Praça Da Ribeira, 1, União de Freguesias do Centro, 4050-513 Porto, Portugal
#84 of 222 hotels in Porto
Guests' ChoiceBased on 697 hotel reviews
8.7Cleanliness
9.1
Comfort
9.2
Location
9.7
Facilities
8.7
Staff
9.2
Value for money
8.2
Free WiFi
8.8
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 15, 2024
Graeme
United KingdomAn excellent location close to many restaurants and a vibrant area, the hotel staff were very helpful and could do enough to make our stay enjoyable. Breakfast was very good with plenty of choice, particularly the pastries and cheese.
Stayed in April 2024
Reviewed: April 13, 2024
Seonghyeon
BelgiumThe Hollandaise sauce on the eggs Benedict could be better (just a little suggestion!)
Friendly and welcoming staff The river view Nice breakfast
Stayed in April 2024
Reviewed: April 8, 2024
Henrik
SwedenFrosted glass walls around the toilet.
Port wine included in breakfast. The location. Service minded staff.
Stayed in April 2024
Reviewed: April 6, 2024
Alison
United KingdomNothing
Great location. Lovely hotel. Really well converted. Nice little bar. Only ate in restaurant at breakfast. Staff very friendly.
Stayed in April 2024
Reviewed: April 4, 2024
Dong
United States of AmericaSuper friendly and helpful staff
Stayed in March 2024
Reviewed: March 29, 2024
Robert
United States of AmericaThe gym is really bad and wholly insufficient for a five star hotel. No pool. The lobby is small, cramped and unattractive. There can be a lot of noise and commotion and crowds right in front of the hotel, so the experience here is not one of tranquillity. No convenient parking.
The location is the best one in Porto--on the Ribeira. We started in a standard, average room with no view, but the hotel let us upgrade for extra charge to a room with breathtaking views of the Douro River and the Ribeira. The included breakfasts were abundant, but dominated by cakes and high carb foods; lots of choices including yogurt, fresh fruit, seeds, eggs and other good foods. The staff was professional, well organized and helpful.
Stayed in March 2024
Reviewed: March 28, 2024
Susan
United KingdomThe room we were in was a bit dark. Could maybe have done with a bit more lighting to compensate. It would have been good to have shower gel easily available beside bath as well as in shower.
The restaurant was fabulous. We had delicious meals in the evening and the service was outstanding. The location was superb, very central and lovely views across the river.
Stayed in March 2024
Reviewed: March 27, 2024
Sheila
United KingdomLovely location and staff very friendly and helpful. Breakfast fab!
Stayed in March 2024
Reviewed: March 23, 2024
Gerardine
IrelandCannot fault anything
The central location right smack bang in the middle of it all.
Stayed in March 2024
Reviewed: March 23, 2024
Sarah
United KingdomNothing@
Location Comfortable room Exceptionally clean Good breakfast
Stayed in March 2024
Reviewed: March 21, 2024
Stuart
United KingdomThe location is great and the beds are comfortable and great staff. The breakfast was one best I have had in a while.
Stayed in March 2024
Reviewed: March 18, 2024
Kevin
United KingdomThe room was clean and spacious. Location on riverside. Staff were incredibly friendly and couldn’t do more to help. Seating and bar at front. Lovely restaurant with great staff who were knowledgeable and accommodating.
Stayed in March 2024
Reviewed: March 18, 2024
Sabra
United KingdomNothing
Everything
Stayed in March 2024
Reviewed: March 6, 2024
Thomas
SwitzerlandService at the hotel bar is slow, one person by himself works there most the time.
Everything ok. Room and bed were excellent!
Stayed in March 2024
Reviewed: March 4, 2024
Johnny
United KingdomAnnex away from the main hotel
Location
Stayed in February 2024
Reviewed: February 25, 2024
Thomas
United KingdomThey ran out of bacon and eggs at breakfast
Fantastic location, welcoming friendly staff, and the world’s most comfortable bed!
Stayed in February 2024
Reviewed: February 24, 2024
Daniel
United KingdomAll good
Location
Stayed in February 2024
Reviewed: February 15, 2024
Margo
NetherlandsLocation, staff and rooms - all were outstanding.
Stayed in February 2024
Reviewed: February 12, 2024
Nicholas
BulgariaBreakfast. It should be much improved The repair (renovation) in the restaurant was using such smelly nauseating chemicals.
It is right now the center of Porto. Easy access to different locations. And fun is to be there!
Stayed in February 2024
Reviewed: February 12, 2024
Roy
United States of AmericaThis hotel was Flawless.
Super fine breakfast. Dinner restaurant on premises very sophisticated. Location excellent. Staff professional, warm and friendly.
Stayed in January 2024
Reviewed: February 8, 2024
Janice
United States of AmericaTub a little difficult to get into
Everything. Location , decor , staff exceptional
Stayed in February 2024
Reviewed: February 6, 2024
Catherine
IrelandGreat location, staff were really helpful. Breakfast was fabulous.
Stayed in February 2024
Reviewed: January 7, 2024
Valeria
ArgentinaWe were not aware that cars couldn’t get to the hotel. That was an inconvenient for us since we have to walk with our luggage for more than 500 meters.
Nice hotel, excellent location
Stayed in January 2024
Reviewed: January 7, 2024
Julie
United KingdomNothing not to like!
Location was excellent. Staff were excellent in particular Hugo
Stayed in January 2024
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