Reviews of Lutecia Smart Design Hotel This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
Av Frei Miguel Contreiras 52, Alvalade, 1749-086 Lisbon, Portugal
#221 of 391 hotels in Lisbon
Guests' ChoiceReview Score
Based on 1063 hotel reviews
8.3Score breakdown
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Cleanliness
8.9
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Comfort
8.8
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Location
8.4
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Facilities
8.4
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Staff
8.7
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Value for money
8.3
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Free WiFi
8.0
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Reviewed: April 25, 2024
Sumedh
France4 Reviews9.0“Happy with our stay at this hotel”- • Leisure trip
- • Family with young children
- • Standard Double or Twin Room
- • Stayed 2 nights
.
Excellent location. Near to Metro & Train station. Easy to reach to the City Center. Specious & comfortable room with all the amenities. Very Good Breakfast Menu.
Stayed in April 2024
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Reviewed: April 12, 2024
Rui
Mozambique12 Reviews2 helpful votes7.0Good- • Leisure trip
- • Solo traveler
- • Standard Double or Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
The room was a bit noisy...I think it was because of the elevator
Stayed in April 2024
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Reviewed: April 9, 2024
Romans
Latvia41 Reviews7 helpful votes7.0“Overall a nice place to stay in Lisbon”- • Leisure trip
- • Group
- • Standard Double or Twin Room
- • Stayed 6 nights
- • Submitted from a mobile device
The room had an unpleasant smell of mould every time walking in. It got a little better after opening the balcony door and ventilating but the weather was not so warm to leave it open. Didn’t have enough time to try to solve this problem with the staff.
Nice, spacious and comfortable room, overall clean. Great view from the balcony. Very tasty breakfast - fresh fruit was a nice touch. Helpful staff. Hotel is near the airport and a metro stop is nearby - you can get to the city centre in about 15 minutes.
Stayed in March 2024
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Reviewed: April 8, 2024
Nicole
Canada7 Reviews1 helpful vote8.0“Overall good outside the restaurant food and service”- • Leisure trip
- • Couple
- • Premium Double or Twin Room with Balcony
- • Stayed 6 nights
- • Submitted from a mobile device
The breakfast buffet was basic and expensive for what you get . Staff was rude Dinner at restaurant bad
Overall property and location were great. . Staff at reception and bar exceptional!!
Stayed in April 2024
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Reviewed: April 5, 2024
Vasily
Belgium1 review7.0“Mediocre”- • Leisure trip
- • Family with young children
- • Standard Double or Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
Time it strange that they would charge 2 euros for a coffee capsule for a coffee machine inside the room. Breakfast was so-so, definitely much better options available for the money
Spacious room
Stayed in April 2024
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Reviewed: April 2, 2024
Almerinda
Canada9 Reviews1 helpful vote9.0“Ultra Clean.”- • Leisure trip
- • Travelers with friends
- • Standard Triple Room (Maximum 3 People)
- • Stayed 1 night
- • Submitted from a mobile device
Had no USB charging ports in the room. In the morning, a large bus tour group took over the elevators and breakfast room, making it difficult for others.
Very clean and close to the airport. Friendly staff.
Stayed in March 2024
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Reviewed: March 19, 2024
Miguel
Portugal3 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • Standard Double or Twin Room
- • Stayed 1 night
I really liked the enrionment of the hotel floor, with suitable decoration.
Easy access the hotel, near by metro station and train.
Stayed in March 2024
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Reviewed: March 18, 2024
Natacha
United Kingdom9 Reviews7.0“Lovely hotel, friendly staff, perfect location, near train station Roma. Beautiful cafes in the area.”- • Leisure trip
- • Family with young children
- • Premium Double or Twin Room with Balcony
- • Stayed 3 nights
- • Submitted from a mobile device
No kettle in the room. You have to pay for tea/ coffee . Only minus point.
Staff were friendly and helpful. Room and bed was lovely and spacious
Stayed in March 2024
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Reviewed: March 17, 2024
Sue
United Kingdom60 Reviews13 helpful votes8.0“A good location and reasonably quiet for a city hotel.”- • Leisure trip
- • Couple
- • Standard Double or Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
Our room was a lovely size and best of all it had two comfortable chairs. So often these days there is never anywhere for guests to sit other than on the bed. The light in the room and bathroom was excellent too. The hotel is a large one and it was pretty much full when we stayed so perhaps not as relaxing in the communal areas as it could have been. The bar was peaceful though and the bar man was lovely - he humoured my husband with an hour’s discussion on football!
Stayed in March 2024
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Reviewed: March 15, 2024
Raul
United Arab Emirates31 Reviews3 helpful votes7.0“If you just need a place to stay, then stay there. But advise against the breakfast and paying to use a machine in your”- • Leisure trip
- • Family with young children
- • Standard Double or Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
The hotel room has a coffee machine (no kettle) and charges you for the capsules. Never seen that in a hotel, let alone a ‘4 star’ hotel. Beyond cheap. Go to the street and enjoy a proper coffee. Breakfast was below average, no choice. Second morning we opted to go somewhere else and have a proper breakfast.
Stayed in March 2024
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Reviewed: March 11, 2024
Joao
Netherlands9 Reviews9.0“Enjoyable and considering the average prices it was excellent.”- • Leisure trip
- • Couple
- • Standard Double or Twin Room
- • Stayed 5 nights
- • Submitted from a mobile device
There was nothing in particular that I might have disliked except perhaps the elevators which could perhaps be a bit more efficient. For the rest it was all fine.
