Caminho Do Poiso, 9100-262 Santo António da Serra, Portugal
#3 of 6 hotels in Santo António da Serra
Guests' ChoiceBased on 67 hotel reviews
8.4Cleanliness
8.8
Comfort
8.5
Location
8.4
Facilities
8.3
Staff
9.2
Value for money
8.7
Free WiFi
8.6
Real Bookers. Real stays. Real opinions.
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Showing 1 - 25
Reviewed: March 25, 2024
Barry
United KingdomThe rooms at the top are quite basic and probably in need of an update. There are steep hills to navigate both of foot to and from the main hotel and also by car to leave the site.
The main hotel area is high quality a lovely lounge to relax in especially with the log burner on a cool night. The staff were very polite and helpful
Stayed in March 2024
Reviewed: March 9, 2024
Geraldine
FranceVery nice location, staff very nice. The balcony was very appreciated :)
Stayed in March 2024
Reviewed: February 24, 2024
Gregory
United KingdomIt was cold at night, with no central heating during our first night. Condensation/ dampness can be a problem.
The hotel is situated in beautiful, peaceful and tranquil gardens with excellent views of the surrounding hills, next to a footpath that goes to a levada. Very friendly and helpful staff. A very good buffet style breakfast was provided. It's only 20 minutes walk away from the village and bus stops to Funchal / Machico.
Stayed in February 2024
Reviewed: January 24, 2024
Franciska
CroatiaVery nice house in beautiful location, staff very kind.
Stayed in January 2024
Reviewed: January 3, 2024
Árpád
HungaryThe room on the first floor of the main building did not look like the ones shown on the room photographs.
We liked the clean, calm accommodation in the very nice environment.
Stayed in December 2023
Reviewed: January 3, 2024
Marketa
Czech RepublicVery calm and quiet location with the mountain view. Convenient to commute to Funchal and other parts of the island. Very nice breakfast served with variety of options.
Stayed in January 2024
Reviewed: December 24, 2023
Rebecca
GermanyRoom was a bit humid
Beautiful view, quiet, good breakfast, nice staff
Stayed in December 2023
Reviewed: December 4, 2023
Jana
Czech RepublicIt is hard to find what we didn't like. I can think of only one thing which is short shower curtains which causes water to splash everywhere on the floor while taking shower. Also I would suggest to get more flowers or decorations into the hotel rooms - all walls are mostly empty. But otherwise we had a perfect stay.
We chose this accommodation because we wanted to avoid big city noise and and it fulfilled our expectations - we really loved the quiet surroundings and beautiful nature everywhere. The hotel was very clean and also breakfast was very delicious - every morning they served scrambled eggs, fresh pastry, ham, beans, bacon, various fruit and vegetables, yoghurts, juice and many other. Personal was a bit struggling with English, however they were always very nice and helpful. One day we went on a trip early and they have prepared sandwiches for us and brought it straight to our room a day before, which we appreciated a lot (this service was free of charge).
Stayed in November 2023
Reviewed: November 25, 2023
Platts
United KingdomA lovely quiet location with kind and helpful staff - I asked for an extra pillow and a hairdryer, absolutely no problem at all, efficient service with a genuine smile. Breakfast was really good, it helped when background music was played otherwise it was uncomfortably quiet!
Stayed in November 2023
Reviewed: November 18, 2023
Julie
NorwayThe breakfast was cheap and boring. I informed them about my lactose intolerance beforehand, but this was not catered to. You can hear hear everything going on in the hotel in your room.
Stunning and quiet and comfortable beds!
Stayed in November 2023
Reviewed: October 27, 2023
Crispin
United KingdomNeeded instructions to reach the accomodation. Our Sat Nav took us up steep winding roads but there was a quicker easier way.
Lovely locatoin and views. Friendly staff. Nice breakfast. Didn't mind the lizard in the bathroom, felt like a real holiday
Stayed in October 2023
Reviewed: September 27, 2023
Carlos
Costa RicaThere should be clear directions as to how to reach the property. One side the road is horrible, coming from the north takes longer but its a paved road and climb is less steep.
