Nieuwe Binnenweg 6, Centrum, 3015 BA Rotterdam, Netherlands
#38 of 73 hotels in Rotterdam
Guests' ChoiceBased on 537 hotel reviews
8.0Cleanliness
8.3
Comfort
8.2
Location
9.1
Facilities
7.9
Staff
8.9
Value for money
8.0
Free WiFi
8.7
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 9, 2024
Plummer
United KingdomBreakfast (3 minute walk) was a strange aray of lunch items. A proper breakfast would have been preferred.
Location
Stayed in May 2024
Reviewed: April 22, 2024
Bertrand
FranceI liked the way the hotel was built, with its different levels. Plus the staff was really really nice! I won't look for another place if I'm to go back there next year.
Stayed in April 2024
Reviewed: April 21, 2024
Firat
Germanya sleeper would be nice
location, quiet, clean
Stayed in April 2024
Reviewed: April 9, 2024
Ruby
IrelandBed was two single beds
Great Location
Stayed in April 2024
Reviewed: March 28, 2024
Cw
NetherlandsStreetside can be noisy. Thin walls... Could hear neighboring visitor and everything in hallway.
Clean and at walking distance from train station and work visit. If you're a tourist: located close to museum park and bars. Staff is very friendly.
Stayed in March 2024
Reviewed: March 27, 2024
Philip
United KingdomGreat location - just a 12 mins walk from the central station. Staff were super friendly and helpful.
Stayed in March 2024
Reviewed: March 3, 2024
Laetitia
BelgiumThe room wasn’t warm as I would expect an hotel room to be in this period of time . It might the fact that my windows were widely opened when I checked in, I left the heater on all night but it wasn’t enough for me
Well located
Stayed in March 2024
Reviewed: February 23, 2024
Klara
NetherlandsThe room could have been cleaned better, there was a tissue on the ground when we came in and some spider webs in the hallway. There was some noise you could hear from upstairs, but not in a way that was disturbing.
The room was very spacious and had a nice bathtub. Comfortable bed and pillows, and a nice place to get breakfast. There was a little common place which was nice to be able to sit at, and our room view was great as well.
Stayed in February 2024
Reviewed: February 14, 2024
Kevin
Canadamotion detector light in bathroom kept turning off while i was in the shower
location, comfortable and clean. slept well
Stayed in February 2024
Reviewed: February 12, 2024
Timo
BelgiumBetter bikes Nights so noisy because of trafic
Stayed in February 2024
Reviewed: February 7, 2024
Colin
United KingdomI'm not sure the breakfast venue is the best option simply because of time and choice. It's a breakfast platter only (but delicious) and it takes forever to prepare, whether it is busy or not.
Location, friendliness, and cleanliness. Quick check out. Access to shopping and restaurants. Very comfortable bed.
Stayed in February 2024
Reviewed: February 6, 2024
Ian
United KingdomN/A
Good location, friendly staff, basic cleanliness, easy access.
Stayed in February 2024
Reviewed: January 18, 2024
Joy
NetherlandsNothing! Perfect for a night’s stay.
Location was perfect, there is a 24h self check in but there was also someone at the reception to greet and help you if needed.
Stayed in December 2023
Reviewed: December 31, 2023
Antonella
ItalyUnfortunately noisy guests staying in the room above me, could hear them screaming and laughing all night
Excellent location, comfortable room. Would stay here again
Stayed in December 2023
Reviewed: December 14, 2023
Alinadeja
GermanyThere was nothing to dislike.
I liked everything! You are immediately in the city center and the train station is only 20 meters from the hotel entry. You can get everywhere by train easily so I would definitely recommend staying at this hotel. The room was super big and we had very comfortable beds. Little fun moment though as suddenly another couple swiped their room card and stood in our room cause the reception accidentally entered the wrong number but that was resolved promptly! You could also get some coffee out of a coffee machine on the second floor if you wanted or hot cocoa. Unfortunately we couldn't try the breakfast but the hotel had recommendations ready and the other place was perfect! Overall had an amazing stay in Rotterdam :)
Stayed in October 2023
Reviewed: December 8, 2023
Shuryahu
SpainNothing
Nice property simple but nice
Stayed in December 2023
Reviewed: December 7, 2023
Andy
United KingdomCorridors smelled of cigarette smoke.
Great location, super friendly staff.
Stayed in December 2023
Reviewed: December 4, 2023
Ruth
NetherlandsThe location
Stayed in December 2023
Reviewed: December 2, 2023
Ali
SwitzerlandBreakfast being out of premises, otherwise nothing else to complain about.
I have stayed here more than once as I am regular visitor of Rotterdam. Almost always I stayed there solo, so have stayed in single & double rooms (depending upon the availability). Rooms: Rooms are clean, done properly with comfortable bed. Single bed being single not that comfortable as bigger sized one. Only once I found a single hair in the bed that I guess came from the cleaner or the person who prepared the room. I didn't take that as cleaning issue or bad service (I can only speak for myself, others may have different opinion), I just took the sheet off the bed shook it well & made the bed again to sleep. Location: Almost City Centre. Walking distance from Central Station & next to Subway (Underground). Breakfast: I always took breakfast option but this time I realised that in-house breakfast service is not available instead they out sourced it to a cafe around 50 metres away. The quality of breakfast is good but breakfast facility out of hotel is a massive negative point for me.
Stayed in November 2023
Reviewed: November 17, 2023
Karin
NetherlandsClean and comfortable
Stayed in November 2023
Reviewed: November 8, 2023
Paul
United KingdomThe staff at Hotel Emma were extremely efficient and friendly and greeted me on arrival and even checked me in earlier than normal. the room was very clean and ideal for my short stay.
Stayed in November 2023
Reviewed: November 6, 2023
Karin
NetherlandsIt had everything needed, warmly welcomed by the staff.
Stayed in November 2023
Reviewed: October 23, 2023
Božidar
SloveniaThe breakfast arrangement... when booking breakfast at the reception we weren't told they are actually serving it outside in a restaurant, which was very busy and it took way too long to be served, so we were late on the first day to our meeting and had to cancel the breakfast for later days.
Location, size of rooms, clean.
Stayed in September 2023
Reviewed: October 17, 2023
Richard
United KingdomThe drug users and dealers in the side street. 50 yards from the hotel.
Stayed in October 2023
London, UK
Winchester, USA
Palekastron, Greece
Capri, Italy
Rio de Janeiro, Brazil
Illice, Italy
Budapest, Hungary
Batumi, Georgia
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content