2 Stamford Road, City Hall, 178882 Singapore, Singapore
#45 of 477 hotels in Singapore
Guests' ChoiceBased on 2152 hotel reviews
8.7Cleanliness
9.0
Comfort
9.1
Location
9.5
Facilities
8.8
Staff
8.9
Value for money
7.9
Free WiFi
8.8
Real Bookers. Real stays. Real opinions.
Read more– opens a dialog boxEach review score is between 1–10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We're currently testing a weighted review system in Malta and Iceland (excluding hotel and vacation rental chains). For properties in these countries, the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate "subscores" in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money, and free Wifi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didn’t actually stay there. To edit a review you’ve already submitted, contact our Customer Service team.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone who spots something suspicious can always report it to our Customer Service team so that our fraud team can investigate.
Ideally, we'd publish every review we get, positive and negative. However, we won’t display any reviews that include or refer to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out. We may stop showing reviews once they’re 36 months old, or if the accommodation has a change of ownership.
An accommodation can reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. language, whether it’s just a rating or contains comments as well, etc.). You can sort and/or filter them by time of year, review score, and more.
Sometimes we show external review scores from other well-known travel websites, but make it clear when we do this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. They're also applicable regardless of the comment's tone.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details.
The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options might be available (by type of traveler, by score, etc...).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose, and non-infringement.
End of dialog contentReviewed: May 7, 2024
John
New ZealandNothing
Weather
Stayed in April 2024
Reviewed: May 3, 2024
Simone
SwitzerlandNothing comes to our mind.
The hotel is in a convenient location, right on top of a subway stop, though getting to the reception was a bit confusing, had to walk through the mall - but there are signs. Our room was ready a bit earlier than expected, which we appreciated, as we had arrived quite early. Had a 17th floor room (we think) with a great view and all amenities you would need. Slept quite well and it was quiet. Left breakfast aside, as it was too expensive for what we typically need, but there's a nice coffee bar with tasty pastries at the entrance. We also appreciated the brasserie on the first evening - having a burger, a beer and a direct elevator to the bed was perfect. There was also the possibility to buy a late checkout until 6pm - perfect as we had a very late flight out.
Stayed in March 2024
Reviewed: May 3, 2024
Jakub
PolandReception is in the middle of lobby, check in in stand up position :(
Very nice room. Very nice hotel inside the shopping mall.
Stayed in April 2024
Reviewed: May 3, 2024
Amanda
United KingdomLocation was good
Stayed in April 2024
Reviewed: May 1, 2024
Michael
AustraliaNothing
Walk to the Sands Hotel. Great view of it from up high.
Stayed in April 2024
Reviewed: April 30, 2024
Noah
NetherlandsNot really a huge issue but the Bathrooms could be better. I found the lighting in the bathroom to be too little. The air in the room was confusing. I found myself too hot and would have liked to have dropped it a degree or two more.
I liked the Lobby and the breakfast. Location was good. Rooms were generic but decent. The way the room lighting worked was very good. I appreciated having an iron in the room.
Stayed in April 2024
Reviewed: April 30, 2024
Nien
TaiwanThe location is fantastic, and the view from the room's window completely met expectations. The staff is very helpful, and everything was great, making me look forward to staying again in Singapore next time.
Stayed in April 2024
Reviewed: April 29, 2024
Amelia
AustraliaThe AC not as cold
Amazing location! With access to Raffles city mall.
Stayed in April 2024
Reviewed: April 29, 2024
Amelia
AustraliaThe AC though, not as cool.
Superb Location! Amazing access to Raffles City mall
Stayed in April 2024
Reviewed: April 28, 2024
Sharni
AustraliaThe price of the buffet breakfast was expensive, we thought that could have been cheaper for a family of 4.
The location was great!
Stayed in April 2024
Reviewed: April 27, 2024
Joanne
United KingdomChecking in for us was not straight forward as we were told different things - one room was ready and another was not. Minutes later we were told that both rooms we weren’t ready. We went out, came back later and waited for quite a bit to receive our hotel cards. But it’s not bad.
