Reviews of Sea Spray Suites - Heritage Collection This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
138 Marsden Road, 0200 Paihia, New Zealand
#24 of 50 vacation rentals in Paihia
Guests' ChoiceReview Score
Based on 506 hotel reviews
8.2Score breakdown
-
Cleanliness
8.5
-
Comfort
8.5
-
Location
8.9
-
Facilities
8.2
-
Staff
8.9
-
Value for money
8.2
-
Free WiFi
8.1
Verified guest reviews from real Bookers
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxHow guest reviews work
Each review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive info (e.g. emails, phone numbers, credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (i.e. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
Guidelines and Standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog content-
Reviewed: April 17, 2024
Nick
New Zealand10 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Deluxe One-Bedroom Apartment Non Seaviews
- • Stayed 1 night
- • Submitted from a mobile device
A little expensive but we did stay in the middle of summer on a Friday night so not unexpected and still good in comparison to others in the area.
Staff were awesome, we arrived a little early and the receptionist was really accommodating and helpful. Room was a good size, nice and clean and it's a good location, easy walking to the main part of Paihia.
Stayed in January 2024
-
Reviewed: April 9, 2024
Munn
New Zealand1 review8.0“Everything was fine”- • Leisure trip
- • Family with young children
- • Deluxe One-Bedroom Apartment Non Seaviews
- • Stayed 2 nights
- • Submitted from a mobile device
There was nothing we didn't like
Everything was to our standards
Stayed in April 2024
-
Reviewed: April 8, 2024
Pu
New Zealand3 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Premium One-Bedroom Apartment with Sea View
- • Stayed 1 night
- • Submitted from a mobile device
very good service and location
Stayed in April 2024
-
Reviewed: March 30, 2024
Brian
Australia14 Reviews2 helpful votes9.0“Lovely stop at Paihia”- • Leisure trip
- • Family with young children
- • Deluxe Two-Bedroom Apartment with Non Seaviews
- • Stayed 1 night
- • Submitted from a mobile device
Nil
We stayed in the garden room, but there is a balcony at the rear where you still have the seaview. A nice quiet place to sleep in. Short walk to the main street with shops and restaurants.
Stayed in March 2024
-
Reviewed: February 7, 2024
Pania
New Zealand18 Reviews8.0“Superb location and friendly staff.”- • Leisure trip
- • Group
- • Deluxe Two-Bedroom Apartment with Non Seaviews
- • Stayed 2 nights
- • Submitted from a mobile device
Such a well located property for Waitangi Day celebrations. The rooms were tidy and clean. Staff were very friendly.
Stayed in February 2024
-
Reviewed: February 2, 2024
Rachel
New Zealand11 Reviews8.0Very Good- • Leisure trip
- • Travelers with friends
- • Deluxe Two-Bedroom Apartment with Non Seaviews
- • Stayed 1 night
- • Submitted from a mobile device
Parking is too narrow
Perfect location just by the beach
Stayed in November 2023
-
Reviewed: February 1, 2024
Joan
United Kingdom21 Reviews9.0“Very comfortable and close enough to main shops/ restaurant area to walk”- • Leisure trip
- • Group
- • Premium Two-Bedroom Apartment with Sea View
- • Stayed 2 nights
- • Submitted from a mobile device
The door to the bathroom could be a bit tricky and sometimes locked itself and was then tricky to unlock - not too bad if you were inside the bathroom as the connecting door to the front bedroom was openable - but as we tended to leave that door locked and all used the main door which was when we noticed the "tricky" locking - could also see a bright light in front bedroom all night
Lovely views from balcony - loads of space and very comfortable - all equipment worked well and it was very clean
Stayed in January 2024
-
Reviewed: January 22, 2024
Lucy
United Kingdom15 Reviews1 helpful vote8.0“A great place to stay on the beachfront”- • Leisure trip
- • Family with young children
- • Deluxe Two-Bedroom Apartment with Non Seaviews
- • Stayed 3 nights
Parking is a bit of a squeeze in a big hire car. It took us a bit of time to realise the microwave was a convection oven too - every day's a school day! 5 chairs would have been nice either inside or out, so we didn't have to keep moving them around. I thought the suite was going to be bigger from the photos but it was fine.
