133-137 The Terrace, 6001 Wellington, New Zealand
#30 of 56 hotels in Wellington
Guests' ChoiceBased on 1642 hotel reviews
8.0Cleanliness
8.6
Comfort
8.6
Location
8.9
Facilities
8.1
Staff
8.7
Value for money
7.9
Free WiFi
8.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: May 5, 2024
Jennifer
New ZealandTaps bit rough
Bed was amazing we slept very well. Nice fresh linen. Room was ideal for what we needed. Taps need work
Stayed in April 2024
Reviewed: May 3, 2024
Steph
AustraliaStaff were very friendly & helpful. Room was spacious, clean and well presented. Valet parking was very convenient.
Stayed in April 2024
Reviewed: May 2, 2024
Sheryl
New ZealandGetting down to Lampton Quay was through the restaurant and getting back it was very dark after hours while waiting for the lift to get back up to the Hotel which was a bit daunting
Stayed in April 2024
Reviewed: April 30, 2024
Jonathan
AustraliaBreakfast was great, kept us full until dinner both days. The room was clean and tidy, staff excellent. It's Novotel, they're always excellent.
Stayed in April 2024
Reviewed: April 29, 2024
Lorretta
New ZealandFront of staff were helpful and pleasant
Stayed in April 2024
Reviewed: April 27, 2024
Regan
New ZealandWe considered having the breakfast but the price was too expensive.
The room was tidy and the beds were large and comfortable. I liked that the bar had a happy hour. Also liked that they had a gym-small but enough equipment for a basic workout.
Stayed in March 2024
Reviewed: April 26, 2024
Lisa
New ZealandRubbish bin hadn't been emptied from the last guest was abit off putting
Staff were great and friendly.
Stayed in April 2024
Reviewed: April 26, 2024
Lawrence
New ZealandLocation for me was good and had a secure carpark and was close to the cook strait ferry which i needed the next day. Breakfast was buffet style - awesome stuff - i had far too much. The room was perfect for me after driving down from auckland, bed was great, no noise, no cig smoke coming in the room, comfortable and the room service was good. Overall - super happy - and had a good laugh at the valet parking trying to drive my car into the carpark - i drove it out myself not wanting the clutch to get cooked :) they joys of a track focused car, not really nice to drive for a street car.
Stayed in March 2024
Reviewed: April 26, 2024
Emily
New ZealandHotel decor feels a little dated? And quite pricey.
Great location, comfy beds, helpful staff. We loved the buffet breakfast!
Stayed in April 2024
Reviewed: April 22, 2024
Anthony
New ZealandHonestly, only the lack of ventilation in the rooms - ie not even a small window to open
The room did not have any ventilation although it did have an air pump. The breakfast was good value considering children under 16 ate free. The location was very central.
Stayed in April 2024
Reviewed: April 21, 2024
Lyndon
New ZealandNothing
Everything was great, location, food, staff etc
Stayed in April 2024
Reviewed: April 21, 2024
Dan
New ZealandVery good location and very friendly receptionist.
Stayed in April 2024
Reviewed: April 14, 2024
Mel
New ZealandOnly one lift working, we had to wait 1/2 and hour on one occasion to get a lift (disability meant couldn't take stairs) on another occasion the left would get to floor 1 then go back to the top again, took a few go's to get to ground floor. Room could do with a deep clean to get all the corners and around the tap bases etc
The location was great, easy parking in the building next door and the loft access to Lampton Quay shopping. Beds wew comfortable.
Stayed in April 2024
Reviewed: April 11, 2024
Andrea
New ZealandWe were not advised that the children can have breakfast for free if accompanied by adults.
Great location, breakfast was delicious.
Stayed in April 2024
Reviewed: April 8, 2024
Chantel
New ZealandBreakfast over riced for buffet - I just don't eat that much, but wanted toast and egg.
Good location. Staff freindly
Stayed in April 2024
Reviewed: April 2, 2024
Hamish
AustraliaRoom service wasn’t available from the late night menu, the shower over bath was a hazard, the water pressure was bit in the low side and wasn’t good enough
Stayed in April 2024
Reviewed: April 2, 2024
Diane
New ZealandWasn’t able to check in until 3pm as the room wasn’t ready. Breakfast menu wasn’t collected at the door so had to go elsewhere.
Stayed in March 2024
Reviewed: April 1, 2024
Rizwana
New ZealandRooms didn't have microwave to heat up the food..the outside view was very bad
I liked the location
Stayed in April 2024
Reviewed: March 31, 2024
Leah
New ZealandLack of bathroom extras eg shower cap / soap etc
Clean
Stayed in March 2024
Reviewed: March 22, 2024
Jean
Australiagood location. easy access to the shop. clean and comfy.
Stayed in January 2024
Reviewed: March 22, 2024
Anthony
New ZealandDidn't like all the light switches in the room.
Location was handy. Close to eateries and bus service.
Stayed in March 2024
Reviewed: March 21, 2024
Linda
New ZealandThere needs to be more coffee sugar and milk
The location to the water front and other central parts of wellington.
Stayed in March 2024
Reviewed: March 21, 2024
Tania
New ZealandWas upgraded due to the booking type we made which included a complimentary breakfast which was greatfully received.
Stayed in March 2024
Reviewed: March 17, 2024
Sarah
New ZealandThe front of house staff were very helpful and friendly
Stayed in March 2024
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