Toilet roll was not replenished we ran out. One towel had large hole in it. The street was really noisy till late there was a week long festival on. Painting is required in much of hotel. Cleaners only came in one day out of four

Bathroom was decent standard. Trudy who we dealt with was very friendly and helpful. Beds were comfortable

Stayed in August 2023

A bit worn doors and windows

Nice location and nice stuff

Stayed in April 2023

No parking available. You park on the street free of charge. No staff available at the reception desk.

The hotel is old but the room was renovated.

Stayed in November 2022

Dirty, most of the times there is no one at the reception. We had to request to clean our room. Coffe and tea were not loaded everyday as well as toilet paper.

The price and location for what I needed

Stayed in October 2022

location next to roundabout, windows next to the road, not smart to open the windows.

Friendliness of staff,

Stayed in August 2022

Poor room layout. Unable to watch TV comfortably. Lack of receptionist. Because of that and with doors open premises felt insecure.

Centrally located. Close to town centre

Stayed in June 2022

The only window to our room faced the patio where people smoke so we could not keep the curtains open as they were RIGHT THERE. The hotel does smell like smoke when you first walk in. It was a bit loud at night, we were there with our kids and it seemed that groups of friends stay there for the most part. we will more than likely choose a more family friendly hotel next time since there was a slight smell of a certain herbal smoke coming out of the vents in the bathroom from the room upstairs. It was not strong but you could still pick up on the smell. Overall a good stay for groups of friends or just couples.

Good location, convenient parking right outside. Both days we did not have an issue finding a spot. The breakfast and the set up was pretty good, we did it both days we were there. The room was clean, bathroom too small but we made it work. The gentleman who checked us in was very helpful and provided good customer service.

Stayed in May 2022

it wasn't clean

the staff and the room

Stayed in April 2022

No breakfast available and very nosy room. Could hear all the passing traffic.

Stayed in August 2021

Hygiene was too bad

Stayed in August 2021

it was verry noisy the whole night. lots of doors slamming.

friendly service

Stayed in May 2021

The personal was amaizing and very frendly

Stayed in April 2024

Great place in a great location close to the center, shops and local stands on the other hand, there are many lovely places to walk and relax. Comfortable room with full equipment and, most importantly, brilliant service, the owner is very nice and accommodating I heartily recommend it

Stayed in April 2024

The woman at the reception was really nice and welcoming

Stayed in March 2024

Room was a bit outdated

Very friendly staff - woman at reception was most helpful.

Stayed in March 2024

Every thing was super .

Stayed in February 2024

It was very dirty and dusty. Windows, door, almost everything is broken. Never with children. This hotel does not cost more than 30€ per night.

The Receptionists, free parking and the location.

Stayed in December 2023

Could not sleep. What can be worse than being tired after sightseeing around Haarlem and not getting more than a few hours of rest? Room no. 1 (avoid at all costs) is on the ground floor next to the main entry, and even with the window closed, you heard everything, including the constant traffic. There was a steady flow of people gathering to smoke and drink next to our room... until 4am!

The room was clean.

Stayed in August 2023

Everything was fine.

A nice room and bathroom. Comfortable beds. A very special breakfast served by a very hospitable member of staff. I would recommend this hotel tomy friends

Stayed in July 2023

The windows were secured closed and unable to open to air the room

The greeting on entry and exit was really warm and welcoming despite not arriving until 11.30pm and our est time was 10.00pm. The room was laid out very well and the shower & toilet were combined in a compact cupboard with sufficient room to spread your arms but not enough for you to want someone else using it while you shower. The bed was comfortable and the rooms was very clean and quiet. I cannot comment on the food as we ate in Amsterdam all the time but the serving area always looked clean & ttidy and the receptionists are more than willing to pick you up from or to Santpoort-Noord station. We had a great stay and would certainly recommend to anyone (in fact have recommended to sister-in-law)

Stayed in May 2023

The staff were not very welcoming. The price was too much for the standard of the hotel. The room was not up to standard and the bed was very uncomfortable.

It was a good location to the city center.

Stayed in July 2023

Management are very friendly even when I could not get a taxi he went out of his way to drop me where I wanted to go. The room that i stayed in was very clean and comfortable. Good value for money highly recommended

Stayed in June 2023

They used to clean very early so we are resting and have to stay 3 days with the room dirty.

The room was enormous and very well equipped.

Stayed in May 2023

The manager Lydia was amazing . She made us welcome and at home and really served us an amazing personalised breakfast. She really was very nice and helpful The hotel is a in a very calm neighbourhood and near to all the facilities . The rooms are quiet and in a safe neighbourhood

Stayed in May 2023