A great location, just over the road from the beach. Reception were really friendly and helpful. The suite was clean and nicely decorated. We booked a suite for 5, which meant using the sofa bed in the living area, and reorganised the furniture to enable the bed to be left up.
Stayed in January 2024
-
Reviewed: January 16, 2024
Mark
Australia25 Reviews1 helpful vote8.0“Great location, great suite.”- • Leisure trip
- • Couple
- • Premium One-Bedroom Apartment with Sea View
- • Stayed 2 nights
We stayed at the Sea Spray Suites in the very busy Christmas New Year holiday. Being a little distance from the main centre of Paihia was really good. It wasn't as hectic up our end of town and it is an easy and pleasant walk to the main restaurants. Our suite was tremendous, ocean view with a balcony, very comfortable bed and an excellent bathroom and shower. Check in was easy and all the staff were cheerful and courteous and with parking being scarce during the holidays the free parking on site was much appreciated. The room was spacious and clean and the location is across the road from the beach. There is a very good fish and chip shop just around the corner, so we enjoyed fish and chips on the balcony looking out over the beautiful Bay of Islands. A very enjoyable stay.
Stayed in December 2023
-
Reviewed: January 6, 2024
Philip
United Kingdom29 Reviews2 helpful votes9.0Wonderful- • Leisure trip
- • Couple
- • Deluxe One-Bedroom Apartment Non Seaviews
- • Stayed 2 nights
- • Submitted from a mobile device
Location very good. Staff were very welcoming and helpful (Julie). The accommodation was comfortable and met our needs.
Stayed in January 2024
-
Reviewed: December 17, 2023
John
United States of America18 Reviews7.0Good- • Leisure trip
- • Family with young children
- • Deluxe One-Bedroom Apartment Non Seaviews
- • Stayed 2 nights
Dull appearance; mold in the plastic sealer at the bottom of the shower door.
Location was excellent. Staff was pleasant.
Stayed in December 2023
-
Reviewed: December 9, 2023
Peter
Australia24 Reviews4 helpful votes7.0“Comfortable.”- • Leisure trip
- • Couple
- • Deluxe One-Bedroom Apartment Non Seaviews
- • Stayed 2 nights
- • Submitted from a mobile device
Nothing to dislike. This is a renovated motel - so we had a room to the side with the cars parked next to it. So no views to be had unless you book the rooms in the photo overlooking the road and the bay.
It had everything we needed.
Stayed in December 2023
-
Reviewed: December 6, 2023
Irina
Netherlands26 Reviews3 helpful votes9.0Wonderful- • Leisure trip
- • Family with young children
- • Premium One-Bedroom Apartment with Sea View
- • Stayed 1 night
- • Submitted from a mobile device
Nothing to mention
Beautiful location and very kind stuff
Stayed in November 2023
-
Reviewed: December 6, 2023
Wendy
Australia64 Reviews6 helpful votes8.0“Nice presented apartments, close to everything”- • Leisure trip
- • Couple
- • Deluxe One-Bedroom Apartment Non Seaviews
- • Stayed 3 nights
- • Submitted from a mobile device
Nothing.
Nice apartment, close to shops and cafes. Well presented.
Stayed in December 2023
-
Reviewed: December 5, 2023
Mei-li
New Zealand3 Reviews9.0“Happy and enjoy to stay.”- • Leisure trip
- • Group
- • Deluxe Two-Bedroom Apartment with Non Seaviews
- • Stayed 3 nights
- • Submitted from a mobile device
Nothing at all.
Convenient to centre of Pahia,clean and comfortable to me.
Stayed in November 2023
-
Reviewed: December 4, 2023
Jonathan
United Kingdom13 Reviews2 helpful votes9.0“Great stopover, plenty of room to relax and unwind.”- • Leisure trip
- • Couple
- • Deluxe One-Bedroom Apartment Non Seaviews
- • Stayed 1 night
Bathroom was a little tired and parking is a bit tight.
