Reviews of Adventure Lodge and Motels and Tongariro Crossing Track Transport This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
21 Carroll Street, 3989 National Park, New Zealand
#9 of 24 hotels in National Park
Guests' ChoiceReview Score
Based on 585 hotel reviews
8.5Score breakdown
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Cleanliness
8.8
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Comfort
8.8
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Location
9.4
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Facilities
8.4
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Staff
9.4
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Value for money
8.7
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Free Wifi
9.1
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Reviewed: August 18, 2025
Shamshad
New Zealand3 Reviews10“Good location, very handy”- • Leisure trip
- • Family with young children
- • Studio - Disability Access
- • Stayed 1 night
Must have just one remote for TV and not 2 to confuse guest.
The young reception girl was very friendly. The TV had 2 remotes hard to operate very confusing. The elderly owner lady was helpful but not that friendly. I thank all of them for waiting for us at the reception as we arrived quite late cos we were lost initially but the lady nicely guided us to the Lodge. The room was space and very welcoming. Thanks for putting the heater on. John was very friendly & welcoming helped us to the mountain on his shuttle.
Stayed in August 2025
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Reviewed: August 17, 2025
Tessa
New Zealand11 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • One-Bedroom Family Apartment
- • Stayed 1 night
The queen beds are awful. This is the second stay and Im not sure we would stay again as the beds are just 'had it'.
We really love it here, lovely and comfortabel, clean and spacious, with good hot water and kitchenette. Spa is great.
Stayed in August 2025
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Reviewed: August 17, 2025
Juliana
Colombia4 Reviews10“Perfect accommodation”- • Leisure trip
- • Family with young children
- • Double or Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
None at all
Clean and tidy Kind and charming staff
Stayed in August 2025
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Reviewed: August 16, 2025
Sam
New Zealand10 Reviews8.0“Economical stay”- • Leisure trip
- • Family with young children
- • Budget Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Room is not very sound proof - bit noisy with thin walls
Excellent location
Stayed in July 2025
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Reviewed: August 12, 2025
Raewyn
New Zealand3 Reviews8.0“Fantastic place to stay for a family, accessible to the mountain.”- • Leisure trip
- • Family with young children
- • Family Room with Shared Bathroom
- • Stayed 3 nights
- • Submitted from a mobile device
Kitchen a bit small with minimal space for eating. Would be great if outside eating area was warm to allow more eating space. Kitchen is clean and well equipped.
Warm, cosy, friendly and thoughtful staff. Loved the fire.
Stayed in August 2025
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Reviewed: August 4, 2025
Duncan
Canada24 Reviews9.0“Great place to stay for a vacation in the mountains!”- • Leisure trip
- • Travelers with friends
- • Economy Twin Room with Shared Bathroom
- • Stayed 1 night
- • Submitted from a mobile device
Nothing.
Very cozy, the common room was a great place to relax with a fireplace, books, and comfy couches.
Stayed in August 2025
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Reviewed: August 1, 2025
Agustin
New Zealand1 review7.0Good- • Leisure trip
- • Travelers with friends
- • Economy Double Room with Shared Bathroom
- • Stayed 2 nights
- • Submitted from a mobile device
Noisy on the upstairs, like the step on the feet
Hot pool spa
Stayed in July 2025
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Reviewed: July 27, 2025
Desmond
New Zealand13 Reviews10“Spectacular”- • Leisure trip
- • Couple
- • Economy Twin Room with Shared Bathroom
- • Stayed 2 nights
- • Submitted from a mobile device
I loved how accommodating it is and the views of the mountains in the distance
Stayed in July 2025
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Reviewed: July 27, 2025
Claire
New Zealand3 Reviews7.0Good- • Leisure trip
- • Family with young children
- • Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Walls were paper thin and were kept up late and woken very early by squealing kids
Clean and comfortable
Stayed in July 2025
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Reviewed: July 18, 2025
Avinash
New Zealand1 review9.0Wonderful- • Leisure trip
- • Couple
- • Economy Double Room with Shared Bathroom
- • Stayed 1 night
- • Submitted from a mobile device
Microwave wasn't working. I couldn't disturb anyone in night.bcz I need ti di baby food
Microwave wasn't working. I couldn't disturb anyone in night
Stayed in July 2025
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Reviewed: July 13, 2025
Chin
Malaysia25 Reviews4 helpful votes10“Nice weekend getaway from city”- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Nothing, all good.
The location of the motel, friendly host and staffs. They provide informations about food and places to travel around the area. They can help to book shuttle for Tongariro Crossing if you're interested.
Stayed in July 2025
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Reviewed: June 21, 2025
Jonathan
New Zealand1 review10“A lovely and cozy package, excellent value for money.”- • Leisure trip
- • Couple
- • Budget Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Lovely place to stay, staff were absolutely wonderful, and the atmosphere was beautiful and cozy! Some of the ost comfortable beds I ever slept on!
Stayed in June 2025
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Reviewed: June 16, 2025
Wellings
United Kingdom15 Reviews10“We enjoyed our stay here and loved exploring the area, so much to see. The staff were very engaging”- • Leisure trip
- • Group
- • Economy Twin Room with Shared Bathroom
- • Stayed 3 nights
- • Submitted from a mobile device
It was all good
Friendly welcome on arrival.
