Balabag, Malay, Aklan, 5608 Boracay, Philippines
#159 of 173 hotels in Boracay
Guests' ChoiceBased on 37 hotel reviews
6.9Cleanliness
7.2
Comfort
7.6
Location
9.1
Facilities
6.6
Staff
9.1
Value for money
7.1
Free WiFi
6.2
Real Bookers. Real stays. Real opinions.
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Showing 1 - 25
Reviewed: January 4, 2024
Xiaoming
AustraliaOur hotel room wasn't in the main building, rather it was in an old building one street behind the beach. It was old and not renovated. There's no luxury there, just the basic amenities. But hey, there's an infinity pool!!
The location is in station one which is much less crowded but still in the action. The staff there are absolutely wonderful. They were young but they were professional, polite, helpful and always on point and would go above and beyond. Our stays included breakfast, and we were given dinner vouchers too for our entire stay.
Stayed in December 2023
Reviewed: January 15, 2023
Michael
AustraliaKept running out of pool towels. Would like bacon available at breakfast not just Filipino delicacies - tho they are nice to try! It was expensive - but then again it was peak holiday season and New Year… Be aware that if you book a standard room it does not have a balcony and faces the street.
Great location on the beach, having breakfast overlooking the water was lovely. Friendly helpful staff. Good range of choice for breakfast. nice walk on the beach to lots of restaurants and bars.
Stayed in January 2023
Reviewed: December 31, 2022
Eileen
PhilippinesThe view from the balcony was not welcoming as it faced abandoned/unfinished developments in the area. The room can also use a distinct or signature scent which can make it feel homey.
I loved the staff. They were very helpful and attentive. The transportation arrangement to and from the airport and island made travel comfortable and easy, especially for a family with kids. The breakfast buffet was great, and they accommodated requests. The hotel also helped arrange activities around the island. Even if the annex is located at the roadside behind the main hotel, the beach is still quite near.
Stayed in December 2022
Reviewed: November 9, 2022
Estrellita
AustraliaSliding door to balcony needs TLC.
Very pleasant location. Not so crowded we are in front of the water which is very relaxing when you wake up in the morning. The staff are very friendly, provide us an excellent service. Our room is neat and tidy except the sliding door to balcony needs fixing.
Stayed in November 2022
Reviewed: August 17, 2022
Francisco
Philippines- no hot water at the annex - dead cockroach inside my room at the annex (and at main according to my companion) - breakfast needs to be improved. Please have bacon. - wifi is almost non existent at the annex
The best thing about this hotel is the staff who are very polite, courteous, and go out of their way to make your stay as pleasant as possible. The location of the hotel is superb - perfect for swimming and hanging out in front of the beach.
Stayed in August 2022
Reviewed: July 29, 2022
Chando
PhilippinesThe hotel looks out dated. Need some modernisation.
The staff are very friendly and very helpful!
Stayed in July 2022
Reviewed: April 14, 2022
Ma
Philippineshot water not readily available during our stay. also booking.com does not allow change of room? only change of date?
1.we want to stay near the church during our stay. EU is walking distance from it. 2. accommodating staff 3. it would be good if extra spce be provided during peak bfast time to accommodate guests to eat leisurely and enjoy the beachfront 4. EU ‘s strength is sunrise/sunset scenery
Stayed in April 2022
Reviewed: April 6, 2024
Peter
United States of AmericaMinimal facilities
Excellent location Clean
Stayed in March 2024
Reviewed: January 4, 2024
Matt
United States of AmericaOutrageously overpriced for the quality of the facility. We left after one night, and forfeited payment for three nights just to get out. Moved to another hotel that was 30% less expensive and much much nicer.
Staff was friendly
Stayed in December 2023
Reviewed: January 30, 2023
Donae
South AfricaThe rooms are overpriced and in desperate need of an upgrade. Some rooms look into the maintenance room or the pool pump room. The bathrooms are terrible. Towels are old and frayed at the edges, the water trickles out the shower head and the bathrooms are really old. The breakfasts are bad and coffee is terrible.
The location had direct access to the beach which is a prime location. the staff are friendly but that is where the compliments for the hotel end. The rest of the hotel is really bad.
Stayed in December 2022
Reviewed: January 23, 2023
Michael
Hong KongLovely location right on the beach. Relaxed atmosphere with friendly staff who went out of their way to handle any requests we had (welcome drinks and shell necklaces on arrival was a very nice touch). Food was exceptional and very well priced. Each evening was delightful, having drinks, watching the sunset while having a musician play in the restaurant. Would definitely return when back in Boracay!
Stayed in January 2023
Reviewed: January 1, 2023
Rodelyn
PhilippinesWe were accommodated for check-in late due to late check out of the previous guest. Such incident should be avoided and should not create stress to the next guest to check-in. We feel that we were not handled properly by the front desk, they just let us wait. They did not even offer anything like welcome drink to lessen the disappointment we were feeling, or heard a sincere sorry from their end. The facilities needs upgrade, it’s a bit outdated and the shower hot water is malfunctioning. The amount we paid overnight is not worth it’s service and facilities.
Location. Beach front.
Stayed in December 2022
Reviewed: December 30, 2022
Natasha
PhilippinesWe booked room for 6 nights at Annex building, but the stuff gave us a room in the main building for 3 nights and 3 nights in the Annex building which was actual room! The room they gave us in the main building and claimed it’s free upgrade was absolutely horrible! super noisy from early morning until late night and everything very old! actually the Annex building and our actual room was so much better! However the hotel is not worth the price they charge! only the location is great.
Location is great.
Stayed in December 2022
Reviewed: December 23, 2022
Fe
PhilippinesNone
The direct pool access from the room and just a stone throw away from the beach.
Stayed in December 2022
Reviewed: September 24, 2022
Chendy
Philippinesme and my hubby couldn't sleep well because of the mosquitoes, and it has undesirable smell of the beddings.
this hotel is just beside of the beach
Stayed in September 2022
Reviewed: September 12, 2022
Maria
United States of AmericaThe rooms were not properly cleaned.
The staff, location, food.
Stayed in August 2022
Reviewed: August 24, 2022
Nirmala
SingaporeLocation was amazing and the hotel staffs are nice but the place was under renovation and I guess cos of covid the place looks rather broken.
Stayed in July 2022
Reviewed: May 30, 2022
Arleene
United States of AmericaStaff
Stayed in May 2022
Reviewed: May 12, 2022
Keith
Philippineswhen i went to the breakfast buffet at 8:30AM, there was NO FOOD, NO PLATES, NO AVAILABLE TABLES, AND staff doesn’t really care if I was standing there for a long time. they acted as if i was not there!!!
Stayed in May 2022
Reviewed: December 8, 2021
Elatico
PhilippinesNo wifi
Location good..food is bad
Stayed in December 2021
Reviewed: February 4, 2023
Anonymous
Australianothing
great size, clean. great location and lovely staff
Stayed in February 2023
Reviewed: May 30, 2023
Seon
United States of AmericaThere are no comments available for this review
Stayed in May 2023
Reviewed: January 9, 2023
Ken
PhilippinesThere are no comments available for this review
Stayed in January 2023
Reviewed: January 4, 2023
Dave
PhilippinesThere are no comments available for this review
Stayed in January 2023
Showing 1 - 25
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