Rua Latino Coelho, 1, Avenidas Novas, 1069-025 Lisbon, Portugal
#202 of 392 hotels in Lisbon
Guests' ChoiceBased on 215 hotel reviews
8.4Cleanliness
8.8
Comfort
8.9
Location
8.7
Facilities
8.6
Staff
9.0
Value for money
7.8
Free WiFi
8.1
Real Bookers. Real stays. Real opinions.
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End of dialog contentReviewed: April 17, 2024
Jan
BelgiumThere was nothing we didn't like! Everything was just perfect!
Very clean and fancy room. Superb breakfast! Staff extremely friendly. Extensive fittness & spa. The outdoor pool is great! Longtime that we had a 5* hotel that really is a 5- hotel like in the old days!
Stayed in April 2024
Reviewed: March 28, 2024
Julie
United KingdomMain meals quite costly. So decided to eat elsewhere in the evening
Staff were very friendly & helpful. Hotel very clean & tidy. Breakfast excellent. Room very good.
Stayed in March 2024
Reviewed: February 25, 2024
Maximillana
PhilippinesNone.
Accessible to the shopping area like el corte ingles, clean and spacious room, food was delicious, l like the free popcorn in tbe reception area. The staff are courteous.
Stayed in February 2024
Reviewed: January 6, 2024
Hector
United States of AmericaFound breakfast a bit pricey for what was offered
Location
Stayed in January 2024
Reviewed: November 5, 2023
Tandan
NepalNothing
Restaurent
Stayed in October 2023
Reviewed: October 19, 2023
Fernando
Spainthe hotel is located closed to the airport and there is constant noise of the planes. the concierge service is a mess. the day of leaving there was nobody there and had to pick up my keys, go by myself to the garage and pick up the car. Poor service. breakfast was not great for a 5 Stars.
bed was comfy.
Stayed in October 2023
Reviewed: October 11, 2023
Steve
United KingdomExcellent room, decent breakfast
Stayed in October 2023
Reviewed: September 28, 2023
Andrew
TurkeyService by the staff
Stayed in September 2023
Reviewed: September 9, 2023
Simon
United States of AmericaNada
Good room, check on and breakfast.
Stayed in August 2023
Reviewed: August 18, 2023
Dsouza
AustraliaThe Dark carpets in the hallways and dim lighting. Very eerie. Not sure if this is new or to be refurbished but should definitely be bright and light in the way to your room.
Enjoyed the comforts of Sheraton
Stayed in August 2023
Reviewed: July 24, 2023
Malcolm
United KingdomQuite dark inside, not a lot of public spaces
Staff very helpful, reasonable price, gym and outdoor swimming pool
Stayed in July 2023
Reviewed: July 19, 2023
Amy
United KingdomWas told at check in there was a happy hour 5-7pm however when we went to the bar at this time we were told our room didn’t qualify us for this!
Lovely big room with good view and walkable to sights.
Stayed in July 2023
Reviewed: July 19, 2023
Michael
United KingdomLocation uninteresting, somewhat 'corporate' feel to the hotel, access to pool and outlook from pool area not the best
Friendly staff, excellent breakfast choices, clean room and bathroom
Stayed in July 2023
Reviewed: July 10, 2023
Martin
IrelandNothing
Great blackout blinds, nice dark room
Stayed in July 2023
Reviewed: June 5, 2023
Armand
United States of AmericaThere were only one available outlet that was not already occupied. Considering the large number of devices that need charging such as cell phones, tablets, computers, hearing aids, etc. one available outlet is inadequate. At a minimum there should be a power strip at the desk and an available outlet at each bed side.
Room was well appointed and clean. Mattress was firm and comfortable.
Stayed in June 2023
Reviewed: May 27, 2023
Scott
United States of Americabar and food prices
Stayed in April 2023
Reviewed: May 19, 2023
Khalid
United Arab Emiratesthe bed was not comfortable
nice room
Stayed in May 2023
Reviewed: May 4, 2023
Agopian
RomaniaInstead of a king bed we get two joined beds with an unconfortable gap between. The electric blind on the bathroom glass wall was not functioning. Price is too high for what it offers.
Nothing special
Stayed in May 2023
Reviewed: May 4, 2023
David
United States of AmericaAt check-in, I was put off a little by the young lady who checked me into the hotel. She seemed to suggest that I might need to change my clothes. She suggested that I could change my clothes in the restroom, while I waited for my room to get ready. Additionally, I was also a little annoyed by the waitress while sitting in the lounge area, waiting for my room to be prepared. I ordered a hot chocolate, and with the hot chocolate came napkins. After I finish the hot chocolate, she immediately remove the napkins. She did not ask me if I would like the napkins to remain while I was waiting. There were many people sitting and waiting for their rooms to be prepared, and all those who had ordered something still had their napkins at their disposal. Also, there was a gentleman working in the lounge area, serving food and drinks to customers. He seemed to gladly greet everyone, but said nothing to me. I felt that he purposely overlooked me for some reason or other. It did not feel right to me.
I like the location, the room, the buffet breakfast, and the waiters and waitresses at the buffet breakfast. I also enjoyed the courteousness and helpfulness of the Bellman.
Stayed in May 2023
Reviewed: April 5, 2023
Cristina
AustraliaThe spa was a wonderful experience after an exhausting day!
Stayed in April 2023
Reviewed: March 27, 2023
Jeffrey
NetherlandsThe girl checking us in was not very friendly. She never did welcome us, and actually gave us attitude. After that she added €200 on top of the agreed amount, just in case we might need something during our stay. If this is policy, please mention this to your guests as we experienced it as greedy, especially coming from the mean girl.
Very nice and modern hotel with great spa. rooms were up to standard and a welcome gift is always nice
Stayed in March 2023
Reviewed: March 17, 2023
Jillian
IrelandI did ask for pool view and asked when I realised and was told it was too busy. Slight smell of stale smoke so definitely ask for non smoking next time. And strange that on check in I was told I should of booked with site because I would of got a better deal. This was untrue as I had checked this before travel. Not something that should be said when your checking in unless you are going to give me a discount.
Breakfast was fab! Location was fair. Still had to taxi to many places. Staff were sooo nice, especially in the lobby. There was a great atmosphere in the lobby. Especially for a night cap.
Stayed in March 2023
Reviewed: February 8, 2023
Anastasia
United Kingdomnot enough choice for Christmas lunch/dinner and quite expensive.
as I’ve stayed at the hotel before I knew what to expect. rooms are luxurious and we enjoyed the pool, sauna and spa.
Stayed in December 2022
Reviewed: February 3, 2023
Ville
FinlandIt is easy to travel to hotel by metro. The breakfast was very good: for example, just fried eggs and fresh orange juice. The staff was friendly.
Stayed in January 2023
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