For me the beds and pillows were too hard.

Perfect location

Stayed in June 2024

Nothing

It’s good location

Stayed in May 2024

The room is not good smell

Swimming pool and lactation

Stayed in May 2024

- Like mentioned many times from other guests before: they not respond to questions thru booking contact message. Poor service! - The staff is friendly but specially the ones from the reception just do only what they have to do, nothing more. Rather like to play with their cellphones always. Where is a manager? Never saw even one there. - My keycard didn’t worked anymore after 24hrs. So I always (2 times because spend 3 nights) had to go to the reception to unlock it again. After the 2nd time I asked the staff why this happens - they couldn’t gave me an answer. Just sayin‘ „it works now.“ - As a smoker, I‘m really okay with it that I‘m not allowed to smoke inside a building - this is gross. But at BannPanthai, you can‘t even smoke outside your big balcony/terrace. So I always had to go outside the street. That‘s a bit too much in my opinion. People don‘t pay a small amount for stayin‘ there. - I didn‘t realize it while booking the room, but it has not only a shower, it do has a bathtub/whirlpool. But unfortunately the whirlpool didn‘t worked. - As unfortunatly almost always, the maintenance in Thailands Resorts/Hotels/Condos are quiet poor. The gardenig is always well cared, but the bathroom (glassdoor for example) or the bathtub looks really run down and badly treated. Kinda sad.

+ The cornerroom with view to the pool is very nice. Cannot remember when I had such an awesome bed/mattress in TH. 10/10! + AirCon is great, not too loud, just perfect. + Wifi was great for TH standards + Ocean is just across the street + Many ways to buy streetfood at Ruamjit Alley in front of the resort.

Stayed in May 2024

I'm not keen on the Air condition in the room. It's a lot of dust in Air condition and musty room. The hotel need to clean Aircondition system every year

The location of hotel is opposite the beach, the facilities, The room and hotel cleanliness, ABF is delicious, both Thai food and American breakfast.

Stayed in April 2024

Gym not open needs a lot of matainence around the pool and in the room. 2 towels in the room thats it, no tea just 2 coffees. Asked for towels for the pool never came, went hunting ourselves to find. Been in Thailand many years and stayed in loads of hotels, this is not 4 star just a good 2 star, not worth the money. Breakfast was very poor and I am talking about the Thai side of it.

The location was spot on, lots of foodie stalls and the beach just yards away. The staff are good, but lack a sense of customer service slow to react sometimes.

Stayed in April 2024

Breakfast was a disappointment! It was mostly asian choice even though at least half of the quests were western. You need to ask for an omelette, there is no mention of the choice anywhere and most days the omelette was plain one even though we asked for one with onion, tomato, ham. All food was staying on the tables for a long time and around 9 am did not look so good anymore. Choice of fruits was poor, bacon was only available on one day, no cheese, butter had melted down as there was no ice keeping it harder, coffee was bearly drinkable. English knowledge of personnel was very limited, only a few could properly communicate with english

Nice hotel with beach just across the road, nice and large pool area, friendly staff, good size room with nice balcony. Cleaners did a very good job! It was amazing how quiet it was even though hotel is just on the busy beach road. Pool area had lots of sunbeds and most of times it was half empty (though some europeans still felt they had to reserve sunbeds in the morning) Hotel restaurant was amazingly good for dinner, equally good to other top TripAdvisor restaurants close by so would recommend! Cha am generally is destination for locals so the entire beach gets full of thai tourists enjoying beach life over the weekend until late in the evening (but surprisingly as rooms were mainly facing other direction, you did not hear it). Good thing is there is very limited amount of people trying to sell you stuff so you could walk along the beach and beach road without any disturbance. As an area Cha am is much more down scale compared to Phuket, Krabi etc

Stayed in February 2024

The pool area needs some minor maintenance , and the breakfast was not as good as other 4 star resorts

The location and pool

Stayed in February 2024

Everything was good. Nothing to complain about.

Location. Nice breakfast.

Stayed in January 2024

Breakfast unappetising at best

Location and modern furnishings

Stayed in January 2024

the area is a bit of a tourist trap

breakfast was reasonable . wonderful pool and great staff

Stayed in December 2023

The beach was a bit less accessible than we would have liked

Staff were amazing. Their English wasn't perfect but the care and extra attention they showed for my Mom and Dad who have mobility issues, was amazing. The pool lives up to its gorgeous photos, hours and hours spent relaxing there.

Stayed in December 2023

Lack of maintenance, breakfast can be better.

Nice houses

Stayed in December 2023

Clean, simple elegance, and very inexpensive. Very nice pool. Right across from the beach

Stayed in November 2023

there were not many options for breakfast and some of the items were not hot enough. luckily we are not a big eater, nor are we fussy about food, so the breakfast was still okay for us.

almost everything. the room was spacious and clean. the swimming pool was excellent. it was quiet and comfortable. given its small size, there were no group tours staying there, which was absolutely perfect for a quiet and relaxing getaway. staff were polite and nice.

Stayed in November 2023

All the staff were friendly and helpful. Nice rooms and good location.

Stayed in October 2023

The breakfast buffet was very limited.

Very nice resort overall and right at the beach

Stayed in October 2023

Located directly onto the beach. Beautiful room and attentive staff

Stayed in September 2023

Hair towel is not ok at all. No balcony no window.

Atmosphere in the resort is so good.

Stayed in September 2023

Breakfast was just OK, fairly minimal. Not a major issue and it was fine for our young daughter.

Very nice rooms, which I guess were newly renovated, with a large balcony. The staff were extremely welcoming, helpful and very responsive when required. Lovely swimming pool and grounds that were child friendly .

Stayed in August 2023

From my observation, the staff at the restaurant should be more cautious with the cleanliness. Must always wash their hands after sweeping the floor before heading to the food station. The bed is quite weird where the poles kind of blocked the view while watching tv. In my opinion, there is no point of using this kind of bedframe. There is no single chair in the room, just only a sofabed.

The room size is fine and clean. The bathroom is clean and spacious. The mattresses are very comfy.

Stayed in July 2023

- nil

- swimming pool, location & staffs

Stayed in April 2023

breakfast - too plain, too little choices

cleanliness staff

Stayed in March 2023

The pool

Stayed in February 2023