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  5. Reviews of Willis Wellington Hotel

Reviews of Willis Wellington Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

355 Willis Street, 6001 Wellington, New Zealand

#54 of 58 hotels in Wellington

Guests' Choice

Review Score

Based on 2211 hotel reviews

6.5

Score breakdown

  • Cleanliness

    7.1

  • Comfort

    7.1

  • Location

    7.9

  • Facilities

    6.6

  • Staff

    8.3

  • Value for money

    7.2

  • Free WiFi

    7.6

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: May 10, 2024

    5.0
    Fair
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    First room horrible view strained curtains no sky working was moved to another room sky worked until about 8 then turned off. No parking was available the suggested parking in area was to small had difficulty getting my car a park thryed the next suggestion and I didn't feel safe leaving car there. Mould on window.

    Beds comfortable good shower

    Stayed in May 2024

  • Reviewed: May 7, 2024

    8.0
    A lovely break and would be happy to stay here again
    • Leisure trip
    • Couple
    • Standard King Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The rooms were a bit dated and the carpets could do with being retrenched

    Great breakfast and a handy location

    Stayed in February 2024

  • Reviewed: May 6, 2024

    7.0
    We like the free breakfasts.
    • Leisure trip
    • Group
    • Standard Twin Room
    • Stayed 3 nights

    Our room 210 was noisy with street noise most of the night. We realise that is out of the hotel's control but we will ask for a quieter room next time.

    The beds are comfortable and the linen clean.

    Stayed in April 2024

  • Reviewed: May 5, 2024

    8.0
    Very Good
    • Family with young children
    • Standard Twin Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Cheap, clean and central. Will stay here again.

    Stayed in May 2024

  • Reviewed: May 3, 2024

    7.0
    Worked ok for an over night stop off before catching ferry in morning
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very cold room upon arrival and heater didn’t seem to work

    The complementary continental breakfast made it worth our stay

    Stayed in May 2024

  • Reviewed: May 2, 2024

    6.0
    Good, basic, value for money
    • Family with young children
    • Queen Room
    • Stayed 2 nights
    • Submitted from a mobile device

    We couldn't open the windows and there was no air con. We had to leave the door open as I can't stand no air flow in a small room. I probably wouldn't stay again for this reason, however was still good value for money, especially if you don't plan on spending too much time in the room

    Free buffet breakfast was great. Probably the highlight. The room we had was very basic. Not much too it. Good value for money!

    Stayed in April 2024

  • Reviewed: May 1, 2024

    8.0
    Good value
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    The bathrooms in the rooms were old & dated. There were no plug points beside bed for phone charging. There was a major lack of car parking at this hotel - I had to park at an overnight carpark around corner & move my car by 6am the next day. Staff didn’t know if where else to park in the area.

    The breakfast was great & the price for room including breakfast was awesome. Staff were friendly.

    Stayed in April 2024

  • Reviewed: April 29, 2024

    8.0
    Very Good
    • Leisure trip
    • Group
    • Triple Room
    • Stayed 1 night

    Good breakfast

    Stayed in April 2024

  • Reviewed: April 25, 2024

    6.0
    Pleasant
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    Shower over the bath

    The breakfast...so convenient

    Stayed in April 2024

  • Reviewed: April 23, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights

    We paid the accommodation fee on the day of the stay, but tax and service fees were added to the price at the time of reservation, so it seemed expensive. At other hotels, it was included in the price at the time of reservation, so why wasn't this hotel included in the price? We had to book for a car spot and they charged $20 per day for car spot which we did not know.

    Continental hot Breakfast was a good. We enjoyed that.

    Stayed in April 2024

  • Reviewed: April 23, 2024

    6.0
    Good.
    • Leisure trip
    • Solo traveler
    • Standard King Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The blind in my room 404 did not fit the window frame so let in a lot of light. It was badly stained.

    The breakfast was delicious.

