nice amenities, clean room, very friendly staff. Nicely decorated room and hotel.

Stayed in March 2024

A little dated

Nice room. Clean, modern, nice amenities. Good location

Stayed in March 2024

The breakfast is poor, no variety. The pool is not very nice.

The position is very good and the room as well.

Stayed in March 2024

Nothing..

I love the view from the room.. room is big, clean and got bathtub.. Good breakfast.. Receptionist very friendly. The hotel are very close yo Gaya Street Night Market.. 1 minute walking only.

Stayed in March 2024