Breakfast was good but you have to go there earlier to avoid queues. The view outside the hotel room balcony was stunning and the room was very comfortable and spacious. We were given connecting rooms as requested and appreciated that. There was a tap for filtered water in the bathroom that I never seen in any other hotel room that I went. That was a bonus. We also loved the bed, bathroom, toiletry kits that was provided and the spacious table and bench near the window. We enjoyed our stay a lot. Thank you!
Stayed in April 2024
Reviewed: April 27, 2024
Anne
AustraliaWe had booked a room for 2 adults and 2 kids. It was a 2 x double bed room. We only had 3 suitcases and the room felt small. The room would not be spacious enough if we had 4 suitcases open. The space in the room could have been better utilised as there was an entry cupboard near the door, which was not used.
Location of the hotel was excellent. It was above a shopping centre and had access to two MRT lines. We had a city view room and the view was still great even though we weren't on the higher floors.
Stayed in April 2024
Reviewed: April 26, 2024
Tibor
SingaporeGreat location in Singapore, downtown, with good transportation connection. Breakfast has been excellent (lot of options) and other facilities available.
Stayed in April 2024
Reviewed: April 26, 2024
Molly
SingaporeBathroom lock seems to be too old and malfunctioned once to lock us outside, should be upgraded soonest.
Splendid view from high floor (facing marina bay). Filtered drinking water directly from water tap.
Stayed in April 2024
Reviewed: April 26, 2024
Karen
United Kingdomcheck in was difficult 3 in our party with different arrival times
Busy & atmospheric
Stayed in April 2024
Reviewed: April 25, 2024
Linda
SwedenThe breakfast was very crowded and a lot of food was already finished, even if we came around 9 o'clock. It was Easter, so hard to say if this was standard.
The hotel had a high standard and very nice, helpful staff. The location was great!
Stayed in March 2024
Reviewed: April 25, 2024
Bich
AustraliaBathtub in our room got clogged and took hrs to drain the water.
It’s located right in the heart of Singapore walking distance to shopping malls, MRTs and bus stops. Great view from room. Swimming pool is good size and depth for kids.
Stayed in March 2024
Reviewed: April 24, 2024
Jenny
AustraliaSwissotel The Stamford Singapore exceeded all expectations, offering an exceptional stay. The highlight was the incredibly spacious bathroom, a rarity in hotel accommodations. Another thoughtful touch was the provision of filtered water on tap, a convenient and eco-friendly amenity. Moreover, the hotel went above and beyond by providing a partial harbor view without any request. These small gestures, coupled with the amazing and accommodating staff, contributed to a truly memorable and enjoyable experience. Highly recommended for travellers seeking luxury and attention to detail in Singapore.
Stayed in April 2024
Reviewed: April 22, 2024
Kiran
IndiaShould involve some other items in breakfast
View from the room and room facilities
Stayed in April 2024
Reviewed: April 21, 2024
Jill
United KingdomOur only gripe was the shower. Yet again one would need a manual to figure out how to work it and as short people it was very difficult to get in and out over the wide bath edge.
Room was great with a fantastic view. The whole hotel was very clean and the staff were attentive and unobtrusive
Stayed in April 2024
Reviewed: April 18, 2024
Michał
PolandNothing to complain about, we wish we stayed longer!
Great hotel, with a direction connection to the airport with the metro. Located in a walking distance to tourist hot spots. Nice design. Great view from the room. Spacious and comfy room.
Stayed in April 2024
Reviewed: April 17, 2024
Guadaluoe
United States of AmericaNo Mexican food in the buffet…lol.
Very clean, staff friendly and respectful, great environment, spectacular views to Sands Bay , walkable to the marina and gardens.
Stayed in April 2024
Reviewed: April 16, 2024
Faredoon
IndiaAc could have been cooler
General room
Stayed in April 2024
Reviewed: April 15, 2024
Chien
AustraliaBuffet breakfast was a bit overrated. Will go out and try something better next time.
MRT is just right under. In the same building with the shopping center. Food court with authentic Asian food and more restaurants at basement. Room is clean and the view is fantastic.
Stayed in April 2024
Sesimbra, Portugal
Neustrelitz, Germany
Adeje, Spain
Beldibi, Turkey
Taranto, Italy
Mouilleron-le-Captif, France
Florence, Italy
Jaffna, Sri Lanka
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content