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Reviews of New Willa Jan

Ubocz 3B, 34-500 Zakopane, Poland

#189 of 632 B&Bs and inns in Zakopane

Guests' Choice

Review Score

Based on 228 B&B reviews

9.2

Score breakdown

  • Cleanliness

    9.4

  • Comfort

    9.3

  • Location

    9.1

  • Facilities

    9.1

  • Staff

    9.5

  • Value for money

    9.0

  • Free WiFi

    8.9

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Showing 1 - 25

  • Reviewed: May 2, 2024

    10
    Very relaxing and peaceful
    • Leisure trip
    • Couple
    • Double Room with Mountain View
    • Stayed 1 night
    • Submitted from a mobile device

    Stuff and rooms

    Stayed in May 2024

  • Reviewed: May 1, 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Evergthing is awesome

    I recommend it, very nice service, perfect view

    Stayed in April 2024

  • Reviewed: April 29, 2024

    8.0
    We did enjoy our stay all in all.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 5 nights

    Just a few comments- the bed was very soft and not particularly comfortable as well as really lame pillows. I wasn't expecting everyday cleaning like a hotel but I did expect clean towels every day, and had to ask for more toilet paper since no one entered the room to clean except once and the bathroom did not get cleaned.

    Served our purpose. Location was great and staff very helpful. Breakfast was fine- nothing wow, but fine.

    Stayed in April 2024

  • Reviewed: April 8, 2024

    8.0
    Good size room with a balcony overlooking mountains
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 4 nights
    • Submitted from a mobile device

    I think I would have preferred to be closer to the city center with all shops and restaurants but chances are the hotel wouldn’t have the view I had and the price would’ve been higher. I ended up ordering a taxi. Another thing is I was looking forward to the clean and fresh mountain air but instead there was a wood/coal smoke from the nearby houses. I couldn’t open the window or go out on the balcony in the evening. It was ok only at the daytime. Also it worth pointing out there steps in front of the hotel in case you are disabled or have kids. It said on the site the hotel is disability friendly but I don’t understand how would a person in the wheelchair get inside without any help from others.

    Good size room with the balcony overlooking the mountains. I only booked it because of it and paid extra to get a room with a view. When I checked in I was given a key to the room located on the 1st floor and all I could see was the courtyard in front of the hotel and the opposite building. The receptionist kindly changed my room, so I was one floor higher and could see the mountain behind the opposite house roof. The receptionist was very helpful in advising places with authentic Polish cuisine. It was good they have a sauna room in the building which can be used and included in the price. The bed was comfortable and room was quiet so it was good quality sleep.

    Stayed in February 2024

  • Reviewed: March 27, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    It was a bit of a walk to the city center, but still a walkable distance

    The view was really nice. The apartment was clean and spacious. The sauna in the building was great for relaxing after a day outside! Ski slopes are very vlose.

    Stayed in February 2024

  • Reviewed: March 2, 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 7 nights
    • Submitted from a mobile device

    Amazing service, good food, great view and good location

    Stayed in March 2024

  • Reviewed: February 24, 2024

    8.0
    Great hotel with lovely balcony
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Good room size and breakfast. Friendly staff and very clean.

    Stayed in February 2024

  • Reviewed: February 24, 2024

    10
    Everything was perfect, the location, the staff, the room 33 is the best, lovely and a terrific view.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Everything, the location, the staff, the room was perfect, lovely and a terrific view.

    Stayed in February 2024

  • Reviewed: February 12, 2024

    10
    Worth the money
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    NA

    Spacious and clean. There’s sauna

    Stayed in December 2023

  • Reviewed: February 2, 2024

    9.0
    Loved Zakopane and the view from the hotel can't be beat
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights

    The bed wasn't super comfortable and if we didn't leave our car parked the entire time it might have been a challenge to find a spot.

    Loved the location of the hotel. The view from our balcony was incredible. We enjoyed seeing the sunrise and the snowy mountains. Easy to walk into town and to the funicular even in the snow. Nice breakfast with good variety. The room was a good size and it was nice to have the ability to make a cup of tea or coffee.

    Stayed in December 2023

  • Reviewed: January 27, 2024

    10
    as a short break it was a nice experience.
    • Leisure trip
    • Group
    • Deluxe Double Room
    • Stayed 2 nights

    I would improve the breakfast area,but as an option there is a lot of local restaurants where is a big selection of breakfast.

    loved the location and ambience of the hotel.The staff is friendly and polite.The room is cosy and clean,the benefits the hotel has as there is a sauna for free of charge as in the winter to relax after the long day is really beneficial.

    Stayed in January 2024

  • Reviewed: January 18, 2024

    9.0
    The place is wonderful, comfortable and cozy.
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    We didn't have room service

    The view and the location

    Stayed in January 2024

  • Reviewed: January 13, 2024

    10
    Amazing! We were really well looked after and definitely recommend. We will be back! ✨
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Juice options at breakfast.

    The location was great, 500 metres from ski run. It was easy to get parking. The breakfast had many variations, the rooms were warm and cosy. Beautiful views and nice play area for the children to play in the snow. Service was amazing, all our requests were met and accommodated perfectly.

    Stayed in January 2024

  • Reviewed: January 8, 2024

    10
    3rd time here & we will be back again next year!
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 8 nights
    • Submitted from a mobile device

    Nothing!

    Very clean. Staff extremely friendly & went out of their way to help in any way. Great to have access to sauna as part of property especially in winter!

    Stayed in January 2024

  • Reviewed: January 3, 2024

    8.0
    Very Good
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights

    In the room for a 4 day stay were 2 tea bags and 2 coffee sachets, plus a small amount of toilet rolls. Not replenished toilet rolls until requested. Small details but as to the price paid for the accommodation it seems rather miserly.

    Stayed in December 2023

  • Reviewed: December 13, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 2 nights

    We enjoyed our stay very much. Special thanks goes to the lady who prepared delicious breakfast. The room was very cosy, welcoming, warm and spacious, nicely furnished and well-equipped, especially coffee/tea kettle. The mountain view of the room was stunning. It was 15-minute peaceful walk to the city centre, 10-minute walk to Gubalowka. Free parking in the garage was an extra bonus, too.

    Stayed in December 2023

  • Reviewed: November 17, 2023

    9.0
    Satisfied
    • Leisure trip
    • Solo traveler
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Sheets

    The interior and the furniture

    Stayed in November 2023

  • Reviewed: October 30, 2023

    9.0
    Wonderful
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights

    Unfortunately the room smelled strongly of cigarette smoke. Willa Jan's smoking ban obviously didn't bother the previous guests. Otherwise everything was nearly perfect.

    really good breakfast. really friendly personal.

    Stayed in October 2023

  • Reviewed: October 18, 2023

    9.0
    Very recommended
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    The internet hardly works, Uber and Bolt taxis do not exist in this area at all, but there are buses that pass by the area approximately every twenty minutes

    An extremely large room, a large balcony with a spectacular view, personal and courteous service

    Stayed in October 2023

  • Reviewed: October 15, 2023

    9.0
    Wonderful
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Clean room, tasty and rich breakfast, good location, not far from center and main bus station and, of corse, beautiful view on mountains :)

    Stayed in September 2023

  • Reviewed: October 8, 2023

    10
    Exceptional
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Would like to see more information in english.

    We were very happy with the window view. It was magical to wake up to mountains and clouds! The bed was very comfy. It's very good that you have a small firdge in room - very usefull. The room and bathroom very clean and nice. And also we are happy that staff can speak in english.

    Stayed in October 2023

  • Reviewed: August 30, 2023

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    Location, view, clean

    Stayed in August 2023

  • Reviewed: August 28, 2023

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Deluxe Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Breakfast could have been better.

    Nice view, great staff, good location

    Stayed in August 2023

  • Reviewed: August 20, 2023

    10
    The staff was really friendly and I loved the stay there, would definetely come again!
    • Leisure trip
    • Couple
    • Deluxe Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    The noise in the corridor (mostly loud people)

    Amazing view to the mountains

    Stayed in August 2023

Showing 1 - 25

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