Rosa Street, 2 Isla Verde, 00979 San Juan, Puerto Rico
#78 of 79 hotels in San Juan
Guests' ChoiceBased on 1299 hotel reviews
5.4Cleanliness
5.9
Comfort
6.0
Location
7.9
Facilities
5.5
Staff
7.3
Value for money
6.0
Free WiFi
5.7
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 16, 2024
Yesenia
United States of AmericaWhen is holiday season they need more towels because the take our towels to give to other customers.
Stayed in April 2024
Reviewed: April 6, 2024
Arianna
United States of AmericaThe hotel it’s pretty old, the phone from the room or tv remote did not work. It had poor conditions.
Stayed in April 2024
Reviewed: March 18, 2024
Leslyn
United States of AmericaI like the location
The food is good
Stayed in February 2024
Reviewed: March 8, 2024
Andrea
United States of AmericaOne thing I will say is that the hotel can use some improvements. the curtains were dirty , the trash can was moldy, my door ran out of batteries and I was waiting for someone to come fix it. I did had to call several time but the guy was wonderful and fixed the problem.
The location was great. The view of my room was great as well. I enjoy being able to walk around and go to different places around the neighbor where the hotel was located.
Stayed in March 2024
Reviewed: February 29, 2024
Stewart
United States of AmericaMold on shower curtain Roach in the bathroom Doors didn’t seal Grout in shower dirty Shower small Housekeeping rude Towels dirty Had to ask for towels and wash cloths
Breakfast was nonexistent. Loved the price and convenience.
Stayed in February 2024
Reviewed: February 25, 2024
Perez
United States of AmericaNeed remodeling
Nice A/C
Stayed in February 2024
Reviewed: February 21, 2024
Angela
United States of AmericaTheir pictures online look a lot better than it is in person. Our window in the bathroom would not close; it opens up to the walkway between rooms. I am not sure about the price, it seemed like it should have been priced lower, since it seemed somewhat run down.
There was a room available and it was 5 minutes from the airport and close to the beach.
Stayed in February 2024
Reviewed: January 29, 2024
Sussie
DenmarkThe room and bath was okay for the Price we paid.
Walking distance to a Long nice sandt Beach. It had a pool and a diner breakfast/lunch restaurant.
Stayed in January 2024
Reviewed: January 29, 2024
Mayleen
United States of AmericaOld, no hot water, very small bathroom.
Nice location, quiet, pool was nice. Although very outdated , it was clean.
Stayed in January 2024
Reviewed: January 28, 2024
Zory
United States of AmericaRooms AC barely worked Beds were not comfortable Cleaning was basic at best
It was close to nice beach
Stayed in January 2024
Reviewed: January 26, 2024
Eglė
LithuaniaThe room was shabby and dated, with peeling paint and humidity. One of the beds had a plastic cover on the mattress . The parking lot is not free for guests.
Great location near the beach and airport, nice pool
Stayed in January 2024
Reviewed: January 26, 2024
Daniel
United States of AmericaDeposit
Location is vbery good, in Isla Verde close to the beach and the area has very good restaurants
Stayed in January 2024
Reviewed: January 23, 2024
Judie
United States of AmericaAdvertising looks much nicer than reality.
Good food
Stayed in January 2024
Reviewed: January 16, 2024
Adriana
Puerto RicoThe rooms were small, the bathroom VERY SMALL!, the toilet kept running water. There wasn’t hot water, the tv went off, the elevator was out of service on the last day. And I woke up on my last day, with cockroach in the room
The location
Stayed in January 2024
Reviewed: January 15, 2024
Mccovey
United States of AmericaThe loud music
Stayed in January 2024
Reviewed: December 30, 2023
Julie
United States of AmericaDirty, bugs, stains on walls and sheets. Door didn’t lock from inside and there was a huge gap from half way down to the bottom. Elevator was shady. A good remodel would do wonders!!!
Not a bad location.
Stayed in December 2023
Reviewed: October 21, 2023
Ramos
Puerto RicoFalta de higiene y habitaciones en mal estado
Piscina
Stayed in September 2023
Reviewed: September 13, 2023
Carmen
United States of AmericaWell it is a good hotel for the location and time. Stayed only one night.
Location! Parking
Stayed in August 2023
Reviewed: September 7, 2023
Michael
United States of AmericaThe AC didn't work, it was on the 5th floor and elevator didn't work, ice machine didn't work
The location
Stayed in August 2023
Reviewed: September 6, 2023
Ozutuchi
United States of AmericaThe blanket smell very bad
Nothing
Stayed in August 2023
Reviewed: September 4, 2023
Gina
Puerto RicoDidnt have towels… they said” theres no towel” then gave us 2 from other room, the air conditioning wasnt cool enough… didnt use the sheets… there was no parking when we arrive… have to left and return 3 hrs later… last day the elevator qot out of service… I think they could do better! The staff was the only good at this place… neither of this was their fault…
Stayed in September 2023
Reviewed: September 4, 2023
Ivelisse
United States of AmericaDirty room, the roof was in bad condition, sheets dirty
Friendly
Stayed in September 2023
Reviewed: August 29, 2023
Vazquez
United States of AmericaPlace is old and dated. Needs updated. Staff does not seem happy 😕
Stayed in August 2023
Reviewed: August 29, 2023
Garcia
United States of AmericaThe bathroom curtains were dirty !
The location
Stayed in August 2023
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