Breakfast was not great. Sometimes many options not available, and if you went early many items not there. The restaurant belonging to Hotel (The Great Wall) has only Chinese dishes, nothing local and prices quite expensive, whilst service is poor. Lots of staff but slow to assist. This is where breakfast is. I tried it for lunch and dinners too and not impressed. Wifi was variable. Laundry is charged and takes time which is understandable but the tags attached to each item of clothing is annoying. Need pairs of scissors in room to remove them.

Location was excellent lots of restaurants, bakeries and supermarkets around. ATMs even close by. #02 Microlet goes down the street. Rooms very good: Spacious and comfortable.

Stayed in August 2025

Friendly staff

Stayed in August 2025

I stayed at Plaza Hotel three different times in July. Each time the staff were efficient and helpful. The rooms were clean and everything worked. Very comfortable bed. The free airport transfer is much appreciated. Looking forward to the pool being finished. On the occasion that my AC started dripping water, it was immediately fixed. Thank you to the team for making my stays so easy and pleasant.

Stayed in July 2025

Needs a more obvious sign in the street as it's a little hard to find the entrance as they have built an extension (current entrance and reception behind Great Wall Chinese restaurant)

Great value hotel, comfortable and good central location. Staff were very friendly and helpful. Looks plain from outside but rooms were very well designed clean and modern, fitted out with everything you need, and quiet.

Stayed in July 2025

Great value for money, plus a great location, clean, convenient and lovely staff! Breakfast was also v good.

Stayed in May 2025

Despite being confirmed by email of scooter availability, there was none available when we checked-in. Luckily we managed to book one through another hotel nearby. Hotel should confirm with scooter rental agent prior to the stay. All went well during our stay however Hotel facilities are a bit old-fashioned and would accept some refreshment/refurbishment.

Good breakfast (à la carte rather than buffet), free transportation from/to airport was excellent service, size of the room, sparkling clean.

Stayed in June 2025

A bit expensive and room dated but that comparable to other hotels in Dili.

Great hotel in Dili. Room was very clean, large, and comfortable. Good location, short walk to the waterfront and cafes. Free airport shuttle was convenient.

Stayed in June 2025

Unfortunately the pool was not usable - as it was under maintenance. Hoping this is fixed soon. People would be sitting at tables outside room and smoking, as a non-smoker this is not so great - maybe the smoking area could be moved to the 3 floor open bar (which is not used), or a designated smoking area away from rooms. Breakfast at the hotel restaurant was super basic, no fresh juices, a menu that was very limited. Bread for toast that was always late, which meant anything ordered that included toast (avo toast) had to wait for the bakery to arrive. I ended up eating at other local cafes, as the breakfast was better The rainfall shower head in the bathroom needs some maintenance.

The room I stayed in was crisp and clean, bed made daily, room cleaned and towels replaced. Overall a great stay. Great amenities, big comfortable bed and pillows, lounge space, big TV. I had 1 minor issue (and really was minor in my eyes) and the hotel refunded me a nights stay - which i was not expecting or demanding (and to be honest, probably overkill. So in terms of customer service - they are are 100/10. This hotel is a solid 7 - but i gave it an 8, because of how pro-active their customer service was over a minor issue

Stayed in May 2025

The friendliness of the staff, the location and the comfortable room. They offered us everything we could possibly need to get the most out of our stay.

Stayed in May 2025

There are renovation works ongoing, but you won't hear them. Just be aware that the works (and the swimming pool that is been built) are unlikely to be complete before end of 2025.

It is a good location, with a couple of good restaurants nearby. The rooms are very spacious and comfortable, and breakfast in the Chinese restaurant is really (surprisingly somehow) good. The restaurant itself is really good, although expensive.

Stayed in May 2025

great location

very clean

Stayed in April 2025

Very comfortable stay, clean and quiet and great value for money. Excellent location near restaurants and two supermarkets.

Stayed in April 2025

Comfortable, friendly, helpful, had everything that a traveller could ask for. Good coffee in room, very clean, very comfortable bed and furniture. Staff were so kind. This was a great place to stay. The area is safe and has plenty of cafes and supermarkets, very close to the lovely seafront Largo de Lecidere park and amenities.

Stayed in March 2025

Beds were a little hard.

Breakfast was very good. Staff were fantastic and the rooms very clean.

Stayed in February 2025

The shower didn’t drain properly causing some overflow on the bathroom floor after a shower. Laundry fees are extremely high for the location. The hotel charges $1 per piece whereas a dry cleaner around the corner charges $2 per kilo. Also, the tour and vehicle prices are quite high for Southeast Asia. $25 a day for an old scooter that wouldn’t get more than $200 if sold on the market is absurd.

Great location. Walking distance of cafes, restaurants, supermarkets, and the beach. The suite was spacious and comfortable for two people. The cleaning staff was outstanding and always greeted me with a warm smile.

Stayed in December 2024

Price on bit higher end

Clean and good location

Stayed in November 2024

Shower facility can be improved.

Location. Value for money, amazing and helpful staffs

Stayed in November 2024

None

The hotel staff is friendly and very helpful

Stayed in October 2024

Part of the complex was under renovations - not due to be finished till 2025

Spacious, modern, clean room

Stayed in October 2024

Spacious and comfortable room, strong wifi. The hotel was undergoing some construction work at the time of my stay. Good breakfast options!

Stayed in August 2024

There is construction ongoing as it looks like they are expanding. However, by evening the construction has stopped so it will not affect your stay but it does get a bit dusty.

The room was very spacious and clean. Water is provided daily and the bed is very comfortable. Breakfast is great as well, you get to choose from a menu e.g. noodles, eggs and toast, avocado toast etc. or you can have the items laid out on the general table e.g. toast, yogurt, spreads, cereal, milk etc. Location was great as there are good coffee spots and restaurants within walking distance. Internet connection was decent. This place is definitely value for money.

Stayed in August 2024

Breakfast is at the Chinese restaurant next door and there are no "European" options.

The apartment was spacious and very clean. Service is great and the location is ok, with a variety of cafes and restuarants in walking distance.

Stayed in July 2024

very good location and staff is very friendly

Stayed in July 2024

There is construction at the hotel, so it can be dusty and noisy. It wasn’t a concern as we were out during the day. The main breakfast meals at first were set with extras that I didn’t prefer, eg salad. The next few mornings I was able to order the basics, eg one egg cooked both sides on toast. (The bacon was usually overcooked). Had trouble using the toaster as it toasted one side only. Ordering a white tea confused the staff. Changed order to a FULL cup of black tea leaving the tea bag in and then added milk from the milk jug that came with spouse’s coffee! Two of the restaurant staff looked bored and unfriendly. Hard to face early in the morning but then again, I’m not a morning person either.

The reception staff are friendly and helpful. We booked room only so paid USD$8 each for breakfast, which was a choice of a main hot cooked meal such as egg and bacon, plus a selection of cereal, fruit salad and fresh fruits, yoghurt, toast with spreads including Vegemite!

Stayed in July 2024