Reviews of Kempinski Al Othman Hotel Al Khobar This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!
King Saud Road Qashlah district, 31952 Al Khobar, Saudi Arabia
#31 of 182 hotels in Al Khobar
Guests' ChoiceReview Score
Based on 1329 hotel reviews
8.5Score breakdown
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Cleanliness
9.0
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Comfort
9.1
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Location
8.5
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Facilities
8.7
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Staff
8.8
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Value for money
7.9
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Free WiFi
8.7
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Reviewed: May 12, 2024
Natalya
United Arab Emirates24 Reviews9.0“It was a pleasant stay.”- • Business trip
- • Group
- • Deluxe King Room
- • Stayed 2 nights
Internet connection was not good. One night I woke up at 3 am because TV switched on by itself, which was very strange. We ordered pick-up from the airport and had to wait outside for half an hour for the car to arrive.
The room design was outstanding with very comfortable bed, breakfast was very good, spa was nice also.
Stayed in May 2024
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Reviewed: May 9, 2024
Alsanooni
Saudi Arabia1 review9.0“Perfect short break”- • Leisure trip
- • Couple
- • Superior King Room
- • Stayed 2 nights
- • Submitted from a mobile device
Check out time extension is to short only one hour, at least two hours instead.
All amazing staff, building, valet, facilities, building entrances etc
Stayed in May 2024
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Reviewed: May 8, 2024
Hanan
Saudi Arabia1 review8.0Very Good- • Leisure trip
- • Travelers with friends
- • Deluxe Twin Room
- • Stayed 2 nights
- • Submitted from a mobile device
Room service was not good enough We ordered desert and saudi coffee , we waited for 30 minutes whenever i called room service again they said kitchen is closed Room cleaning was not good they didn’t changed the towels till I asked to do so What I liked alot was the breakfast especially chef khloud she was nice and made me a very nice scrambled egg
Stayed in April 2024
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Reviewed: April 18, 2024
Dhabiya
United Arab Emirates12 Reviews1 helpful vote7.0Good- • Leisure trip
- • Family with young children
- • Deluxe Twin Room
- • Stayed 3 nights
- • Submitted from a mobile device
They do not clean the rooms even though you put the sign up
Location was perfect between Dammam and Al Khobar area
Stayed in April 2024
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Reviewed: April 16, 2024
Wafaa
Qatar54 Reviews12 helpful votes9.0“Mixed Experience”- • Leisure trip
- • Family with young children
- • Classic Junior Suite
- • Stayed 1 night
- • Submitted from a mobile device
Cited above.
The suite we stayed in was clean and well-maintained, which was definitely a plus. However, I found the overall cost to be on the expensive side considering what was offered. One particular incident left a sour note in an otherwise decent stay. While discussing the possibility of extending our booking with a male receptionist, a female staff member who was not involved in the conversation abruptly joined in, offering unsolicited opinions and interfering with our discussion. This intrusion felt rude and unprofessional, as she didn't have context or permission to participate in our conversation. Unfortunately, this unwanted interference led us to cancel our booking extension altogether. Although I do not know the name of the staff member who interfered, I believe the hotel management could potentially identify her through CCTV footage. It is worth noting that our decision to cancel the extension occurred shortly after this incident. Despite this unpleasant experience with the staff member, the rest of the hotel services were satisfactory. I hope the management addresses these issues to ensure that guests receive the level of privacy and professionalism they expect during their stay. Overall, our experience was a mix of positives and negatives, with the unwelcome interference being the main downside of an otherwise good stay.
Stayed in April 2024
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Reviewed: April 16, 2024
Allaa
Saudi Arabia3 Reviews10Exceptional- • Leisure trip
- • Family with young children
- • Business Suite
- • Stayed 1 night
- • Submitted from a mobile device
Nothing! All was perfect
Everything was Perfect: Service, clean, food was amazing in il vero restaurantand breakfast was nice. Definetly we will stay in it next destination in AlKhobar. Thank you very much.
Stayed in April 2024
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Reviewed: April 14, 2024
Khaled
Qatar6 Reviews10Exceptional- • Leisure trip
- • Family with young children
- • Deluxe King Room
- • Stayed 4 nights
- • Submitted from a mobile device
Its new and clean hotel..the rooms are nice toilet spacious.. the best thing in the hotel was the staff.. they are so helpful, smiling and welcoming all the time.. from the valet parking guys to the reception.. specially Mr Kawthar he was so helpful and friendly the time..
Stayed in April 2024
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Reviewed: April 7, 2024
Alaa
Saudi Arabia2 Reviews9.0Wonderful- • Business trip
- • Solo traveler
- • Classic Junior Suite
- • Stayed 1 night
- • Submitted from a mobile device
None
The quietness
Stayed in April 2024
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Reviewed: March 13, 2024
Mohammed
Saudi Arabia2 Reviews10“wonderfull”- • Business trip
- • Couple
- • Executive Room King, Executive Lounge Access
- • Stayed 6 nights
- • Submitted from a mobile device
My room extension was not reflected when calling but shows on reception another room number. IT needs to check it out. my room 1205 shows 1105.
