Skip to main content
  1. Hotel reviews homepage
  2. Singapore hotel reviews
  3. Singapore hotel reviews
  4. Reviews of KēSa House, The Unlimited Collection managed by The Ascott Limited

Reviews of KēSa House, The Unlimited Collection managed by The Ascott Limited 4 stars

55 Keong Saik Road , Chinatown, 089158 Singapore, Singapore

#49 of 477 hotels in Singapore

Guests' Choice

Review score

Based on 1059 hotel reviews

8.7

Score breakdown

  • Cleanliness

    9.1

  • Comfort

    9.1

  • Location

    9.5

  • Facilities

    8.8

  • Staff

    9.5

  • Value for money

    8.3

  • Free WiFi

    9.1

100% verified reviews

Real guests. Real stays. Real opinions.

Read more- opens a dialog box
Write a review

Showing 1 – 25

  • Reviewed: 25 April 2024

    8.0
    Your best choice for short stay in Singapore
    • Leisure trip
    • People with friends
    • Standard
    • Stayed 2 nights
    • Submitted via mobile

    The hotel is located on a busy street, so some noise is to be expected. However, what bothers me is that the soundproofing from the hallway isn't adequate. I can hear the music from the neighboring room both with and without my room door closed. Mornings are the worst; I can hear people dragging suitcases and talking in the hallway. Additionally, the bathroom is too small and lacks space for even a hairbrush on the sink.

    The location is excellent. Although it requires a short walk from the MRT station to the hotel, the bustling streets and stores along the way make the stroll worthwhile. The front desk staff are also very helpful and hospitable. The hotel has three floors, all of which are access controlled by card. The open area mini-kitchen on the second floor with free snacks gives it a homely feel. Although the hotel is petite, it has almost everything needed for a comfortable stay.

    Stayed in April 2024

  • Reviewed: 25 April 2024

    10
    Central to an amazing food area and perfectly sized.
    • Business trip
    • Solo traveller
    • Standard
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    Central to a really great area of diverse food and close to city too. The public guest area is great to sit and do work outside of checkin and checkout times. I had a really late flight and was able to sit comfortably with basic amenities until I needed to leave for the airport.

    Stayed in April 2024

  • Reviewed: 23 April 2024

    9.0
    Amazing
    • Leisure trip
    • Solo traveller
    • Deluxe
    • Stayed 3 nights
    • Submitted via mobile

    It was a small room so could hear everyone walking

    Aircon was good and functioning

    Stayed in April 2024

  • Reviewed: 21 April 2024

    10
    Exceptional
    • Leisure trip
    • Solo traveller
    • Standard
    • Stayed 2 nights
    • Submitted via mobile

    Great location and great staff. I could pretty much walk to anything I wanted to see and do.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard
    • Stayed 1 night
    • Submitted via mobile

    Great location, very comfy bed and friendly staff! We would definitely stay again.

    Stayed in April 2024

  • Reviewed: 21 April 2024

    9.0
    Ok for the location.
    • Leisure trip
    • Couple
    • Standard
    • Stayed 3 nights

    No window. The room was smelly in my first day, due to urine smell from the toilet. But the staff immediately cleaned up the next day upon my complaint.

    No breakfast. I like all your staff particularly Jordan who was extremely friendly and helpful. Of course, the other staff were also friendly and nice but I do not know their names as Jordan had more dealings with us.

    Stayed in April 2024

  • Reviewed: 20 April 2024

    8.0
    Very good
    • Leisure trip
    • People with friends
    • Standard
    • Stayed 1 night
    • Submitted via mobile

    Everything was great

    Cool hotel near China Town. Simple but clean.

    Stayed in April 2024

  • Reviewed: 18 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Premier
    • Stayed 2 nights
    • Submitted via mobile

    Nothing

    It’s well located, comfortable bed, very clean, nice to have a verandah by the room & common sitting area. Our room is very quiet and there is a sound of rooster in the morning which gives kampong/village feel to our stay.

    Stayed in April 2024

  • Reviewed: 17 April 2024

    8.0
    Great location, helpful staff, character, clean and comfortable rooms
    • Leisure trip
    • Family with young children
    • Superior
    • Stayed 1 night

    Great location in an older and one of the more vibrant parts of the city. Staff were very friendly and helpful. Rooms are compact but functional, have character and are very comfortable and clean.

    Stayed in April 2024

  • Reviewed: 16 April 2024

    10
    Great location, amazing staff, so confortable bed and clean space. Everting is 10/10
    • Leisure trip
    • Couple
    • Superior
    • Stayed 2 nights
    • Submitted via mobile

    Everything is well organized, even the room is small. Therefore you don’t feel like it is small. The bed was so comfortable, and clean place. The kitchen and terrace is amazing. It was so good to have your coffee and the best biscuits in the terrace :) the location is also so good, you can reach metro easily and if you want to walk it is so central too.

    Stayed in April 2024

  • Reviewed: 16 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard
    • Stayed 5 nights

    Fantastic location close to 2 MRT's and lots of shopping, bars and restaurants.

    Stayed in March 2024

  • Reviewed: 14 April 2024

    8.0
    very nice location , a nice old town house renovated into hotel
    • Business trip
    • Solo traveller
    • Standard
    • Stayed 2 nights

    I have been surprise by the size of the room , very small and no natural light , meaning no windows ..