    Stayed in April 2024

  • Reviewed: April 20, 2024

    8.0
    Very Good
    • Leisure trip
    • Solo traveler
    • Queen Room
    • Stayed 7 nights

    Good value, convenient location for me, very good breakfast

    Stayed in March 2024

  • Reviewed: April 19, 2024

    7.0
    Good
    • Business trip
    • Couple
    • Queen Room
    • Stayed 1 night

    There was no wardrobe rail in this room, and nowhere to put luggage. While there were several coat hangers on a hook on the back of the bathroom door, we didn’t want to risk tearing it out of the door by hanging two entire sets of protective gear on a single small hook - so our luggage, jackets, and touring pants all had to sit on the floor, making it hard to get around the room.

    My partner and I travelled on motorcycles. We stayed in a corner room on the third floor, overlooking streets from both windows. The room had a shower over bath setup, with sufficient toiletries. The bed was comfortable. Breakfast has plenty of options. The coffee from the machine isn’t great, but you can make a pretty decent one if you start with an espresso shot from the machine and top it up to taste with hot water and milk. Filter coffee is also offered.

    Stayed in April 2024

  • Reviewed: April 18, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 1 night

    The room itself was a little rundown.

    Every staff member we interacted with was friendly efficient and very helpful. The buffet breakfast was great too.

    Stayed in April 2024

  • Reviewed: April 16, 2024

    8.0
    Great value for money
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 1 night
    • Submitted from a mobile device

    The property could use a little renovation.

    The breakfast. Best part of the stay. Yum.

    Stayed in April 2024

  • Reviewed: April 16, 2024

    6.0
    Pleasant
    • Leisure trip
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    The window didnt really close properly, and the plastic and the hook were broken. The shower could have more pressure.

    Good location, old building, carpet and facilities were a bit tired but very clean and correct for the price and what we needed. Breakfast was good

    Stayed in April 2024

  • Reviewed: April 15, 2024

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Queen Room
    • Stayed 4 nights

    Rooms looking a little worn, carpet needs replacing looks worn

    Breakfast included was great, rooms generally clean and tidy

    Stayed in April 2024

  • Reviewed: April 15, 2024

    8.0
    Very Good
    • Leisure trip
    • Travelers with friends
    • Standard Twin Room
    • Stayed 1 night
    • Submitted from a mobile device

    Good size room great helpful staff

    Stayed in April 2024

  • Reviewed: April 14, 2024

    7.0
    Good
    • Leisure trip
    • Travelers with friends
    • Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The showers were pretty pathetic No pressure

    The staff was super friendly

    Stayed in April 2024

  • Reviewed: April 13, 2024

    5.0
    The staff were good but the accommodation needs attention.
    • Leisure trip
    • Solo traveler
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    The windows in the bathroom were drafty so the room was cold. No other heating. Also the windows in the bedroom let the rain in and there was a considerable amount of water on the window sill and the table. As a result the room appeared damp.

    The breakfast was adequate with a good selection of food.

    Stayed in April 2024

  • Reviewed: April 12, 2024

    7.0
    Overall Our stay was a memorable one would recommend to friends
    • Leisure trip
    • Couple
    • Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    The bathrooms shower and Water closet need an upgrade

    Good location in city as we did quite a lot of walking

    Stayed in April 2024

  • Reviewed: April 10, 2024

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Standard Twin Room
    • Stayed 4 nights
    • Submitted from a mobile device

    Showerhead did not work properly carpet needs addressing

    Comfortable room great breakfast great location

    Stayed in April 2024

  • Reviewed: April 9, 2024

    7.0
    Good enough a bit overpriced!
    • Leisure trip
    • Family with young children
    • Triple Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Not as clean, building may need maintenance and renovation. Parking is not included, costs $20 x night of stay.

    Great location, complete breakfast, comfortable room.

    Stayed in April 2024

  • Reviewed: April 9, 2024

    7.0
    Good place to crash after a night out, not suitable for longer stays.
    • Couple
    • Queen Room
    • Stayed 1 night
    • Submitted from a mobile device

    Very dated and small rooms, no restaurants or bars and a bit of an eyesore on the outside. I’d be surprised if the property will still be around in 10 - 15 years.

    Location not to far from down town and University is 5 mins up the road. The included Buffet breakfast is decent and offsets the older rooms somewhat.

    Stayed in February 2024

Showing 1 - 25

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