Everything was good
Stayed in March 2024
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Reviewed: March 10, 2024
Sara
Saudi Arabia4 Reviews10Exceptional- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 2 nights
- • Submitted from a mobile device
✔️
✔️
Stayed in February 2024
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Reviewed: March 9, 2024
Ismail
Turkey15 Reviews7.0Good- • Leisure trip
- • Solo traveler
- • Superior King Room
- • Stayed 1 night
Staff not helpful at the reception
Hotel was comfortable
Stayed in March 2024
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Reviewed: March 7, 2024
Asmari
Saudi Arabia12 Reviews2 helpful votes10“Was outstanding experience”- • Business trip
- • Solo traveler
- • Superior King Room
- • Stayed 3 nights
- • Submitted from a mobile device
Cleaned and friendly staff
Very comfortable and easy access . Staff were very polite and supportive First time for me but would not be the last
Stayed in March 2024
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Reviewed: March 4, 2024
Charbel
United Arab Emirates38 Reviews1 helpful vote8.0Very Good- • Business trip
- • Group
- • Deluxe King Room
- • Stayed 2 nights
Clean room and nice bed sheets. Very good stand up large shower and comfortable bathroom. Convenient location for the meetings I had. Offers a reasonable variety of restaurants.
Stayed in February 2024
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Reviewed: March 2, 2024
Babtain
Kuwait1 review10“AMAZING.”- • Leisure trip
- • Family with young children
- • Superior King Room
- • Stayed 1 night
- • Submitted from a mobile device
Nothing it was just good vibes!!
The food and staff were amazing!!!
Stayed in March 2024
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Reviewed: February 29, 2024
Daad
Saudi Arabia8 Reviews1 helpful vote9.0Wonderful- • Business trip
- • Solo traveler
- • Deluxe King Room
- • Stayed 2 nights
The windows weren't blacked-out completely so there was still some light coming in and disturbing me. Also, the room wasn't soundproofed, I could hear the next room getting cleaned.
Friendly staff, attentive to details. Spacious room. Everything was clean. Fast service. I had breakfast and lunch both were good.
Stayed in February 2024
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Reviewed: February 26, 2024
Salah
Saudi Arabia39 Reviews3 helpful votes10“Exceptional”- • Business trip
- • Solo traveler
- • Deluxe King Room
- • Stayed 1 night
- • Submitted from a mobile device
Clean , luxurious, quick
Reception treatment was amazing
Stayed in February 2024
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Reviewed: February 25, 2024
Ali
Saudi Arabia34 Reviews2 helpful votes9.0“I enjoyed my stay and willing to come back”- • Leisure trip
- • Couple
- • Deluxe King Room
- • Stayed 2 nights
- • Submitted from a mobile device
Not a big deal but the smell in the corridors and the room wasn’t fresh (bad air) … it might need some proper circulation and air perfume or so.
Spacious room and bathroom Very great valet parking service Bed was so comfy Staff and reception were helpful and friendly
Stayed in February 2024
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Reviewed: February 13, 2024
Bu
Bahrain24 Reviews3 helpful votes8.0“Nice location of the hotel, it is a quite area to stay in”- • Leisure trip
- • Family with young children
- • Two Bedroom Family Apartment
- • Stayed 1 night
1-the furniture was not that clean 2-the kitchen is missing microwave, eating plates, frying pan 3-the car park is too tight, and the entrance and exit slop is too steep
1-the size of the room 2-Large bathroom size 2-the hospitality and the hotel staff 3-free water and soft drinks in the fridge 4-hotel facilities (like: swimming pool, coffee shop area)
Stayed in February 2024
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Reviewed: February 10, 2024
Majdi
United States of America16 Reviews1 helpful vote10Exceptional- • Leisure trip
- • Family with young children
- • Superior King Room
- • Stayed 2 nights
- • Submitted from a mobile device
Noth8ng
Hospitality
Stayed in January 2024
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Reviewed: February 7, 2024
Mohamed
United Arab Emirates19 Reviews10Exceptional- • Leisure trip
- • Family with young children
- • Classic Junior Suite
- • Stayed 1 night
- • Submitted from a mobile device
Non
Location, stuff and hotel cleaness
Stayed in February 2024
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Reviewed: January 30, 2024
Hozefa
Saudi Arabia71 Reviews6 helpful votes9.0Wonderful- • Business trip
- • Couple
- • Superior King Room
- • Stayed 1 night
- • Submitted from a mobile device
Every thing
Stayed in January 2024
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Reviewed: January 27, 2024
Salah
Saudi Arabia1 review10Exceptional- • Business trip
- • Solo traveler
- • Deluxe King Room
- • Stayed 1 night
- • Submitted from a mobile device
Old furniture
Quite clean
Stayed in January 2024
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Reviewed: January 27, 2024
Faisal
Qatar21 Reviews3 helpful votes9.0“9.5/10”- • Leisure trip
- • Family with young children
- • Two Bedroom Family Apartment
- • Stayed 4 nights
- • Submitted from a mobile device
the elevator stopped functioning 12 hrs
Proffissionalisim + Excellent good attitude
Stayed in December 2023
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Reviewed: January 19, 2024
Majdi
United States of America16 Reviews1 helpful vote9.0Wonderful- • Business trip
- • Group
- • Superior King Room
- • Stayed 2 nights
Nothing
Clean room and good breakfast
Stayed in January 2024