    I really like the spirit of the hotel , it's like an old town house in the heart of China town. I like the terrasse , the kitchen where you can enjoy a coffee , water , tea , Even the street is pretty active at night , no noises can be heard.

    Stayed in March 2024

  • Reviewed: 14 April 2024

    10
    Exceptional
    • Leisure trip
    • Couple
    • Superior
    • Stayed 1 night
    • Submitted via mobile

    The location had a lovely vibe.

    Stayed in April 2024

  • Reviewed: 13 April 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Standard
    • Stayed 1 night
    • Submitted via mobile

    Great location, great use of little space

    Stayed in April 2024

  • Reviewed: 11 April 2024

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Standard
    • Stayed 5 nights
    • Submitted via mobile

    The rooms are a bit too small if you have lots of luggage.

    Everything was alright, clean, great helpful staff, the kitchen and its facilities ( water, coffee, cookies, etc.)

    Stayed in April 2024

  • Reviewed: 9 April 2024

    9.0
    The perfect location
    • Leisure trip
    • Solo traveller
    • Deluxe
    • Stayed 2 nights
    • Submitted via mobile

    You get what you paid for and more

    Great location, amazing staff and lovely rooms

    Stayed in March 2024

  • Reviewed: 9 April 2024

    8.0
    Perfectly acceptable. What you see is what you get.
    • Leisure trip
    • Solo traveller
    • Standard
    • Stayed 1 night

    I was on the 4th floor, lift only goes to the 3rd. Lugged the bags up the stairs.

    Great location, nice, small room. No window, but I knew that in advance.

    Stayed in March 2024

  • Reviewed: 7 April 2024

    9.0
    Best place to stay in Chinatown!
    • Leisure trip
    • Family with young children
    • Superior
    • Stayed 4 nights

    There are very little options for continental breakfast around, the only one we found that was good was Bakers Bench Bakery a few minutes away :-) The rooms are TINY! Barely enough to walk around the beds - may be it's Singapore's style, it was ok for us but good to know if you have a lot of luggage.

    The location was THE best! The area is super cute, very authentic and plenty of cute little cafes and restaurants around + 2 hawkers nearby so you can find for all budgets. The hotel is very charming too and the staff very helpful!

    Stayed in March 2024

  • Reviewed: 7 April 2024

    8.0
    Okay
    • Leisure trip
    • Family with young children
    • Superior
    • Stayed 5 nights
    • Submitted via mobile

    The rooms were too tiny.

    Excellent hotel service by the staff. Very welcoming and helpful.

    Stayed in March 2024

  • Reviewed: 6 April 2024

    9.0
    Great hotel to experience Singapore
    • Leisure trip
    • Couple
    • Superior
    • Stayed 3 nights

    The bathroom is just too small, and we didn't even book the cheapest room! There is no space to sit down on the toilet, so your knees are always on the side. They should look at adding a breakfast option in my opinion.

    It's a super clean and lovely hotel, in a great spot in Chinatown, withing a gorgeous renovated building. We really loved the location, how clean it is, the free water and coffee. Staff was amazing and helped us with some admin things we needed to do for our trip.

    Stayed in March 2024

  • Reviewed: 6 April 2024

    9.0
    To be recommended
    • Leisure trip
    • Couple
    • Premier
    • Stayed 2 nights

    You could fill up your bottle with water (cold, room temperature and fizzy) at will in the kitchen. laundry. Balconies. Location .everything

    Stayed in April 2024

  • Reviewed: 5 April 2024

    9.0
    great location but don't go there if you're a light sleeper
    • Leisure trip
    • Family with young children
    • Superior
    • Stayed 2 nights

    - can be very noisy as we are surrounded by bars, but the hotel tells you that when you book it, so don't go there if you are a light sleeper (but wearing earplugs and noice cancelling headphones made it ok for us to sleep) - the room is tiny but It was ok because you don't really need more - could have be a little bit more cleaner (TV remotes and light switch for examples could have been disinfected)

    - great location, it is near a subway station, hawker center, close to the city center, safe neighborhood, easy to find - I took a Grab (equivalent to an Uber in Asia) from the airport and i believe I paid less then 22 SGD which is super nice - the staff is really nice and friendly, with a big smile on their face - free coffee, tea, water ect.. - the bed was nice - great price point for the location, if you like walking and discovering, it is great as we were able to do everything by foot, even walk until the Marina Bay Sands !

    Stayed in March 2024

  • Reviewed: 2 April 2024

    10
    It was a wonderful stay.
    • Leisure trip
    • Solo traveller
    • Superior
    • Stayed 3 nights
    • Submitted via mobile

    Nothing to dislike

    Clean modern hotel centrally located in Chinatown. Walking distance to various metro station, restaurants and markets.

    Stayed in March 2024

  • Reviewed: 30 March 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard
    • Stayed 2 nights
    • Submitted via mobile

    Aircon a bit too cold at night, and too hot without

    Nice clean hotel, good location, lovely decor, modern. Early check in available

    Stayed in March 2024

Showing 1 – 25

We Price Match
We Price Match
Low rates • No booking fees • Find cheaper? We'll refund the difference!

Guests also reviewed these properties: