Nothing, it was perfect for what we wanted.

Very clean, modern and comfortable.

Stayed in August 2025

Convenient location in city Center close to all amenities. Room was larger than usual in EU and had a portable air conditioner.

Stayed in July 2025

all the basics were covered. Glad that the room had 2 fans for the summer heat. TV worked well and could watch stations from all over the Netherlands. plus English and French news channels.

Stayed in July 2025

Some noise coming from cafes outside and people returning to their rooms.

Perfect location right in the city center. Room was tidy and fit for purpose, with a comfortable bed and bathroom. Breakfast buffet was simple but nice. Staff was very friendly.

Stayed in June 2025

That there were specific hours the elevator is open. If you come to the hotel a bit late and you have to take the stairs and it is very hard after a long day and also if you are at the last level of the hotel. Also the weather started to get warm and we noticed the room had no air conditioning. We were lucky there was a ventilator, which helped a bit. Some nights there is party in the street you can hear it in your room and the clock of the church close by so cute, every hour and half hours it plays, but it can be annoying. I had no issues with it. After a few days, I got accustomed.

The location is perfect. Everything is close. Walking distance to train station.

Stayed in June 2025

A little noisy, but that is what you get when you want to be right in the main square anywhere!

Awesome location on the square with all the restaurants and bars right there. But as a result it is a little noisy. Ive stayed before so it wasnt a surprise. The new restaurant is great!

Stayed in May 2025

Nothing

Convenient

Stayed in May 2025

Perfect location in the main square, with many restaurants in the vicinity. Beautiful rooms, beautiful restaurant, delicious breakfast!

Stayed in May 2025

After check out, we had to leave the hotel (no luggage room or the possibility to stay at the reception area). This was quite inconvenient since we had to carry our luggage in the rain around the city to find another spot to wait for our train. Reception told us she would close the reception and only open again after 3 PM and we could not stay there. We asked for a recommendation, and she told us to look for a coffee place ourselves.

Comforble beds, great location (but the city center is quite small), spacious rooms and bathroom. Despite arriving after check in closed, they provided information for us to have access to our rooms.

Stayed in April 2025

A waft of sewer smell on entering the room. Small room, 407; spacious bathroom.

Friendly welcome..

Stayed in April 2025

Nice brakefast,friendly and helpful staff

Stayed in February 2025

Great location

Stayed in December 2024

The hotel is upstairs the restaurant and bar. It's really noisy, even if your room is on the upper floor.

The hotel is in the middle of the center, old town. A really good location. Room nicely furbished. You have everything you need for your stay (except coffee 😉). Stairs are bit steepy, but it's good for ecersice (or you can use an elevator as an alternative - no problem 💪).

Stayed in October 2024

Wonderful accommodation... The location of the hotel is great, which is not so far away from the Heerlen station and you have many bars, restaurants and shopping centers around.

Stayed in October 2024

At first the digital signal on the tv was regularly disturbed, but later on it was stable.

Located in lively centre with colourful fair happening on 2 squares. The hotel is entered via the second floor with breakfast location looking down on a beautiful bar: very pleasant atmosphere. Room with single bed was exactly what you need. Breakfast in the morning was extensive with lots of fresh food.

Stayed in October 2024

Low water pressure in the shower

Nice location, friendly staff, clean room

Stayed in October 2024

The stairs leading up to the elevator were quite inconvenient, was a bit of a hassle.

Looked beautiful, great location

Stayed in October 2024

No AC for the summer

The friendly staff

Stayed in July 2024

Parking

The people were very nice Breakfast was good and tasty! Check in and check out we're fast and friendly

Stayed in June 2024

The lifts were off after 8PM

The Personnel were very courteous. They were very responsive and helpful as well.

Stayed in April 2024

Windows open to an inside space, so you can't really vent your room. Room is very dark, if you drop your phone, good luck finding the light switch in the night. Noise isolation is not perfect, but they give ear plugs. During the week days, I didn't had to use them.

Stayed in the room 505 during weekdays. Convenient location, nice breakfast. Staff is pretty awesome and allow you to check-in late (key box outside the building). You can check-in online beforehand as well. Spacious bathroom!

Stayed in March 2024

It's a bit noisy at weekends but the hotel is located on the main square so to be expected.

All the rooms were modernised and much nicer than on the pictures. Great central location.

Stayed in March 2024

Entrance bell was not working

Great location

Stayed in March 2024

Too dark, room needs better lighting.

It was very clean and quite comfortable. The shower was wonderful with lots of hot water.

Stayed in February 2024