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Reviews of Kupferquelle Resort

Peter John Shaanika Street, 9000 Tsumeb, Namibia

Review Score

Based on 166 hotel reviews

8.1

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.9

  • Location

    8.9

  • Facilities

    8.7

  • Staff

    8.1

  • Value for money

    8.3

  • Free WiFi

    7.1

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Showing 1 - 25

  • Reviewed: April 12, 2024

    9.0
    Good and convenient stay.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Clean, convenient, fairly priced

    Stayed in April 2024

  • Reviewed: March 13, 2024

    9.0
    No regret.definitely going back. My soul is at peace whenever I am at Kupfer resort
    • Leisure trip
    • Group
    • Standard Family Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The pool. The bathrooms are clean and the environment is peaceful. Outside kitchen for cooking for those camping , outside charging ports and so much more.

    Stayed in December 2023

  • Reviewed: March 12, 2024

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    If you could please provide enough new white towels for the rooms

    We loved our room very comfortable, spacious and well decorated. When seating on the balcony felt like you are in a safari lodge. We will definitely keep coming back and will highly recommend.

    Stayed in March 2024

  • Reviewed: March 10, 2024

    7.0
    My stay was pleasant and the place is beautiful
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights

    The cleaning staff waking up guests at around 7:30 to clean the rooms or knocking so early disturbs the resting time. The management must inform the cleaning staff which guest are booked in for longer stays and which ones check out at 10:00 and for them to do their room cleaning accordingly.

    The place is beautiful and the location is also nearby town. It's green and a nice restaurant area to relax.

    Stayed in March 2024

  • Reviewed: March 10, 2024

    8.0
    Unsatisfied with the service, especially the local customers.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The reception and how they treat their guest, this time it was horrible, rude and inconsiderate. The manager was nowhere to be found, the lady at reception was rude and gave half information. She was simply trying to get rid of us and continue sitting.

    The design and location where proper, good infrastructure overall

    Stayed in March 2024

  • Reviewed: January 19, 2024

    8.0
    It was a nice stay
    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    The receptionist, unfriendly. WiFi was not working

    Neatness

    Stayed in December 2023

  • Reviewed: January 15, 2024

    9.0
    It was great.
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 1 night

    Didn't have breakfast. Location was great. Room was great.

    Stayed in January 2024

  • Reviewed: January 6, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Breakfast at the restaurant a little too basic for the price.

    Stayed in January 2024

  • Reviewed: January 2, 2024

    9.0
    Excellent service from staff , public bathrooms nice and clean.
    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 5 nights
    • Submitted from a mobile device

    Stunning pool , very big. Might consider a pool table or table tennis for when it rains to do inside.

    Stayed in December 2023

  • Reviewed: December 30, 2023

    7.0
    Great family stay.
    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    The room had no air con remote, it was on at a rather uncomfortable temperature.

    Very nice pool, location and rooms. The kids really enjoyed the place.

    Stayed in December 2023

  • Reviewed: December 28, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The pool is too big for beginners.

    Very beautiful place. The rooms were clean and spacious

    Stayed in December 2023

  • Reviewed: December 23, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 1 night
    • Submitted from a mobile device

    The standard family room did not feature much for a family, it was rather a normal room with a second double bed. Service was inflexible, e.g. the pool can only be used until the exact checkout time. Service of the restaurant (not included in the booking, but located on the premises) was very slow.

    Very peaceful, spacious and green place. The rooms are friendly and modern. The place feels like in nature, although it's just at the edge of town.

    Stayed in December 2023

  • Reviewed: December 5, 2023

    9.0
    Lovey resort!
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are quite a FEW PROBLEMS with the STAFF, which could be easily fixed by a good manager. 1. Ever morning, around 08.00h-08.30h there is a guy with a NOISY 6wheels ATV(photo attached) that goes around the resort and WAKES UP EVERYBODY. No matter what's his job I think he cab do it after 10.00h. 2. At the restaurant reception there is a lady which is missing the front teeth. You can see her when you enter the restaurant and when you exit, and she is smiling a lot :). She can have a good where she doesn't need to interact with people until she fixes her problem. 3. The staff is not attentive and not friendly(but this happened to us in many many places in Namibia, I guess this is something they could be better at).

    The resort is amazing. The rooms are big, modern with a lovely design. The terrace is huge and the bathroom is lovely. The room is complete with everything you need. The camp site is also lovely. It has electricity, good Wi-Fi and lovely bathrooms.

    Stayed in December 2023

  • Reviewed: October 5, 2023

    9.0
    My partner and I loved the breathtaking atmosphere and the quietness.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The check in time (14h00) is too late. Atleast 12h00 would be great.

    The place is beautiful, clean and so green. We loved everything about it. The staff is so friendly and helpful. We loved the quietness. The fishpond 🥰

    Stayed in October 2023

  • Reviewed: October 4, 2023

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The linen were old

    Didn’t have breakfast. The location was perfect. Easy and quick access to town

    Stayed in September 2023

  • Reviewed: September 18, 2023

    8.0
    Very relaxing and enjoyable
    • Leisure trip
    • Family with young children
    • Standard Family Room
    • Stayed 4 nights

    When we arrived, the person at reception was not to attentive, like she was already tired or something. We had to ask for directions, where the restaurant was etc etc. She did not offer any information out of herself. She was not unfriendly though, just not very attentive

    Stayed in September 2023

  • Reviewed: September 5, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The rooms are very good

    Stayed in September 2023

  • Reviewed: August 28, 2023

    8.0
    Comfortable room, good breakfast, nice restaurant options
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 1 night

    Staff not very helpful

    Comfortable room, good breakfast, nice restaurant options

    Stayed in August 2023

  • Reviewed: August 28, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The restaurant's menu

    The rooms are excellent

    Stayed in August 2023

  • Reviewed: August 14, 2023

    8.0
    Very Good
    • Leisure trip
    • Group
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The restaurant was below standard

    The room and bathroom was fantastic

    Stayed in August 2023

  • Reviewed: August 13, 2023

    7.0
    Great location and beautiful resort! However the reservation system throughh 3rd party apps needs improvement.
    • Business trip
    • Group
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The shower had plumbing issues, causing water not to drain. Unhygienic concern. The payment system needs improvement. I was charged twice on the booking.com app and at arrival had to pay cash since my payment from App was not reflecting on their system. Quite an inconvenience!

    It’s a great location, very clean and spacious room. Beautiful view of trees and ponds from balcony.

    Stayed in August 2023

  • Reviewed: August 6, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Excellent modern standard

    Stayed in August 2023

  • Reviewed: July 12, 2023

    8.0
    The perfect stopover before the long journy to Botswana
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Nothing to dislike within that price range

    Great value for the money and a great stop on the way out of Etosha on our way to the Okavango.

    Stayed in July 2023

  • Reviewed: July 1, 2023

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Classic Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    I think they can consider including breakfast for stays more than 2 days.

    Stayed in June 2023

  • Reviewed: May 28, 2023

    8.0
    best location with a beautiful scenery
    • Leisure trip
    • Solo traveler
    • Classic Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Some of the visitors made a lot of noice when returning to the rooms; the hotel towels are way too old (need replacement), the need to clean the bathroom wall tiles properly.

    It was nice and private

    Stayed in May 2023

Showing 1 - 25

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