Location was great, just across the road from the sea and around 600m from the town. We had a ground floor room and so no view but I would guess that the rooms with balconies overlooking the sea would have a great view.
Stayed in November 2023
-
Reviewed: November 19, 2023
Mark
New Zealand13 Reviews7.0“Satisfactory”- • Business trip
- • Solo traveler
- • Deluxe One-Bedroom Apartment Non Seaviews
- • Stayed 1 night
- • Submitted from a mobile device
Dated building. Unit tech was old world. Wifi was good but TV screens from last century. Sky advertised but mostly not available. Unit had a view of the petrol station and garage.
Close to the sea, easy walking to many places. Good off street parking.
Stayed in November 2023
-
Reviewed: November 13, 2023
David
Australia16 Reviews1 helpful vote8.0“Great place to stay. Good staff, nice room and good location”- • Leisure trip
- • Couple
- • Deluxe One-Bedroom Apartment Non Seaviews
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
Great location. Well maintained room.
Stayed in November 2023
-
Reviewed: October 30, 2023
Amisha
New Zealand3 Reviews7.0“Great location, fantastic location for exploring the bay of islands.”- • Leisure trip
- • Couple
- • Deluxe One-Bedroom Apartment Non Seaviews
- • Stayed 2 nights
- • Submitted from a mobile device
The kitchen could do with a couple of extras like a bottle/ wine opener but the basics are there.
Excellent location, friendly staff. The rooms were clean and it was nice having an outdoor area for breakfast. Parking available and you can easily stroll into Paihia from the location. There’s a nice coffee shop round the corner for your morning fix.
Stayed in October 2023
-
Reviewed: October 26, 2023
Peter
New Zealand11 Reviews8.0“very good”- • Leisure trip
- • Family with young children
- • Premium Two-Bedroom Apartment with Sea View
- • Stayed 2 nights
the fridge froze our food, the shower was very unsustainable too much water coming from rose
beautiful views, comfortable beds great kitchen facilities
Stayed in October 2023
-
Reviewed: October 21, 2023
Ted
New Zealand2 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • Premium One-Bedroom Apartment with Sea View
- • Stayed 1 night
- • Submitted from a mobile device
The towels had a funny smell, I'm sure it's only from a bad patch, but worth a double check next time
Great location and view from the room, lovely helpful staff helped arrange our late check-in, as well as a txt that makes it even more convenient.
Stayed in October 2023
-
Reviewed: October 18, 2023
Linda
New Zealand1 review9.0“It was comfortable”- • Business trip
- • Family with young children
- • Deluxe One-Bedroom Apartment Non Seaviews
- • Stayed 1 night
Nothing, everything was good
All of the above
Stayed in October 2023
-
Reviewed: October 12, 2023
Vicki
Australia9 Reviews8.0Very Good- • Leisure trip
- • Travelers with friends
- • Deluxe One-Bedroom Apartment Non Seaviews
- • Stayed 1 night
- • Submitted from a mobile device
Nothing
We liked the location of this hotel
Stayed in October 2023
-
Reviewed: October 3, 2023
Natasha
United Kingdom22 Reviews2 helpful votes9.0“Great setting and good value for money. Friendly staff”- • Leisure trip
- • Couple
- • Deluxe One-Bedroom Apartment Non Seaviews
- • Stayed 2 nights
Great location we were given a sea view but had booked a garden room for two nights- thankyou
Stayed in September 2023
Guests also reviewed these properties:
-
Corsendonk De LindeRetie, Belgium
-
Das Bärenhaus B&BMülheim an der Mosel, Germany
-
Hotel La PerlaLignano Sabbiadoro, Italy
-
Hovden HøyfjellshotellHovden, Norway
-
Had Nes 229Had Nes, Israel
-
Chateau WoodsKalpetta, India
-
Chambre indépendante + ParkingMarcillac-Saint-Quentin, France
-
Rooms at AlagapuramSalem, India
