Asean Avenue corner Roxas Boulevard, Entertainment City, Paranaque, 1701 Manila, Philippines
#36 of 509 hotels in Manila
Guests' ChoiceBased on 573 hotel reviews
8.6Cleanliness
9.0
Comfort
9.0
Location
8.8
Facilities
8.8
Staff
8.9
Value for money
8.1
Free WiFi
8.4
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 18, 2024
Tan
SingaporeBreakfast choice limited for 5 star standard compare with similar hotels., room, bed great.
Stayed in April 2024
Reviewed: April 12, 2024
Rowena
AustraliaNoise from taxis outside (ramp in the wrong place, gets noisy at night especially) Pricey
Spacious room Club access Restaurants and cafes
Stayed in April 2024
Reviewed: April 5, 2024
Tay
SingaporeNo smaller and cheaper room available.
Cleanliness and spacious
Stayed in April 2024
Reviewed: April 1, 2024
Rosemarie
PhilippinesBuffet breakfast can be improved!
Room was great! Staff were very friendly and helpful!
Stayed in March 2024
Reviewed: March 31, 2024
Ming
SingaporeNil
Location of hotel is near to the airport. Many good restaurants in the resort. The staff are helpful with great attention to details.
Stayed in March 2024
Reviewed: March 31, 2024
Evangelia
GreeceVery nice room and very clean. No smoke odor anywhere which was appreciated. Breakfast has been the best I have ever eaten. Amazing!
Stayed in March 2024
Reviewed: March 24, 2024
Jimenez
United States of AmericaAlcohol not served in casino
Clean, new, good customer service
Stayed in March 2024
Reviewed: March 9, 2024
Carmela
PhilippinesNone
Bed is comfortablr
Stayed in February 2024
Reviewed: March 7, 2024
Lisa
United States of AmericaAsked for little bit early check in , not granted but instead of regular check in , it was late of almost 2 hrs ! Sucks !
Casino is better than Okada but hotel better in Okada
Stayed in March 2024
Reviewed: March 7, 2024
Nick
United States of AmericaNothing special. Would stay at another place next time.
Just needed a place close to the airport after my flight landed at 11pm. Nice hotel and staff
Stayed in February 2024
Reviewed: March 4, 2024
Mitchell
AustraliaOnly 1 bar in the casino complex. Restaurants are expensive.
This hotel is in a convenient location close to the airport and local shopping malls including the Mall of Asia. The rooms are really well appointed and had a great view across the pool area. The pool area was really nice and beautifully lit at night.
Stayed in February 2024
Reviewed: March 3, 2024
Raknirol
AustraliaSmall pool area, less space to relax, lobby not welcoming for relaxing ambience and less seating area in lobby
Spacious rooms, comfortable beds and clean rooms, staff are all polite
Stayed in February 2024
Reviewed: February 28, 2024
John
United KingdomI did'nt like having to Leave. The Hotel is outside of our usual budget, But well worth it. We will book again next time we go back to Manila. An excellent way to start your Holiday.
Everything went well From Checking in up to the day we left. The Breakfast Hall was Huge, with so many choices. We didnt make use of the Casino, But if I had done I could have played So many different games including all the popular ones. It was overall a great Experience. loved every Moment
Stayed in January 2024
Reviewed: February 27, 2024
Agnes
United States of AmericaBreakfast was a very pleasant experience. Lots of choices and appealing foods.
Stayed in February 2024
Reviewed: February 27, 2024
Shane
AustraliaSmoking in the Casino, need to get with the times as it stopped me from gambling due to the smoke,
Room was clean and very comfortable; Breakfast could have more selection. Bed wasw very comfortable.
Stayed in January 2024
Reviewed: February 26, 2024
Ma
PhilippinesIt’s proximity to Dream Play
Superb experience from check in to check out
Stayed in February 2024
Reviewed: February 20, 2024
Jacobus
NetherlandsThey upgrade the the furniture in the rooms with plastic fineer. Stuck drawers etc Not nicely done. Maintenance is very important for a hotel but i think this is the wrong way to upgrade. They make a lot of money can upgrade in a proper way
Always good services in Hyatt with a good bed .
Stayed in February 2024
Reviewed: February 16, 2024
Joseph
PhilippinesComfortable room
The Hyatt standard is on display here
Stayed in January 2024
Reviewed: February 15, 2024
May
AustraliaClose proximity to Manila airport. Ask your taxi driver to use the toll road, it will be quicker. My family loved the breakfast. Staff were courteous and helpful.
Stayed in January 2024
Reviewed: February 12, 2024
Jan
PhilippinesStaff were very accommodating and catered to my every need. They were very polite and very approachable. Room was very clean.
Stayed in February 2024
Reviewed: February 11, 2024
Planetoftheeyps
PhilippinesSmell of smoke at the lobby from the casino. Trigerred my asthma. Not family friendly for the kids to inhale second hand smoke. Booked rooms though amd hallways on the upper floors away from the casino are all safe from second hand smoke.
Spacious rooms Maxi bar - all are included in the package Strategic location
Stayed in February 2024
Reviewed: February 6, 2024
Hans
AustraliaRoom was spacious, service was great. It is in a great location.
Stayed in January 2024
Reviewed: February 2, 2024
Tia
AustraliaThat the Pool in Wing 2 isn’t connected to Wing 1
We absolutely loved MELODY from Level 7 Breakfast - she is amazing, and so accommodating! Melody remembered our order ever morning and made sure our area was always tidy
Stayed in February 2024
Reviewed: January 31, 2024
Shoichi
AustraliaWe’re not allowed to bring in food from outside. Doesn’t really make sense. Other 5 starts hotel doesn’t mind bringing in food. If they can’t cater the need and taste buds of their customers then they should definitely allow food to enter. Most balikbayan crave food that they want to eat and they can’t get them inside the city of dreams. They should be more considerate. Even Jollibee is not allowed. What a shame.
Great location and great customer service
Stayed in January 2024
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