We have stayed at the hotel before and thought everything really good. However this time the food was limited and ran out quickly. Time was taken to refill. Hot food was Luke warm and choice very limited. Tables took a long time to be cleaned. Staff were polite and helpful but not many of them.

Room was fine. Pools were great.

Stayed in April 2024

I guess it is a bit pricey, I was expecting for that price that I paid to have at least a bottle of water inside the room. I know that in Singapore you may drink water from the faucet - not just my personal preference. It is hot (not warm) and humid in Singapore, we all know that. So i was just expecting that the cooling system in the room is well-managed but its not. Ive sweat the whole night, although I ve already set the temperature to the lowest setting possible but i guess its not that functioning. ☹️ I only stayed one night because of the long lay-over, just wanted to have a good sleep and good shower before a 13hr-flight, definitely will be complaining about it should‘ve I stayed longer. Wifi was a bit slow - considering Singapore.

Definitely the 24hr reception, the employees are nice and helpful. 🤗 The room is clean! Bathroom is clean - clean towels too. Location is near the hawkers which is good. Breakfast buffet was good! - if you have an asian palate! Shuttle Service from the hotel going to the airport. 👍

Stayed in April 2024

We really enjoyed the pool at the top. nice way to spend an afternoon before our long flight back to Europe. Changi district is enjoyable. There is a number of small restaurants nearby.

Stayed in April 2024

The noisy air conditioning

The nice shower and roof top pool

Stayed in April 2024

The building looks a bit worn and undermaintained, probably because of the lack of visitors. The ground floor swimming pool area doesn't have any dust bins. The light in the restroom wasn't working. Therewas no soap in the sink, and no personnel around.

There are several types of Deluxe rooms - small or bigger. We requested for a bigger room with the double bed (same like the one on the photos on Booking.com) upon arrival, and were provided with it. The hotel personnel addressed all our needs and requests. We even extended for +1 more night, and upon check out, they allowed us to use the facilities, including the gym. The pools are very nice. Hotel itself is located in a very secluded area, away from the city buzz.

Stayed in April 2024

The hotel is need of a major rejuvenation.

The hotel was close to the Airport, had a pool and also close to the Changi Hawker Market.

Stayed in April 2024

No bottled water. No robes in the room.

Check in and out was really efficient. Restaurant was very good.

Stayed in April 2024

It needs a lot of paint to make it fresh. It is by the water so must be hard to maintain but it needs attention.

The roof top pool was lovely! By the river/ sea where there are otters. Handy for Changi Gaol museum and chapel which was excellent. There is a free airport shuttle bus that runs mornings and evenings. Loads of street food options are very close, plus Civil Service club opposite (open to public). Also an Irish pub!

Stayed in April 2024

Building and breakfast furnishings need maintenance.

Staff excellent. Room clean and comfortable.

Stayed in March 2024

The hallways were stuffy/musky, and needed ventilation. The hotel and rooms are somewhat dated and old already.

As Singaporeans, we wanted a staycay near changi village and Pulau Ubin for our visit. This hotel is great for walking distance to everything around. We enjoyed the rooftop pool very much for the view, and 1 for 1 beers at the rooftop bar. The gym facilities are new and many machines which we liked. I think they also gave us a free upgrade to a larger room with a bathtub and a balcony view. Special mention to Jose who went out of his way to buy us a wine opener as the hotel didn't have one (strange?). Thank you!

Stayed in March 2024

It’s a little dated but they are doing some upgrading at the meantime.

The hotel is surrounded by eateries from day and night. Great variety of cuisines and local delights. Near to seaside and easy accessible via local public transport.

Stayed in March 2024

Not much just fairly basic which suited us

Very convenient for the airport and for an overnight stay. Very convenient for restaurants, hawker centre and ferries.

Stayed in March 2024

Did not use breakfast facility

Stayed in March 2024

Breakfast spread could have been better for the price paid

Stayed in February 2024

Lots of construction and moss/mildew clean up going on while we were there. Tried contacting the property several times to modify my reservation, but I never received a response.

Beds were clean. Free airport shuttle. Shuttle does not drop off at all terminals, so if you need to depart from a different terminal, you have to take an airport shuttle…need to allow at least 45 minutes to get from the hotel to your terminal.

Stayed in March 2024

I have stayed here many times before and the outside now is getting very dilapidated. The executive lounge was closed so no dining. The free airport bus driver was rude and on my final ride to the airport, I was told we would go to Terminal 1 first(which was mine). To my disgust another couple got on and gave him cash saying ‘look after us’ so the driver went to Terminal 3 first and dropped them off. Luckily I had left early otherwise I could have missed my flight. Very unprofessional!!

The swimming pool is the best feature

Stayed in March 2024

Very disappointing breakfast with no fresh fruit. Tables messy and uncleared. Ongoing renovations made for an unwelcoming atmosphere.L'Atelier restaurant has a wonderful view but my lunch was very overpriced for what was offered.

Very clean. Pleasant room but a comfortable chair would have been nice. Only an office chair available

Stayed in March 2024

Location

Stayed in March 2024

The breakfast was not good.

The room was nice

Stayed in February 2024

Outlook of the building is very worn out, I suggest to repaint the exterior.

Location is good for food as hawker around.

Stayed in March 2024

A bit old this hotel, needs renovation. Many big groups coming, but not hesitating.

Not to far from the airport.Good food close by. 2pools, nice view.

Stayed in March 2024

Breakfast was basic, buffet style, food mainly warn or cold as was stood to long and not replenished.

Stayed in March 2024

When booking there was no notification about the ongoing refurbishment works.

Well located in Changi Village.

Stayed in March 2024

Fixed Window was leaking with water when it rains and the toilet hot water wasn't hot

Location & the Gym is excellent

Stayed in March 2024