The property is beautiful, with great views. Amazing breakfast and the staff is super friendly. The room was very spacious and comfortable. Its very close to Pico do Ariero and Ponta de Sao Lourenco. Great place for a relaxing weekend getaway.
Stayed in September 2023
Reviewed: July 12, 2023
Václav
Czech RepublicThe location of sign to the accomodation could be on the other way not only from the village. It was easy to miss the turn. The dinner was very good but it had a small portion.
Very friendly staff and the location was perfect. We felt welcomed and comfortable.
Stayed in July 2023
Reviewed: April 5, 2023
Brigitta
HungaryWe wanted to see the sunrise so asked the breakfast to be packed. It was not possible as staff only started around half8. I understand that. But theyápá offered to pack us a picknic food for extra money while we paid for breakfast we could not eat. This was not very nice. Other than that greatest accomodation ever.
The location was amazing and peaceful with views to the mountains. It was great to arrive after a long day to this piece of paradise. We were located above/behind the main building in one of the 4 little "apartments" (no kitchen though). We had a little patio where we could eat our food and relax. Truly one of the most fantastic accomodations I have ever been. Parking was behind the houses. Driving up to the location was tricky, extremely steep, narrow with lots of sharp turns. But it's up the hills so... Breakfast was okay, not a big variety but basic things.
Stayed in March 2023
Reviewed: March 27, 2023
Loredana
RomaniaThe rooma can be improved, in one of them smelled bad. It will be nice to find some water when you arrive, at least late on the night and you don't find anything :)
The location was very nice and quite surrounded by nature. The stuff was very responsive and nice. The every morning sounds of nature and view were incredible.
Stayed in March 2023
Reviewed: March 5, 2023
Nuno
PortugalThe long steep road up to there
The quietness, the view and the facilities
Stayed in March 2023
Reviewed: March 4, 2023
Jaroslav
SlovakiaBeautiful garden, close to the nice hiking route, very cozy atmosphere in a large house.
Stayed in February 2023
Reviewed: January 17, 2023
Heike
GermanyUnfortunatly it is cold and hunid in the room and the little electric heater cood not make it comfortable. The Quinta is extraordanery beatiful, the Breakfast exzellente.
Stayed in January 2023
Reviewed: October 19, 2022
Frank
Germany- very friendly and helpful staff - very good food - breakfast and dinner - comfortable, clean and spacious rooms - very good location for hiking excursions in the mountains as well as north-east coast
Stayed in October 2022
Reviewed: September 17, 2022
Anghel
RomaniaBreakfast was not so rich and the walls thin, could easily hear what is happening around.
The location,even if it was a bit remote,around 5km north of Santa Cruz, was a lovely villa surrounded my a beautiful well groomed garden,in the middle of nature. The property staff were lovely and helpful.
Stayed in September 2022
Reviewed: August 28, 2022
Lisa
United KingdomNothing, it was good.
The location was really nice in the middle of nature. It was really quiet, it's perfect for holidays. Comfortable beds. Staff is really friendly and easy to communicate with and we were able to do a self check in
Stayed in August 2022
Reviewed: July 16, 2022
José
PortugalLocation is far from Funchal
Breakfast, staff, clean room
Stayed in July 2022
Reviewed: July 8, 2022
Valeriia
United KingdomEverything was great. Thank you
Absolutely beautiful place and surroundings. Breakfast was pretty standard buffet and offered hot and cold sections, juice, tea and coffee were included. We stayed in bungalow type room which was a few meters away from the main residence. It was bright spacious and had things we needed for the stay. Tea making facilities, extra blankets. Our room was cleaned daily.
Stayed in July 2022
Reviewed: May 27, 2022
Gábor
SlovakiaWe arrived at 9:30PM, and when I called the property they just told we can check in in morning next day. That was little bit inconvenienet as we agreed before when we will arrive. After a short explanation we made the check in at night, so there was just a little disagreement. If you arrive later, just make it clear before.
The location is on the top of mountain, so a small rented car really needed performance, but the view from the property is beautiful, the atmosphere of the property is great, there is calm and silent. Really good value for money, strongly recommend. The stuff is kind and very friendly.
Stayed in May 2022
Showing 1 - 25
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