Saunas are separated from the pool area and need to cross the public corridor and is located in changing rooms.

Everything liked. Food good. Cosy hotel

Stayed in March 2024

Room styling bit old and tradition. But nothing bad at all.

The staff are all helpful, flexible and prompt.

Stayed in May 2024

I have been using this hotel for around ten years and I consider it the best in Warsaw. Excellent staff, swimming pool and bar. Very comfortable bedrooms.

Stayed in May 2024

Great 70th architecture and beautifull resent renovation by french designer! Great location, food and service!

Stayed in May 2024

Cleanliness, soft and wide beds, warm pool with calm interior (included in price), good esspresso in rooms, quality amenities, kids bathrobes - family friendly, tasty food in restaurant, wide healthy breakfast offer & nice service in breakfast

Stayed in May 2024

nothing

In my opinion it is hard for a 'chain' hotel to stand out. This is as good as any ... nice staff, solid facilities and very well located.

Stayed in February 2024

Excellent swimming pool, professional staff and very good cocktails made by a very well trained mixologist.

Stayed in May 2024

I Just want to know the matress brand. I want the same for my bed at homee

Everything was fine. The best accomodation in warsaw.

Stayed in April 2024

If only the saunas did not separate genders (located in the male/female locker rooms)…though I understand a mixed gender sauna could cause discomfort among some foreign guests.

Convenient location with secure underground & above-ground parking available; a short and pleasant walk into the heart of Old Town. Łukasz (Guest Relations Manager) made our stay particularly special, and went out of his way to ensure we felt like valued guests. He succeeded! Exceptional service; Łukasz is supremely professional, thoughtful, and genuinely attentive. Perfect end to our wonderful journey throughout Poland. Easy drive to airport on departure day. We enjoyed the Nespresso machine in our room, the beautifully designed pool area, the sauna and the lounge bar in the evening. Gabriel in the spa area was quite helpful during each of our visits. We will certainly return to Sofitel Warszawa!

Stayed in April 2024

There didn't appear to be any shop facilities, although there are mini markets 5-10 minute walk away and La Brasserie Restaurant was nice for a longer relaxed lunch but there didn't appear to be anything offering a quicker more functional menu. The breakfast room seems to be used by corporate events for lunch during the day,

The Sofitel is very comfortable and well located for the old town of Warsaw. The breakfast choice was very good as was the food in La Brasserie Moderne. Room service and the facilities in the room were all very good. Very stylish overall

Stayed in April 2024

We really enjoyed the bar experience with friendly and knowledgeable staff, apart from the champagne the choice of premium wine was very limited, at the restaurant the same wine list was offered which was not in keeping with the restaurant in a five star hotel. This was the major disappointment of our stay.

Breakfast buffet was excellent, staff at breakfast were first class. The restaurant food was good although the wine choice was limited. The room was good for the price We both agreed we would stay there again.

Stayed in April 2024

Nothing.

Excellent position and awesome breakfast. Our room right on Pildulski Square and Saxon Gardens was outstanding: super large and comfy bed, good bathroom, fantastic view. All the hotel is super clean, the service room is excellent. Tasty dinner at the Brasserie Moderne. It's worth the five stars.

Stayed in April 2024

the bedrooms at the front with the view over the square were quite noisy

it was clean and functional and the breakfast was good

Stayed in April 2024

Professional staff. The breakfast spread had everything from fresh pastries to hot dishes, ensuring a great start to the day. The bed was soft yet supportive, allowing me to sleep soundly and wake up refreshed. If you're looking for a hotel with a fantastic breakfast and comfy beds, this is the place to stay.

Stayed in February 2024

Great breakfast. Rooms were mega comfortable. Very nice and helpful staff. Super location.

Stayed in April 2024

Bathrooms in our rooms were a bit outdated in contrast to everything else in the hotel, which was splendid.

Everything , especially super comfortable beds, amazing breakfast and very professional and attentive staff:) plus location is perfect.

Stayed in April 2024

No balcony

Good

Stayed in March 2024

The reception staff is a bit rude. This is my second try to stay in this hotel. I had the two times issue with my reservation. So this time I used Booking to solve the issue and to make reservation (as the one via my company did not occur) since my colleagues were staying in the same hotel. But the both times when the receptionist could not find the reservation they have become rude. The previous time I left to Hilton and after this second real visit I do not actaully find a good reason to stay in the hotel. It is much more expensive for the same type of room and breakfast! I was said that i am upgraded to better room, which probably is the case. But I can not imagine what would be if I am not upgraded!?!

Stayed in March 2024

Nothing

Everything

Stayed in March 2024

Great location and facilities

Stayed in March 2024

Nothing

Good location

Stayed in March 2024

They charged an exaggerated amount for the dog and parking (200pln and 15pln/hour or 150pln per day).

Location

Stayed in March 2024

-

Everything

Stayed in January 2024

I was surprised with an upgrade

The customer service is excellent, the breakfast was lovely. The Junior suite was LUSH

Stayed in March 2024