Sultan Qaboos Highway, 000000 Muscat, Oman
#9 of 103 hotels in Muscat
Guests' ChoiceBased on 4209 hotel reviews
8.9Cleanliness
9.2
Comfort
9.2
Location
9.0
Facilities
9.0
Staff
9.2
Value for money
8.9
Free Wifi
8.7
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: June 24, 2024
Intl
United Arab Emirates- More variety for breakfast - The wooden floor which gives the room a bit of a cold look. Add a rug and provide slippers.
Lovely hotel in Muscat. Staff are very friendly. The breakfast is nice. The room is spacious; the only thing is the wooden floor which gives the room a bit of a cold look. If there was more of a rug or carpet, that would really help along with slippers for the wooden floor. The design ad elevator are great. Great value for money
Stayed in April 2024
Reviewed: June 20, 2024
Asad
United Arab EmiratesNothing
Amazing place to stay in muscat
Stayed in June 2024
Reviewed: June 20, 2024
Smith
United Arab EmiratesGreat location, easy access to city center. Cleanliness of the Room and friendly staff.
Stayed in June 2024
Reviewed: June 20, 2024
Firoz
Saudi ArabiaAll good
Great place to stay in Muscat. All amenities were great. Highly recommended
Stayed in June 2024
Reviewed: June 19, 2024
Ahmed
United Arab EmiratesThe Chiller nd Boiler wasn't in Good condition and not working fine, lighting is very bad
Great location, value package, clean rooms , nice view of mountains, availability of parking, helpful housekeeping
Stayed in June 2024
Reviewed: June 19, 2024
Paul
AustraliaIt was ideally located close to major shopping mall and other attractions! It was great value and the facilities and staff were outstanding
Stayed in June 2024
Reviewed: June 18, 2024
Filipina
United Arab EmiratesI especially like the location because transportation is easy and it's near everything. That's why I come back every time I'm in Muscat. Clean rooms, very quiet and relaxing. Staff are very accommodating too.
Stayed in June 2024
Reviewed: June 16, 2024
Mohamed
BahrainNothing
-Location. -Price. -Cleanness. -The staff Sultan was very friendly during my stay and he upgraded me to a better room. -Comfortable.
Stayed in June 2024
Reviewed: June 16, 2024
Margarita
RussiaThe view from our rooms was not great since they faced the wall of the other building, there were some strange technical sounds time to time in the room as well
We have enjoyed spacious rooms and variety of different dishes for breakfast; rooftop swimming pool is small but quite nice. The hotel's location is great to explore Muscat and other places in Oman
Stayed in April 2024
Reviewed: June 16, 2024
Muhammad
United KingdomWe could promptly check in around 1430 though our check-in time was 1500. The room is furnished with modern decoration and all the amenities required for a comfortable stay. Air Conditioning was perfect for June. We went to Avenues Mall which is just a few minutes walking distance away. We also went to the Mall of Oman by Taxi, fare OMR 2. There is a taxi service from the Hotel to the Airport and the fare is nearly half of other taxis (OMR 8). We didn't have breakfast as our return flight was early in the morning. Instead, we had our dinner and the food quality was very good.
Stayed in June 2024
Reviewed: June 16, 2024
Usman
United Arab EmiratesBest location, neat and clean room, supportive staff especially Habib.
Stayed in June 2024
Reviewed: June 14, 2024
Ibrahim
Saudi ArabiaThe front desk staff are excellent. Very friendly and helpfull. Restaurant staff friendly. Near Oman Avenue Mall.
Stayed in June 2024
Reviewed: June 12, 2024
Talha
Saudi ArabiaThe parking arrangement for such a hotel needs improvement
Hotel is neat and clean It was silence, no disturbance whatsoever Location is fine
Stayed in June 2024
Reviewed: June 11, 2024
Mohamed
QatarThere is annoying sound from the woods on the ground and over the table but its not so bad
The property is clean and well maintained
Stayed in June 2024
Reviewed: June 11, 2024
Nurul
BruneiBreakfast buffet may need more varieties.
The staff were all friendly and helpful. The breakfast buffet was delicious; staff service went out of way to serve me hot chocolate that wasn’t available in the coffee machine. The mini fridge in the hotel room was a nice extra amenity. The facilities: public washrooms, gym and swimming pool were modern and kept clean all the time. Bus stop located nearby hotel but too hot to walk to during summer. Hotel guests get 25% off spa service and 30% of laundry service (there’s cheaper laundry service located just short walk behind the hotel). Only Marhaba taxi services allowed to pick up from hotel entrance. Other taxi services (Otaxi and Tasleem) can only pick guests up from nearby building but they can drop off at the entrance. Hotel located nearby two big Malls: Oman Avenues Mall and Muscat Grand Mall. There’s a hospital at the end of the block. Lots of restaurants around the area too.
Stayed in June 2024
Reviewed: June 11, 2024
Ilina
ItalyBeds and pillows could have been better
Central location in Muscat, friendly and attentive front desk, the hotel is very good for the price
Stayed in June 2024
Reviewed: June 11, 2024
Aralbaiuly
KazakhstanAll stuff was amazing! Hotel staff was polite and gentle! Breakfast was also astonishing!
Stayed in June 2024
Reviewed: June 10, 2024
Yusuf
Bahrainthe pellow is too hard
The facility
Stayed in June 2024
Reviewed: June 8, 2024
Khanmohamadi
Iranonly pay rial omani
loction and clean
Stayed in May 2024
Reviewed: June 7, 2024
Nazanin
United States of AmericaIt's near big shopping mall and have very good location
Stayed in June 2024
Reviewed: June 6, 2024
Mohd
MalaysiaNothing
Room is superb, hotel lobby is very nice, close to many shopping malls (but not by walking), reception desk is very friendly
Stayed in May 2024
Reviewed: June 5, 2024
Amr
KuwaitVery good location near to the avenues mall,good room area and good facilities
Stayed in June 2024
Reviewed: June 5, 2024
Jjames
United States of AmericaWonderful location - close to all major areas. Good and clean hotel and rooms, very friendly and helpful staff.
Stayed in April 2024
Reviewed: June 4, 2024
Varun
United Arab EmiratesBreakfast options could be more better
Excellent service , rooms are sparking clean . Parking well organised. Staff is very polite and nice
Stayed in June 2024
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content