Av. Duque de Loulé 121, Santo Antonio, 1050-089 Lisbon, Portugal
#259 of 391 hotels in Lisbon
Guests' ChoiceBased on 814 hotel reviews
8.0Cleanliness
8.6
Comfort
8.4
Location
8.9
Facilities
8.0
Staff
8.6
Value for money
8.0
Free WiFi
8.4
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 3, 2024
Alan
United KingdomBathroom could use a little upgrade
Very nice and helpful receptionist
Stayed in May 2024
Reviewed: May 2, 2024
Nataliya
United States of AmericaI am satisfied with hotel.
Perfect location for tourist. Metro round the corner. 15 min walk to old city. Very good breakfast. Restores near by.
Stayed in April 2024
Reviewed: May 2, 2024
Veronika
Czech RepublicBreakfast was very good,but we had to wait for clean table.Staff was very nice.
Stayed in April 2024
Reviewed: May 2, 2024
Gwendolyn
United States of AmericaThe early morning desk manager was abrupt when dealing with us when we arrived as well as when we are leaving. All other staff were helpful and nice.
Location is excellent, near buses and subway. Good breakfast.
Stayed in April 2024
Reviewed: April 26, 2024
Seward
Canadaconstruction and ambulances outside that was very noisy. one staff member was cranky but it seemed like the phone wifi or something was not working.
great breakfast, comfortable beds. great shower and bathroom. Great location near to touristy things.
Stayed in April 2024
Reviewed: April 24, 2024
Karen
CanadaThe bath tub. When using the shower, the water went everywhere under the tub, as the decking on the tub is not sealed. The tub is not friendly for people with mobility issues, as the height of the tub makes it difficult to step in and out of it.
Convenient location, helpfulness of the staff (for us Anna was most helpful) and the breakfast bufffet.
Stayed in April 2024
Reviewed: April 16, 2024
Erin
United States of AmericaHad trouble with hotel arranged pick up at airport but the hotel made it right.
Convenient. Friendly staff.
Stayed in April 2024
Reviewed: April 14, 2024
Stewart
CanadaAt 7:30 am, at all three breakfasts, the hot food was not even Luke warm. Very disappointing. Otherwise everything met expectation.
The desk staff, the breakfast staff were all friendly, helpful and terrific.
Stayed in April 2024
Reviewed: April 3, 2024
Coddington
AustraliaThe check-in process wasn’t super smooth and when you arrive at the building there is limited signage to let you know you’re at the right place
Great location, close to shops, transport and some major attractions
Stayed in March 2024
Reviewed: April 1, 2024
Pravin
CanadaSince it met all our requirements, we did not find anything that was missing for us. In general, there is always some margin to improve but it was worth our money.
It was a buffet breakfast with varieties of items (both vegetarians and non-vegetarians), juices , Capuchino etc. Location was great. It was a big room with nice tables and chair and a very modern decor.
Stayed in March 2024
Reviewed: March 30, 2024
Jacqueline
United KingdomToo noisy by fire station and lots of construction works going on
Clean good location
Stayed in March 2024
Reviewed: March 26, 2024
Vasilii
PortugalBreakfast selection was limited and breakfast area felt cramped. We even had to wait a bit as all the seats were occupied when we arrived. Food quality was adequate, but nothing special.
The room was quite spacious, clean and everything was in good condition. There was ample space to store luggage and personal items. Bed was sizeable and comfortable. There was a kettle as well as a coffee machine in the room.
Stayed in March 2024
Reviewed: March 25, 2024
Nelson
SpainMattress and pillows unconfortable.
Location
Stayed in March 2024
Reviewed: March 18, 2024
Ulpia
RomaniaThe hairdryer is a bit old, it could you a little refresh, also the furniture, but it is not disturbing at all
The hotel is very clean and very convenient located, nice staff, very good breakfast
Stayed in March 2024
Reviewed: March 16, 2024
Thiago
United KingdomI selected a room with a city view. I was provided a room with no view at all. When I questioned about it, staff said it depends on availability. I booked this hotel in December to travel in March, there was enough time to get us a better room.
Good location
Stayed in March 2024
Reviewed: March 15, 2024
Nestani
GeorgiaWifi almost did not work.
Stayed in March 2024
Reviewed: February 21, 2024
Desmond
CanadaThe room was a bit on the small size and the view into an empty courtyard was not great.
The hotel was in an excellent location, on a quiet street and a 2 minute walk to the Metro. The breakfast buffet was very good. The room was clean and comfortable. The staff were friendly and helpful.
Stayed in February 2024
Reviewed: February 17, 2024
Karen
United KingdomNothing
Spotlessly clean. Staff were superb.
Stayed in February 2024
Reviewed: February 13, 2024
Desmond
CanadaThe room faced a construction site.
Great location and great breakfast. They were steps from the Metro. They even had urmbrellas to lian out when it rained.
Stayed in February 2024
Reviewed: February 7, 2024
Chira
SpainWe went in February and the heating was a bit much, but we opened the window and we were fine.
Excellent location, great service, great breakfast, very clean!
Stayed in February 2024
Reviewed: February 6, 2024
Natasha
United KingdomThe column in our room was a bit intrusive but realise the building is old so not the end of the world. The breakfast area could do with being twice the size. Otherwise no complaints.
The location to the Metro was fantastic. The lift was very quick to get us up and down, great views over the city too higher up. Staff were friendly and always willing to help.
Stayed in February 2024
Reviewed: February 5, 2024
Csaba
Hungarybit old furnished
good location
Stayed in February 2024
Reviewed: January 31, 2024
Debi
CanadaThe pillows were like sleeping on rolling balloons. A kettle in the room would be ideal.I haven't been in a room that didn't have a coffee/tea service. However, having the availability to bring a caraf of hot water to the room was acceptable.
I enjoyed the location as it was a 7 minute walk to the Hop on Hop off bus hub. The room was small but the bed was comfortable, except for the pillows. The view was an enclosed roof top, not a view of the city. That would have been fine for one night but I was there for five. I figured that's what you get for not booking directly with the hotel. I will book directly with them for next time in March. The staff were exceptional and very helpful. The breakfast buffet was very good.
Stayed in January 2024
Reviewed: January 15, 2024
Lenka
Slovakiawould recommend doing some small fixes in the rooms
loved the breakfast! room was also very cozy
Stayed in January 2024
Priego de Córdoba, Spain
South Lake Tahoe, USA
Valencia, Spain
Brick Bay, Honduras
Saint Petersburg, Russia
Kuta, Indonesia
Puerto del Carmen, Spain
Lisbon, Portugal
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content