Stayed in April 2025
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Reviewed: May 2, 2025
Nandini
India9 Reviews10“Kind and Knowledgeable Hosts”- • Leisure trip
- • Solo traveler
- • Double or Twin Room
- • Stayed 2 nights
The best thing about this place are the people there. Gillian and John were kindness personified. Gillian offered to come pick me up from the train station and guided me well when the tour I had book was cancelled, helping me complete my trek. The packed lunch, their breakfast options and spa pool after a hard day of climbing were all perfect. Highly recommend this place for the warmth and affection of the hosts.
Stayed in April 2025
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Reviewed: April 28, 2025
Daniel
Australia45 Reviews3 helpful votes8.0Very Good- • Leisure trip
- • Family with young children
- • One-Bedroom Family Apartment
- • Stayed 1 night
Great friendly and helpful staff. Convenient location for the Tongariro Crossing. No complaints. Would happily stay there again.
Stayed in April 2025
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Reviewed: April 23, 2025
Julia
Austria36 Reviews13 helpful votes8.0“a great place to stay!”- • Leisure trip
- • Couple
- • Economy Twin Room with Shared Bathroom
- • Stayed 1 night
- • Submitted from a mobile device
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Only stayed one night but I can highly recommend to go there! It is really unique, comfy and nice. Also very clean.
Stayed in April 2025
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Reviewed: April 19, 2025
Mary
Canada10 Reviews10“Wonderful stay in National Park. The excellent staff took care of every need.”- • Leisure trip
- • Solo traveler
- • Economy Twin Room with Shared Bathroom
- • Stayed 4 nights
Noise between the rooms.
Friendly staff, very accommodating.
Stayed in March 2025
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Reviewed: April 6, 2025
Justine
New Zealand52 Reviews2 helpful votes10“Handy and comfy location for the weekend”- • Leisure trip
- • Couple
- • Double or Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
Comfy accomodation. Convenient for catching the shuttle. Super friendly owners and staff
Stayed in April 2025
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Reviewed: April 4, 2025
James
United States46 Reviews6 helpful votes10“Perfect Spot to Stay When Hiking the Tongariro Alpine Crossing”- • Leisure trip
- • Solo traveler
- • Double or Twin Room
- • Stayed 4 nights
No issues at all!
Outstanding place to stay when hiking the Tongariro Alpine Crossing (TAC). The motel was clean and comfortable. Plenty of hot water, comfortable bed. I had a corner room with a kitchenette which was very quiet. The hosts were wonderful and a wealth of information. Very friendly and great to talk with. Dutchy is also a driver that can take you to the TAC. Schedule the drop-off and pick-up with the motel. Reasonable price for transportation and so easy since you simply meet in the parking lot on the morning of your hike. It's a 10-15 walk from the train station to the motel, although Gillian was kind enough to drop me off at the train station the day I checked out. Definitely will stay here again if I return to National Park for some more hiking!
Stayed in March 2025
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Reviewed: April 1, 2025
Georgia
United Kingdom44 Reviews4 helpful votes9.0“Great outdoor retreat”- • Leisure trip
- • Couple
- • Economy Double Room with Shared Bathroom
- • Stayed 2 nights
- • Submitted from a mobile device
The breakfast offering was too expensive for us.
Our room was clean and cosy and had everything we needed. The shared bathroom facilities were also clean and quiet.
Stayed in April 2025
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Reviewed: March 31, 2025
Jodie
New Zealand20 Reviews1 helpful vote10Exceptional- • Leisure trip
- • Travelers with friends
- • Budget Double or Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
Squeaky floors from the people walking upstairs
Location, being able to book the spa for 30min slot especially after the tongariro crossing
Stayed in March 2025
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Reviewed: March 24, 2025
Rebecca
United Kingdom23 Reviews1 helpful vote8.0Very Good- • Leisure trip
- • Couple
- • Economy Double Room with Shared Bathroom
- • Stayed 2 nights
- • Submitted from a mobile device
Noise carried easily through the walls in the lodge so didn't get a great sleep.
Friendly service, spa pool to relax in after a long hike, spacious room
Stayed in March 2025
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Reviewed: March 24, 2025
Jim
Australia16 Reviews10“Comfortable and homey.”- • Leisure trip
- • Couple
- • Economy Double Room with Shared Bathroom
- • Stayed 1 night
- • Submitted from a mobile device
All good.
The responsiveness of John and Gillian, the owners, was incredible. Very helpful and reliable.
Stayed in March 2025
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Reviewed: March 23, 2025
Michael
Estonia29 Reviews4 helpful votes8.0“Great place for hiking the nearby mountains”- • Leisure trip
- • Solo traveler
- • Economy Double Room with Shared Bathroom
- • Stayed 2 nights
- • Submitted from a mobile device
Can be some noise, the walls are very thin so could hear the other rooms, some noise also from the transport to the crossing leaving in the morning though that's understandable.
Friendly staff, clean and comfortable facilities and room, decently stocked kitchen, great location for hiking. Calm and peaceful in the evenings.
Stayed in March 2025
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