Room was clean with a great view and an excellent mattress. Location is handy, close to public transports and not so much in the middle of the touristic areas. Properties in Lisbon are way too expensive for a rainy February but that's the market and the property itself.
Stayed in February 2024
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Reviewed: February 23, 2024
Deolinda
Angola27 Reviews1 helpful vote8.0“Good”- • Leisure trip
- • Couple
- • Standard Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Breakfast
Hotel is nice
Stayed in February 2024
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Reviewed: February 14, 2024
Maria
United Kingdom7 Reviews9.0“Great value for your money”- • Leisure trip
- • Family with young children
- • Standard Double or Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
Liked everything about it
Comfortable and friendly staff. Very helpful staff.
Stayed in February 2024
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Reviewed: January 23, 2024
Banafshe
Belgium5 Reviews1 helpful vote7.0Good- • Business trip
- • Group
- • Standard Double or Twin Room
- • Stayed 5 nights
breakfast could do with a larger veriaty
room with the balcony was nice. rooms were clean. They will not change the sheets or towels if you don't request it.
Stayed in January 2024
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Reviewed: January 12, 2024
Ana
Belgium55 Reviews4 helpful votes8.0Very Good- • Family with young children
- • Standard Double or Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
The location is perfect to get anywhere in the city using public transport. The rooms are comfortable , spacious and very clean. The staff is very nice and professional.
Stayed in January 2024
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Reviewed: January 7, 2024
Natalia
Russia16 Reviews2 helpful votes9.0Wonderful- • Leisure trip
- • Family with young children
- • Standard Double or Twin Room
- • Stayed 4 nights
- • Submitted from a mobile device
The lack of cattle. There is a coffee machine, but no cattle - we are tea guys mostly))
Everything was as described. Very clean room and bathroom. The room is tiny but quite cozy.
Stayed in December 2023
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Reviewed: January 7, 2024
Richard
Canada5 Reviews8.0“good stay but booking led me to believe there was parking as i had a rental. Had to find street park”- • Leisure trip
- • Group
- • Family Room
- • Stayed 1 night
no parking
nice bed
Stayed in January 2024
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Reviewed: December 22, 2023
Jacob
Germany6 Reviews8.0Very Good- • Leisure trip
- • Family with young children
- • Standard Double or Twin Room
- • Stayed 4 nights
- • Submitted from a mobile device
Dining area
Breakfast was good. But the dining area looked little rustic
Stayed in December 2023
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Reviewed: December 8, 2023
Marta
Poland3 Reviews7.0“Not bad”- • Family with young children
- • Standard Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
We had some problems talking with the staff as they didn't speak very well in English. It caused some issues, but it was nothing serious. As many mentioned, water and coffee inside the room are not free. Everything has a price, and you will be charged for it. I visited many hotels over the years, and I know that this might be a surprise for the guests. Most hotels offer water and tea for free in the rooms as part of the service. So, be cautious.
We only stayed in the hotel for one night as our flight was cancelled. Therefore, we didn't have a chance to experience everything that the hotel has to offer. The location is really good, as you are close to the airport and train station which allows you to easily travel around Lisbon. The receptionist was very kind and helpful despite the late check-in. The room was really nice, clean and spacious. The beds were super comfy! The hotel offers many SPA treatments, and the offer looked really tempting. It's a nice addition. We had a dinner at a restaurant, they had a good variety of meals and wine to choose. Overall, we had a good experience.
Stayed in November 2023
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Reviewed: December 7, 2023
Ana
Portugal20 Reviews8.0“Clean and confortable.”- • Leisure trip
- • Family with young children
- • Standard Double or Twin Room
- • Stayed 2 nights
We attend to breakfast at 10h35 but the breakfast was until 10h30, and first they said that was closed, but at the end they let us take breakfast.
Room very clean and cousy.
Stayed in December 2023
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Reviewed: November 27, 2023
Myra
Germany22 Reviews3 helpful votes8.0“Convienent to airport. Breakfast included.”- • Leisure trip
- • Couple
- • Standard Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
No parking.
Convenient to airport. Offers dinner for when you arrive late. Breakfast included. Great service.
Stayed in November 2023
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Reviewed: November 18, 2023
Jean
France27 Reviews9.0Wonderful- • Leisure trip
- • Couple
- • Standard Double or Twin Room
- • Stayed 1 night
- • Submitted from a mobile device
Sober modern design
Very convenient , clean and friendly
Stayed in November 2023
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Reviewed: November 12, 2023
Xuan
Spain4 Reviews8.0Very Good- • Leisure trip
- • Couple
- • Premium Double or Twin Room with Balcony
- • Stayed 4 nights
they charged for coffee they put in table inside room , I never pay for coffee I brew in room before , I don't like that why I book 2 day extra stay at holiday inn
hotel clean , excellent in side room ,
Stayed in November 2023
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Reviewed: November 11, 2023
Mtawa
Tanzania1 review8.0“I enjoyed all of it”- • Business trip
- • Solo traveler
- • Standard Double or Twin Room
- • Stayed 3 nights
None
the place was cool and quite making comfortable stay
Stayed in November 2023
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